Tyler King
@tylerking.app
Professional hater. Co-founder / CEO of Less Annoying CRM. I talk about bootstrapping, tech, entrepreneurship, and business practices that annoy me.
Podcast: startuptolast.com
Podcast: startuptolast.com
I fully agree about the icons, but luckily I think it actually looks really good with the LACRM icon. Our normal one is flat (two colors, no gradients or shadows)
September 30, 2025 at 11:10 PM
I fully agree about the icons, but luckily I think it actually looks really good with the LACRM icon. Our normal one is flat (two colors, no gradients or shadows)
Here's an even better one. What do you think these three buttons are for?
September 19, 2025 at 2:05 PM
Here's an even better one. What do you think these three buttons are for?
Apple thinks I'm supposed to be able to read this.
September 18, 2025 at 8:47 PM
Apple thinks I'm supposed to be able to read this.
I hate that Reddit seems to be going down the same growth hacking black hole that Facebook did years ago. In what world is it ok to send me this as a push notification? I've been getting more and more of these and don't see a way to turn them off.
August 26, 2025 at 10:05 PM
I hate that Reddit seems to be going down the same growth hacking black hole that Facebook did years ago. In what world is it ok to send me this as a push notification? I've been getting more and more of these and don't see a way to turn them off.
I've also felt conflicted, but our only real option is to participate in society.
But that's still not permission to get in on every terrible grift that exists. To me, the US economy has gone from "hold my nose while I participate" to "this is a straight-up scam and I shouldn't be a part of it"
But that's still not permission to get in on every terrible grift that exists. To me, the US economy has gone from "hold my nose while I participate" to "this is a straight-up scam and I shouldn't be a part of it"
May 12, 2025 at 7:05 PM
I've also felt conflicted, but our only real option is to participate in society.
But that's still not permission to get in on every terrible grift that exists. To me, the US economy has gone from "hold my nose while I participate" to "this is a straight-up scam and I shouldn't be a part of it"
But that's still not permission to get in on every terrible grift that exists. To me, the US economy has gone from "hold my nose while I participate" to "this is a straight-up scam and I shouldn't be a part of it"
According to Google Search Console, our clicks have been pretty stable over the last year, but the impressions have gone way up over the last few months (so CTR is much lower).
Anyone else seeing this? I assume this is related to changes Google is making and not our site 🤷
Anyone else seeing this? I assume this is related to changes Google is making and not our site 🤷
April 3, 2025 at 7:04 PM
According to Google Search Console, our clicks have been pretty stable over the last year, but the impressions have gone way up over the last few months (so CTR is much lower).
Anyone else seeing this? I assume this is related to changes Google is making and not our site 🤷
Anyone else seeing this? I assume this is related to changes Google is making and not our site 🤷
Seriously, who is attending this shit?
March 28, 2025 at 9:25 PM
Seriously, who is attending this shit?
Main headwind: The number of people trying the form builder for the first time is decreasing slightly as we saturate our existing customer base. I expect this number to get cut in half long-term (half of these people are new users right now, half are old users). So growth is going to get harder.
March 25, 2025 at 3:43 PM
Main headwind: The number of people trying the form builder for the first time is decreasing slightly as we saturate our existing customer base. I expect this number to get cut in half long-term (half of these people are new users right now, half are old users). So growth is going to get harder.
Updates on our form builder project:
- Submissions keep going up. We're at ~900/week right now (goal: 1,200/week by July 1st). Slow but steady.
- We redesigned the form and moved the "powered by" link. That change doubled the click-through rate which is a huge win.
- Submissions keep going up. We're at ~900/week right now (goal: 1,200/week by July 1st). Slow but steady.
- We redesigned the form and moved the "powered by" link. That change doubled the click-through rate which is a huge win.
March 25, 2025 at 3:43 PM
Updates on our form builder project:
- Submissions keep going up. We're at ~900/week right now (goal: 1,200/week by July 1st). Slow but steady.
- We redesigned the form and moved the "powered by" link. That change doubled the click-through rate which is a huge win.
- Submissions keep going up. We're at ~900/week right now (goal: 1,200/week by July 1st). Slow but steady.
- We redesigned the form and moved the "powered by" link. That change doubled the click-through rate which is a huge win.
Trying to figure out how to incorporate a little bit of AI-generated advice into LACRM without pissing off users. Does AI actually offer an opportunity to promote how awesome our human support is?
March 19, 2025 at 9:34 PM
Trying to figure out how to incorporate a little bit of AI-generated advice into LACRM without pissing off users. Does AI actually offer an opportunity to promote how awesome our human support is?
In case anyone's curious what support volume looks like for a very support-focused company like us, here it is.
We have a support team of ~8 people, each spending 4 days per week on support (they each spend one day per week on other projects).
We have a support team of ~8 people, each spending 4 days per week on support (they each spend one day per week on other projects).
March 12, 2025 at 2:55 PM
In case anyone's curious what support volume looks like for a very support-focused company like us, here it is.
We have a support team of ~8 people, each spending 4 days per week on support (they each spend one day per week on other projects).
We have a support team of ~8 people, each spending 4 days per week on support (they each spend one day per week on other projects).
lol ok Google. Is this "significant added AI value" in the room with us right now?
February 24, 2025 at 11:57 PM
lol ok Google. Is this "significant added AI value" in the room with us right now?
Update: Three months later, the chart looks like this. We still have a long way to go (5k submissions/week is the goal) but things are headed in the right direction.
We're also seeing a ~2% click-through rate on the "powered by" link. I *think* 5k submissions * 2% click-through could work!
We're also seeing a ~2% click-through rate on the "powered by" link. I *think* 5k submissions * 2% click-through could work!
February 5, 2025 at 11:35 PM
Update: Three months later, the chart looks like this. We still have a long way to go (5k submissions/week is the goal) but things are headed in the right direction.
We're also seeing a ~2% click-through rate on the "powered by" link. I *think* 5k submissions * 2% click-through could work!
We're also seeing a ~2% click-through rate on the "powered by" link. I *think* 5k submissions * 2% click-through could work!
Pretty wild that Amazon knows this package was lost in shipping and they just don't have any way to address that. None of the "return or replace" options are "I never got this". What a terrible UX.
Note: If you click around enough there is a "replace" option, but it's hidden pretty well
Note: If you click around enough there is a "replace" option, but it's hidden pretty well
January 24, 2025 at 10:04 PM
Pretty wild that Amazon knows this package was lost in shipping and they just don't have any way to address that. None of the "return or replace" options are "I never got this". What a terrible UX.
Note: If you click around enough there is a "replace" option, but it's hidden pretty well
Note: If you click around enough there is a "replace" option, but it's hidden pretty well
Oops, just two more weeks of downtime cause that's totally normal.
January 16, 2025 at 1:03 AM
Oops, just two more weeks of downtime cause that's totally normal.
I don't normally like to pick on our government because I mostly think they're doing their best in very challenging conditions.
But my god, they *chose* to take this service down for *two-weeks* during the main time of year when most people would need to use this service? That's clown behavior.
But my god, they *chose* to take this service down for *two-weeks* during the main time of year when most people would need to use this service? That's clown behavior.
January 6, 2025 at 6:48 PM
I don't normally like to pick on our government because I mostly think they're doing their best in very challenging conditions.
But my god, they *chose* to take this service down for *two-weeks* during the main time of year when most people would need to use this service? That's clown behavior.
But my god, they *chose* to take this service down for *two-weeks* during the main time of year when most people would need to use this service? That's clown behavior.
If you have a podcast, I'm sure you get these spam emails from people trying to get interviewed on your show. Now they all seem to be using AI to write the cold emails, and they're *terrible*
Check this shit out...
Check this shit out...
December 16, 2024 at 5:41 PM
If you have a podcast, I'm sure you get these spam emails from people trying to get interviewed on your show. Now they all seem to be using AI to write the cold emails, and they're *terrible*
Check this shit out...
Check this shit out...
My project for today was moving my two massive pothos plants into the living room. Now it's a jungle.
Plants are cool.
Plants are cool.
November 16, 2024 at 9:30 PM
My project for today was moving my two massive pothos plants into the living room. Now it's a jungle.
Plants are cool.
Plants are cool.
For years, I've been talking about building a viral loop into LACRM. We're finally launching a form builder.
It's so different from other features because it's not enough for people to like it, they have to actually use it! We're grinding to activate each user one by one.
Feels like the early days
It's so different from other features because it's not enough for people to like it, they have to actually use it! We're grinding to activate each user one by one.
Feels like the early days
November 5, 2024 at 5:59 PM
For years, I've been talking about building a viral loop into LACRM. We're finally launching a form builder.
It's so different from other features because it's not enough for people to like it, they have to actually use it! We're grinding to activate each user one by one.
Feels like the early days
It's so different from other features because it's not enough for people to like it, they have to actually use it! We're grinding to activate each user one by one.
Feels like the early days
Just got this email from Twitter. I've *never* gotten an email like this from them before. Feels like what happened from Facebook right before I stopped using it entirely.
Either they just added this, or I'm less active and triggered an existing email. Either way, not a good sign for Twitter.
Either they just added this, or I'm less active and triggered an existing email. Either way, not a good sign for Twitter.
July 3, 2023 at 5:40 PM
Just got this email from Twitter. I've *never* gotten an email like this from them before. Feels like what happened from Facebook right before I stopped using it entirely.
Either they just added this, or I'm less active and triggered an existing email. Either way, not a good sign for Twitter.
Either they just added this, or I'm less active and triggered an existing email. Either way, not a good sign for Twitter.
If I'm going to be up late for a Product Hunt launch, you better believe fast food will be involved. hint hint: https://producthunt.com/posts/less-annoying-crm
May 11, 2023 at 7:58 AM
If I'm going to be up late for a Product Hunt launch, you better believe fast food will be involved. hint hint: https://producthunt.com/posts/less-annoying-crm
Then again, the old version looked like this, so it could really only get better
April 27, 2023 at 10:01 PM
Then again, the old version looked like this, so it could really only get better
We're rolling out a major redesign of LACRM right now. Feels good getting this type of feedback.
April 27, 2023 at 9:59 PM
We're rolling out a major redesign of LACRM right now. Feels good getting this type of feedback.