Possible neglect if the services this resident needs can not be provided. Not really the home's neglect as they have been doing their best, so the safeguarding would be directed at social services to try to get them to pay the money. More costs of people investigating the issues. Madness.

Yes it's not a lot in the grand scheme of things but that's maybe a week's food shopping. They can't absorb those kinds of costs, especially given the increase in national insurance costs they face next year. I am waiting to hear back from social services. At this point it is becoming a safeguarding

I point the home at the locality team but they say they have tried in the past and been refused. So now I have emailed the social services team pointing out that the resident is deemed 'end-of-life' and the care home are understandably concerned they may never get their money back.

waiting for triage. They have a backlog. They don't know when they will get to it. Even then it's not a quick process as they have to apply to the court of protection. I ask if there are emergency funds the home can access on the resident's behalf. They send me back to the local social services team

for my regular visit. The care home deputy tells me they have so far spent more than £400 on this resident's chiropody but they can't afford to do this any more. They are giving the resident toiletries for Christmas to tide them over. I email the finance team again. The resident's file is still

of this client but they have been waiting for over a year for some paperwork from the social worker who sent the wrong thing or forgot to sign it or something. I email the social worker. She corrects the issue and sends the paperwork and the finance team confirms receipt. Six weeks later I am back

has to. This client has no family so the home has been paying for their chiropody and hair cuts and toiletries themselves. This client has had no new clothes for two years. Sometimes they are given clothes from another resident who has died. First thing I do is email the finance team. They are aware

independent home with very little margins to pay for extras. Did you know that residents have to buy their own toiletries in most care homes? I didn't know that when I started this job. I assumed shampoo was part of the service and rooms came with TV sets. No. You need to provide your own or family

Our county social services has a team that will request appointeeship or deputyship that allows them access to client's finances. I was the third RPR for this client and the home made me aware that for nearly two years they had been funding everything this resident needed. They are a small

When this client moved into the home two years ago this week they had a bank card but they couldn't remember the PIN and it wasn't contactless. They couldn't pass the bank security questions. The home went to social services to ask them to apply for an appointeeship so they can access the money.

Seems to be the thing now. Brixton Academy did following the overcrowding problem that caused two deaths and Heaven did last week after a number of crimes including a rape.

Do they have female staff?

Update: I’ve found the locket, and the chain can be easily replaced. Thank you, everyone. I’m so touched by your responses and beyond relieved to have found it—it’s hard to put into words. 🤍

bsky.app/profile/kath...

...we know workplaces aren't inclusive, despite the Equality Act and tons of resources, campaigns etc supporting employers to hire a diverse workforce.
Reminded of this by @alicehewson.bsky.social (if you think the tips are obvious, they may be, but they still need saying)
https://buff.ly/3ZpSa7C