James Munro
@jamesfm55.bsky.social
Proud ex-CEO at Care Opinion CIC. 40+ years hanging around the NHS as doctor, academic, nursing assistant, patient, relative + hospital porter.
careopinion.org.uk
careopinion.org.uk
Pinned
James Munro
@jamesfm55.bsky.social
· Nov 11
Thinking about online patient feedback...
In some orgs it's data: log, count, report.
In some it's cases: listen, resolve, close.
In some it's culture: learn, improve, be open.
In some orgs it's data: log, count, report.
In some it's cases: listen, resolve, close.
In some it's culture: learn, improve, be open.
Reposted by James Munro
Loved reading @tracymol.bsky.social's latest blog on her visit to Sligo/Leitrim and Donegal Mental Health Services. Fantastic work happening there, such inspiring teams!✨ www.careopinion.ie/blogposts/22... @careopinion.org.uk #HSE #onlinefeedback #SocEnt
Care Opinion Engagement Events- Oct 2025
Update from Care Opinion Ireland
www.careopinion.ie
December 2, 2025 at 12:48 PM
Loved reading @tracymol.bsky.social's latest blog on her visit to Sligo/Leitrim and Donegal Mental Health Services. Fantastic work happening there, such inspiring teams!✨ www.careopinion.ie/blogposts/22... @careopinion.org.uk #HSE #onlinefeedback #SocEnt
Reposted by James Munro
"Taxing the super affluent at rates that would still leave them with enough to maintain lavish lifestyles could generate enough money to resolve many societal issues, from health to hunger to global heating" @davidsuzukifdn.bsky.social davidsuzuki.org/story/its-ti... #TaxTheRich #bcpoli #cdnpoli
It’s time to loosen billionaires’ stranglehold on humanity
Taxing the super affluent at rates that would still leave them with enough to maintain lavish lifestyles could generate enough money to resolve many societal issues, from health to hunger to global he...
davidsuzuki.org
November 29, 2025 at 5:21 PM
"Taxing the super affluent at rates that would still leave them with enough to maintain lavish lifestyles could generate enough money to resolve many societal issues, from health to hunger to global heating" @davidsuzukifdn.bsky.social davidsuzuki.org/story/its-ti... #TaxTheRich #bcpoli #cdnpoli
Big congrats to @rdash-nhs.bsky.social today, with over 2,000 stories and 400 staff now listening to feedback on @careopinion.org.uk 👏👏👏
www.careopinion.org.uk/services/rxe
www.careopinion.org.uk/services/rxe
November 28, 2025 at 3:16 PM
Big congrats to @rdash-nhs.bsky.social today, with over 2,000 stories and 400 staff now listening to feedback on @careopinion.org.uk 👏👏👏
www.careopinion.org.uk/services/rxe
www.careopinion.org.uk/services/rxe
Reposted by James Munro
Thank GOD for Andrew Fisher!! FINALLY we get to hear about Spain on #r4today
The fastest growing economy in Europe & outstripping the US as well & how?
Wealth tax, rent controls & a positive integration-focused approach to immigration & asylum!! 🙌👏👏👏
The fastest growing economy in Europe & outstripping the US as well & how?
Wealth tax, rent controls & a positive integration-focused approach to immigration & asylum!! 🙌👏👏👏
November 28, 2025 at 8:59 AM
Thank GOD for Andrew Fisher!! FINALLY we get to hear about Spain on #r4today
The fastest growing economy in Europe & outstripping the US as well & how?
Wealth tax, rent controls & a positive integration-focused approach to immigration & asylum!! 🙌👏👏👏
The fastest growing economy in Europe & outstripping the US as well & how?
Wealth tax, rent controls & a positive integration-focused approach to immigration & asylum!! 🙌👏👏👏
Reposted by James Munro
Reposted by James Munro
At @careopinion.org.uk's Autumn Conference yesterday, we were delighted to hear Royal Devon University Healthcare NHS Foundation Trust share their #PEN25 award-winning project ‘The Power of Data and Voice: Innovating Patient Feedback for Real Impact’.
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October 24, 2025 at 8:32 AM
At @careopinion.org.uk's Autumn Conference yesterday, we were delighted to hear Royal Devon University Healthcare NHS Foundation Trust share their #PEN25 award-winning project ‘The Power of Data and Voice: Innovating Patient Feedback for Real Impact’.
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Reposted by James Munro
At the @careopinion.org.uk conference, Linda Craig has shared some wonderful impacts of narrative feedback #COconf25
October 23, 2025 at 10:39 AM
At the @careopinion.org.uk conference, Linda Craig has shared some wonderful impacts of narrative feedback #COconf25
Reposted by James Munro
You can learn more about this project, and other examples of patient experience excellence and innovation, in the #PEN25 Book of Best Practice and our ‘Learning from the Best: Patient Experience and the NHS 10 Year Plan’ publication:
🔗 bit.ly/PENBoBP
🔗 bit.ly/PEN10YearPlan
#PersonCentredCare
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🔗 bit.ly/PENBoBP
🔗 bit.ly/PEN10YearPlan
#PersonCentredCare
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October 24, 2025 at 8:35 AM
You can learn more about this project, and other examples of patient experience excellence and innovation, in the #PEN25 Book of Best Practice and our ‘Learning from the Best: Patient Experience and the NHS 10 Year Plan’ publication:
🔗 bit.ly/PENBoBP
🔗 bit.ly/PEN10YearPlan
#PersonCentredCare
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🔗 bit.ly/PENBoBP
🔗 bit.ly/PEN10YearPlan
#PersonCentredCare
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Reposted by James Munro
Today we share how the importance of a warm welcome made this author feel safe, at ease and welcomed in what can be a very scary and anxious situation. You can read the full story here 👇
www.careopinion.org.uk/1392282
#Inclusion
#FeelGoodFriday
#SexualHealth
www.careopinion.org.uk/1392282
#Inclusion
#FeelGoodFriday
#SexualHealth
October 24, 2025 at 1:03 PM
Today we share how the importance of a warm welcome made this author feel safe, at ease and welcomed in what can be a very scary and anxious situation. You can read the full story here 👇
www.careopinion.org.uk/1392282
#Inclusion
#FeelGoodFriday
#SexualHealth
www.careopinion.org.uk/1392282
#Inclusion
#FeelGoodFriday
#SexualHealth
Reposted by James Munro
We're a proud social enterprise and today is #SocialEnterpriseDay - a moment to raise awareness and celebrate the amazing work carried out by these businesses around the world, including @careopinion.org.uk. But what is a social enterprise?...
#CareOpinion
#CareOpinion
November 20, 2025 at 2:05 PM
We're a proud social enterprise and today is #SocialEnterpriseDay - a moment to raise awareness and celebrate the amazing work carried out by these businesses around the world, including @careopinion.org.uk. But what is a social enterprise?...
#CareOpinion
#CareOpinion
Reposted by James Munro
Some stories on @careopinion.org.uk stay with you. They touch something deep and remind us why listening really matters.
This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing.
Read their story: www.careopinion.org.uk/1406799
#SLUHSCP
This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing.
Read their story: www.careopinion.org.uk/1406799
#SLUHSCP
November 27, 2025 at 9:55 AM
Some stories on @careopinion.org.uk stay with you. They touch something deep and remind us why listening really matters.
This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing.
Read their story: www.careopinion.org.uk/1406799
#SLUHSCP
This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing.
Read their story: www.careopinion.org.uk/1406799
#SLUHSCP
Reposted by James Munro
Not well understood that 6 in 10 families impacted by the two-child limit are in work, and that the vast majority have 3 or 4 children.
The Chancellor has scrapped the two-child limit, benefitting more than half a million families.
In April 2025, out of families impacted by the limit:
- 6 in 10 had 3 children.
- 6 in 10 had at least one person in work.
- And 6 in 10 are receiving a health or disability benefit.
In April 2025, out of families impacted by the limit:
- 6 in 10 had 3 children.
- 6 in 10 had at least one person in work.
- And 6 in 10 are receiving a health or disability benefit.
November 26, 2025 at 4:30 PM
Not well understood that 6 in 10 families impacted by the two-child limit are in work, and that the vast majority have 3 or 4 children.
Reposted by James Munro
Scrapping the two-child limit is a vital step towards achieving the Government's manifesto pledge to reduce child poverty and give more children the best start in life.
📉 Estimates show child poverty decreasing by 450,000 by 2029-30 as a result.
metro.co.uk/2025/11/26/t...
📉 Estimates show child poverty decreasing by 450,000 by 2029-30 as a result.
metro.co.uk/2025/11/26/t...
Two-child benefit cap scrapped by Chancellor Rachel Reeves
metro.co.uk
November 26, 2025 at 3:12 PM
Scrapping the two-child limit is a vital step towards achieving the Government's manifesto pledge to reduce child poverty and give more children the best start in life.
📉 Estimates show child poverty decreasing by 450,000 by 2029-30 as a result.
metro.co.uk/2025/11/26/t...
📉 Estimates show child poverty decreasing by 450,000 by 2029-30 as a result.
metro.co.uk/2025/11/26/t...
Reposted by James Munro
Reposted by James Munro
Good morning, while everyone is waiting for the budget to be announced it’s a good time to say that immigration is a source of prosperity for the UK and painting Britain as a hostile state is sabotaging the country. Thanks!
November 26, 2025 at 7:44 AM
Good morning, while everyone is waiting for the budget to be announced it’s a good time to say that immigration is a source of prosperity for the UK and painting Britain as a hostile state is sabotaging the country. Thanks!
Reposted by James Munro
I really wish we'd stop calling them climate "skeptics" or "vaccine skeptics", if you jump off a cliff we don't call you a "gravity skeptic"
November 25, 2025 at 8:18 PM
I really wish we'd stop calling them climate "skeptics" or "vaccine skeptics", if you jump off a cliff we don't call you a "gravity skeptic"
Reposted by James Munro
Everything about this might be the saddest thing I’ve ever seen
November 24, 2025 at 1:07 PM
Everything about this might be the saddest thing I’ve ever seen
Reposted by James Munro
On Care Opinion, stories aren’t just good or bad. They’re personal.
One story thanked the Asha Centre at #WHSCT and suggested a small change about the butter. The service listened and responded with a change: www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
One story thanked the Asha Centre at #WHSCT and suggested a small change about the butter. The service listened and responded with a change: www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
November 24, 2025 at 2:50 PM
On Care Opinion, stories aren’t just good or bad. They’re personal.
One story thanked the Asha Centre at #WHSCT and suggested a small change about the butter. The service listened and responded with a change: www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
One story thanked the Asha Centre at #WHSCT and suggested a small change about the butter. The service listened and responded with a change: www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
Reposted by James Munro
the last 24 hours on X, summed up:
November 23, 2025 at 2:26 PM
the last 24 hours on X, summed up:
Reposted by James Munro
1) Start the worst European war since 1945 and commit every imaginable war crime
2) Decide how you want to be rewarded for your aggression
3) Leak the list of your desiderata to the US press
4) Wait for the US president to enforce your wish list on your victim.
Russian policy 2025
2) Decide how you want to be rewarded for your aggression
3) Leak the list of your desiderata to the US press
4) Wait for the US president to enforce your wish list on your victim.
Russian policy 2025
November 23, 2025 at 3:30 PM
1) Start the worst European war since 1945 and commit every imaginable war crime
2) Decide how you want to be rewarded for your aggression
3) Leak the list of your desiderata to the US press
4) Wait for the US president to enforce your wish list on your victim.
Russian policy 2025
2) Decide how you want to be rewarded for your aggression
3) Leak the list of your desiderata to the US press
4) Wait for the US president to enforce your wish list on your victim.
Russian policy 2025
Reposted by James Munro
If you’re a journalist who’s still on Twitter, from now on in your writing you have to replace “the American people want” with “troll bots in Eastern Europe demand”
Being there makes your judgment suspect. I don’t care how savvy you think you are, you’re marinating in a disinformation campaign.
Being there makes your judgment suspect. I don’t care how savvy you think you are, you’re marinating in a disinformation campaign.
November 23, 2025 at 4:27 PM
If you’re a journalist who’s still on Twitter, from now on in your writing you have to replace “the American people want” with “troll bots in Eastern Europe demand”
Being there makes your judgment suspect. I don’t care how savvy you think you are, you’re marinating in a disinformation campaign.
Being there makes your judgment suspect. I don’t care how savvy you think you are, you’re marinating in a disinformation campaign.
Reposted by James Munro
And I gather Grok has analysed the so-called 'peace plan' and concluded that various bits of syntax, spelling and style suggest it's been translated from Russian
Musk turned on a feature on X that showed country of origin.
He disabled it a couple hours later when it was revealed how many MAGA accounts aren't in the U.S.
Foreign bot disinformation machines exposed.
Seems like Twitter could have done that feature 15 years ago & we wouldn't be here today.
He disabled it a couple hours later when it was revealed how many MAGA accounts aren't in the U.S.
Foreign bot disinformation machines exposed.
Seems like Twitter could have done that feature 15 years ago & we wouldn't be here today.
November 23, 2025 at 2:21 PM
And I gather Grok has analysed the so-called 'peace plan' and concluded that various bits of syntax, spelling and style suggest it's been translated from Russian
Reposted by James Munro
Newmarket MP Matt Hancock gave a £37bn Covid testing contract to Jockey Club director Dido Harding, who subcontracted it to Grand National sponsor Randox, employer of Tory MP Owen Paterson, whose late wife chaired Aintree racecourse. That's how the Tories handled the pandemic.
November 22, 2025 at 12:42 PM
Newmarket MP Matt Hancock gave a £37bn Covid testing contract to Jockey Club director Dido Harding, who subcontracted it to Grand National sponsor Randox, employer of Tory MP Owen Paterson, whose late wife chaired Aintree racecourse. That's how the Tories handled the pandemic.
Reposted by James Munro
Anti-vaccine propaganda from 1892 versus 2025.
Same fear-mongering tactics, different century.
Same fear-mongering tactics, different century.
November 22, 2025 at 3:34 PM
Anti-vaccine propaganda from 1892 versus 2025.
Same fear-mongering tactics, different century.
Same fear-mongering tactics, different century.