Lightnews — Scholar-powered news

Joe Taylor Jr.

@joetaylorjr.com

Small businesses can outmaneuver larger competitors because they're closer to their customers.

Read more 👉 https:// lttr.ai/Ahb4l

#CustomerService #Podcasts #NetPromoterScore

Marginally Better S01E05 Small Is the New Smart: Why Simplicity Wins in Customer Experience

Is your small business secretly holding the upper hand? In this episode of, we explore why the tiniest companies are winning big in a world of sky-high customer expectations.

lttr.ai

September 12, 2025 at 2:05 PM

ITLN Live

@itln.bsky.social

The partnership will leverage ClickPost's advanced analytics dashboard to monitor and optimize key metrics including Return to Origin (RTO) rates, Delivery Turn-Around Time (TAT), Non-Delivery Reports (NDR), and customer returns.

#Berrylush #ClickPost #ecommerce #NetPromoterScore #ReturntoOrigin

Berrylush partners with ClickPost to drive customer retention to 35%

The partnership will leverage ClickPost's advanced analytics dashboard to monitor and optimize key metrics including Return to Origin (RTO) rates, Delivery Turn-Around Time (TAT), Non-Delivery Reports...

www.itln.in

November 29, 2024 at 5:10 AM

SPSSAU

@spssau.bsky.social

How to perform Net Promoter Score Analysis？ #NetPromoterScore #NPSAnalysis#CustomerLoyalty #CustomerSatisfaction#NPSSurvey #PromotersPassivesDetractors#CustomerExperience#CXMetrics
youtu.be/NmNTLJkNGIY?...

How to perform Net Promoter Score Analysis？#NetPromoterScore#NPSAnalysis#CustomerLoyalty

YouTube video by spssau

youtu.be

February 10, 2025 at 5:37 AM

Joe Taylor Jr.

@joetaylorjr.com

Small businesses can outmaneuver larger competitors because they're closer to their customers.

Read more 👉 https:// lttr.ai/Ahb4l

#CustomerService #Podcasts #NetPromoterScore

Marginally Better S01E05 Small Is the New Smart: Why Simplicity Wins in Customer Experience

Is your small business secretly holding the upper hand? In this episode of, we explore why the tiniest companies are winning big in a world of sky-high customer expectations.

lttr.ai

August 9, 2025 at 3:22 AM

Peter Fader

@faderp.bsky.social

It's a privilege to listen to @rgmarkey talk about the origins (and applications) of #NetPromoterScore and other aspects of loyalty: http://letstalkloyalty.com/ episode 42. (And you can hear my thoughts about similar topics on episode 40).

Let's Talk Loyalty

The Let’s Talk Loyalty podcast is the no. 1 resource for ...

letstalkloyalty.com

November 22, 2024 at 4:46 PM

Joe Taylor Jr.

@joetaylorjr.com

From punk rock accounting to handwritten thank-you notes, discover how lean teams are outpacing giants by delivering faster, simpler, and more human experiences.

Read more 👉 https:// lttr.ai/AjldG

#CustomerService #Podcasts #NetPromoterScore

Marginally Better S01E05 Small Is the New Smart: Why Simplicity Wins in Customer Experience

Is your small business secretly holding the upper hand? In this episode of, we explore why the tiniest companies are winning big in a world of sky-high customer expectations.

lttr.ai

October 8, 2025 at 2:06 PM