Substack: https://nicolasdvillarreal.substack.com/
Turns out -- this makes your support bot extremely competent. The quality of its support responses are now far better.
www.nplusonemag.com/issue-51/the...
www.nplusonemag.com/issue-51/the...
arxiv.org/abs/2510.157...
arxiv.org/abs/2510.157...
I think this explains the massive disconnect we see in how CEOs talk about AI versus everyone else. It also raises the question of how useful it truly is for frontline work?
@siennarodgers.bsky.social & @tomscotson.bsky.social report from Merseyside
January 22,1974
January 22,1974