Samer Khudairi on the often contentious topic of menu modifications. He talks to multiple chefs discussing the pros and cons of accepting dish alterations from customers, and even staff.

Words by Samer Khudairi
Illustration by Helen Anne Smith

www.burumcollective.com/posts/mods

✨WIB Awards✨

Our judging panel has done an incredible work going through more than 280 nominations for the awards, and we are very happy to announce that our shortlist 2025 is out! 

Have a look on our website for our awards finalists 
https://www.womeninbeer.co.uk/awards

“The waitress doesn’t fancy you and she doesn’t want you viewing her instagram stories, she’s just trying to do her job and she’s doing it well, leave her to it.”

👏👏👏

Where Do I Clock Out? Rachel Hendry on the delicate relationship between server and customer, staff safety, and personal boundaries.

Words by Rachel Hendry
Illustration by Helen Anne Smith

www.burumcollective.com/posts/clockout

#FaceItTogether is a movement led by The Drinks Trust focused on creating actual change for those in the drinks and hospitality sectors who are experiencing hardship. The goal is to ensure that no one in our community feels alone in their hour of need. Donations 👇

www.justgiving.com/campaign/fac...

The online version of my article, which I wrote for @burumcollective.bsky.social "The True Meaning of Accessibility in Hospitality", is now live. www.burumcollective.com/posts/trueme...
#Disability #Accessiability #Neurodivergence #Hospitality

In our next piece, Rosemary Richings talks to a variety of people within the disability community about what they want to see from hospitality venues when it comes to making customers feel welcome

Words by Rosemary Richings
Illustration by Helen Anne Smith

www.burumcollective.com/posts/trueme...

Our first online piece from The Usual is by the community publican of The Trafalgar in Wimbledon, providing us their perspective on pubs, building community, and what it means to have regulars 🍻🤝

Words by Oli Carter-Esdale
Illustration by Helen Anne Smith

www.burumcollective.com/posts/solace

The Editors Note for The Usual is now available to read here or through the link below! Written by @rachelhendry.bsky.social

www.burumcollective.com/about/usuale...

This is obviously bad timing as it coincided with our latest zine 'The Usual' becoming available for folk to order online, but hopefully we'll be back soon!

P.s. Stripe if you're listening, we promise we are real, we're just trying to sell teeny tiny magazines

As some of you will already know, our webshop has been down for about a month now. Sadly the online payment company we use Stripe are suspicious that we might not be real, so our account has been locked down until they've finished their checks, but its taking a verry long time

In the last free post, I spoke to the Sri Lankan family behind Everest. HT @pintsandpanels.bsky.social

davidjesudason.substack.com/p/everest-cu...

#lewisham

The committee are delighted to announce that CraftCon 2026 will be held between the 12th and 13th March at Somerset County Cricket Club in Taunton and tickets are now on sale!

Link for tickets and more info in our bio 🍎🍐‼️

for @pelliclemag.com i joined the incredible @anahlcq.bsky.social to talk about the legendary Cidre Breton

We talked about how growth, location & interpretation influence taste, what contributes to a phenomenon & how one cider can be viewed so differently

www.pelliclemag.com/home/2025/6/...

Exciting post today! @burumcollective.bsky.social's new zine The Usual

lovely @burumcollective.bsky.social care package to kick off a great day!!!

We managed to hit our pre-orders target on day one! Thank you to everyone who has bought a copy so far 🩷💫

🩷🩷🩷

we've turned our latest project into a physical zine cos a) i hate the internet, b) i think it makes a great companion piece to Service, Please! & c) it's really fun making art with your best mate

The Usual is such a good exploration of the rough/smooth of the customer service dynamic. Order it!

Sounds Ama-zine

oh very goood

All of our guest contributors work has been paid for via our Patreon funding, any profit made goes straight back into funding more written work.

p.s. zines available for trade and wholesale, get in touch with helen for more information at [email protected]

This project has been curated and edited by Rachel Hendry, featuring work from Emily Tomczack, Jorie McKibbin, Helen Anne Smith, Oli Carter-Esdale, Rosemary Richings, Samer Khudairi and Vaishnavi Ramu.

Pre-orders for our latest zine; The Usual are now live!

A collection of written and visual work around the dynamics between being a regular, and having a local, from the perspective of both customers and service staff.

Zines will be sent out WC 5th of May!

www.burumcollective.com/store/p/theu...