Syswell Consulting ✳️
@syswellconsulting.com
Before you buy that new software, let’s fix the real problem: broken workflows.
We're a boutique consultancy helping women-owned firms & women's health orgs streamline processes & maximize tech ROI.
We're a boutique consultancy helping women-owned firms & women's health orgs streamline processes & maximize tech ROI.
Short-term fixes don't scale.
Build sustainable remote processes with:
⤷ Clear documentation
⤷ Measurable outcomes
⤷ Continuous improvement
Focus on scalable solutions.
Build sustainable remote processes with:
⤷ Clear documentation
⤷ Measurable outcomes
⤷ Continuous improvement
Focus on scalable solutions.
January 16, 2025 at 6:15 PM
Short-term fixes don't scale.
Build sustainable remote processes with:
⤷ Clear documentation
⤷ Measurable outcomes
⤷ Continuous improvement
Focus on scalable solutions.
Build sustainable remote processes with:
⤷ Clear documentation
⤷ Measurable outcomes
⤷ Continuous improvement
Focus on scalable solutions.
Transform your remote operations:
1/ Map critical processes
2/ Define clear roles
3/ Standardize workflows
4/ Monitor metrics
5/ Apply PDCA cycles
Excellence is systematic.
1/ Map critical processes
2/ Define clear roles
3/ Standardize workflows
4/ Monitor metrics
5/ Apply PDCA cycles
Excellence is systematic.
January 16, 2025 at 1:15 PM
Transform your remote operations:
1/ Map critical processes
2/ Define clear roles
3/ Standardize workflows
4/ Monitor metrics
5/ Apply PDCA cycles
Excellence is systematic.
1/ Map critical processes
2/ Define clear roles
3/ Standardize workflows
4/ Monitor metrics
5/ Apply PDCA cycles
Excellence is systematic.
Deming's System of Profound Knowledge:
⤷ Understand your system
⤷ Measure variation
⤷ Test assumptions
⤷ Trust your team
Remote excellence starts with systems thinking.
⤷ Understand your system
⤷ Measure variation
⤷ Test assumptions
⤷ Trust your team
Remote excellence starts with systems thinking.
January 15, 2025 at 6:15 PM
Deming's System of Profound Knowledge:
⤷ Understand your system
⤷ Measure variation
⤷ Test assumptions
⤷ Trust your team
Remote excellence starts with systems thinking.
⤷ Understand your system
⤷ Measure variation
⤷ Test assumptions
⤷ Trust your team
Remote excellence starts with systems thinking.
Intentional communication beats spontaneous communication.
Remote teams use:
⤷ Scheduled touchpoints
⤷ Visual management boards
⤷ Clear documentation
Kanban principles drive better collaboration than hallway conversations.
Remote teams use:
⤷ Scheduled touchpoints
⤷ Visual management boards
⤷ Clear documentation
Kanban principles drive better collaboration than hallway conversations.
January 15, 2025 at 1:15 PM
Intentional communication beats spontaneous communication.
Remote teams use:
⤷ Scheduled touchpoints
⤷ Visual management boards
⤷ Clear documentation
Kanban principles drive better collaboration than hallway conversations.
Remote teams use:
⤷ Scheduled touchpoints
⤷ Visual management boards
⤷ Clear documentation
Kanban principles drive better collaboration than hallway conversations.
Essential tools for remote success:
⤷ Value Stream Mapping
⤷ Standard Operating Procedures
⤷ Control Charts
Create structure without micromanagement.
Drive performance through clear processes and data.
⤷ Value Stream Mapping
⤷ Standard Operating Procedures
⤷ Control Charts
Create structure without micromanagement.
Drive performance through clear processes and data.
January 14, 2025 at 6:15 PM
Essential tools for remote success:
⤷ Value Stream Mapping
⤷ Standard Operating Procedures
⤷ Control Charts
Create structure without micromanagement.
Drive performance through clear processes and data.
⤷ Value Stream Mapping
⤷ Standard Operating Procedures
⤷ Control Charts
Create structure without micromanagement.
Drive performance through clear processes and data.
Remote teams thrive on 2 pillars:
1/ Process transparency
2/ Decision velocity
Value Stream Mapping creates clarity across locations.
Focus on these pillars to drive remote excellence and reduce waste.
1/ Process transparency
2/ Decision velocity
Value Stream Mapping creates clarity across locations.
Focus on these pillars to drive remote excellence and reduce waste.
January 14, 2025 at 1:15 PM
Remote teams thrive on 2 pillars:
1/ Process transparency
2/ Decision velocity
Value Stream Mapping creates clarity across locations.
Focus on these pillars to drive remote excellence and reduce waste.
1/ Process transparency
2/ Decision velocity
Value Stream Mapping creates clarity across locations.
Focus on these pillars to drive remote excellence and reduce waste.
Proximity doesn't solve inefficiencies. It amplifies them.
The Theory of Constraints states every system has at least one bottleneck.
In offices, these can be masked by quick fixes.
And remote work exposes bottlenecks.
This isn't a problem. It's an opportunity to redesign for clarity and speed.
The Theory of Constraints states every system has at least one bottleneck.
In offices, these can be masked by quick fixes.
And remote work exposes bottlenecks.
This isn't a problem. It's an opportunity to redesign for clarity and speed.
January 13, 2025 at 6:15 PM
Proximity doesn't solve inefficiencies. It amplifies them.
The Theory of Constraints states every system has at least one bottleneck.
In offices, these can be masked by quick fixes.
And remote work exposes bottlenecks.
This isn't a problem. It's an opportunity to redesign for clarity and speed.
The Theory of Constraints states every system has at least one bottleneck.
In offices, these can be masked by quick fixes.
And remote work exposes bottlenecks.
This isn't a problem. It's an opportunity to redesign for clarity and speed.
Process excellence isn’t about location. It’s about clarity, alignment, and execution.
Remote work demands:
⤷ Better process management
⤷ Clear decision-making
⤷ Focused value delivery
Lean Six Sigma drives remote excellence through data and structure.
Remote work demands:
⤷ Better process management
⤷ Clear decision-making
⤷ Focused value delivery
Lean Six Sigma drives remote excellence through data and structure.
January 13, 2025 at 1:15 PM
Process excellence isn’t about location. It’s about clarity, alignment, and execution.
Remote work demands:
⤷ Better process management
⤷ Clear decision-making
⤷ Focused value delivery
Lean Six Sigma drives remote excellence through data and structure.
Remote work demands:
⤷ Better process management
⤷ Clear decision-making
⤷ Focused value delivery
Lean Six Sigma drives remote excellence through data and structure.
AI & automation can help process excellence leaders work better in the future.
Presently:
⤷ Intuition is undervalued
⤷ Data dominates
In the future, I imagine that:
⤷ AI enhances intuition
⤷ Balanced approach
⤷ Formal intuition training
The SECI Model can bridge this gap.
Presently:
⤷ Intuition is undervalued
⤷ Data dominates
In the future, I imagine that:
⤷ AI enhances intuition
⤷ Balanced approach
⤷ Formal intuition training
The SECI Model can bridge this gap.
January 9, 2025 at 6:15 PM
AI & automation can help process excellence leaders work better in the future.
Presently:
⤷ Intuition is undervalued
⤷ Data dominates
In the future, I imagine that:
⤷ AI enhances intuition
⤷ Balanced approach
⤷ Formal intuition training
The SECI Model can bridge this gap.
Presently:
⤷ Intuition is undervalued
⤷ Data dominates
In the future, I imagine that:
⤷ AI enhances intuition
⤷ Balanced approach
⤷ Formal intuition training
The SECI Model can bridge this gap.
Integrate your intuition into your workflow to get better results. Here's how:
1/ Document gut feelings
2/ Compare with data
3/ Identify patterns
4/ Make decisions
5/ Track results
6/ Refine approach
The Cynefin Framework guides when to apply each step.
1/ Document gut feelings
2/ Compare with data
3/ Identify patterns
4/ Make decisions
5/ Track results
6/ Refine approach
The Cynefin Framework guides when to apply each step.
January 9, 2025 at 1:15 PM
Integrate your intuition into your workflow to get better results. Here's how:
1/ Document gut feelings
2/ Compare with data
3/ Identify patterns
4/ Make decisions
5/ Track results
6/ Refine approach
The Cynefin Framework guides when to apply each step.
1/ Document gut feelings
2/ Compare with data
3/ Identify patterns
4/ Make decisions
5/ Track results
6/ Refine approach
The Cynefin Framework guides when to apply each step.
Recognition-Primed Decision Model breaks it down:
⤷ Situation recognition
⤷ Option evaluation
⤷ Mental simulation
Each step uses System 1 thinking. Then System 2 validates.
⤷ Situation recognition
⤷ Option evaluation
⤷ Mental simulation
Each step uses System 1 thinking. Then System 2 validates.
January 8, 2025 at 6:15 PM
Recognition-Primed Decision Model breaks it down:
⤷ Situation recognition
⤷ Option evaluation
⤷ Mental simulation
Each step uses System 1 thinking. Then System 2 validates.
⤷ Situation recognition
⤷ Option evaluation
⤷ Mental simulation
Each step uses System 1 thinking. Then System 2 validates.
Your gut instinct is a finely-tuned instrument.
Every project
Every challenge
Every success
Every failure
All calibrate this tool.
The SECI Model shows how to sharpen it further.
Every project
Every challenge
Every success
Every failure
All calibrate this tool.
The SECI Model shows how to sharpen it further.
January 8, 2025 at 1:15 PM
Your gut instinct is a finely-tuned instrument.
Every project
Every challenge
Every success
Every failure
All calibrate this tool.
The SECI Model shows how to sharpen it further.
Every project
Every challenge
Every success
Every failure
All calibrate this tool.
The SECI Model shows how to sharpen it further.
Data:
⤷ Objective
⤷ Replicable
⤷ Scalable
Intuition:
⤷ Fast
⤷ Pattern-based
⤷ Experience-driven
Recognition-Primed Decision Model shows how to use both.
⤷ Objective
⤷ Replicable
⤷ Scalable
Intuition:
⤷ Fast
⤷ Pattern-based
⤷ Experience-driven
Recognition-Primed Decision Model shows how to use both.
January 7, 2025 at 6:15 PM
Data:
⤷ Objective
⤷ Replicable
⤷ Scalable
Intuition:
⤷ Fast
⤷ Pattern-based
⤷ Experience-driven
Recognition-Primed Decision Model shows how to use both.
⤷ Objective
⤷ Replicable
⤷ Scalable
Intuition:
⤷ Fast
⤷ Pattern-based
⤷ Experience-driven
Recognition-Primed Decision Model shows how to use both.
Smart process leaders use intuition to:
1/ Guide initial investigation
2/ Prioritize focus areas
3/ Make quick decisions
4/ Read team dynamics
5/ Anticipate customer needs
The Cynefin Framework shows when each applies.
1/ Guide initial investigation
2/ Prioritize focus areas
3/ Make quick decisions
4/ Read team dynamics
5/ Anticipate customer needs
The Cynefin Framework shows when each applies.
January 7, 2025 at 1:15 PM
Smart process leaders use intuition to:
1/ Guide initial investigation
2/ Prioritize focus areas
3/ Make quick decisions
4/ Read team dynamics
5/ Anticipate customer needs
The Cynefin Framework shows when each applies.
1/ Guide initial investigation
2/ Prioritize focus areas
3/ Make quick decisions
4/ Read team dynamics
5/ Anticipate customer needs
The Cynefin Framework shows when each applies.
Top process excellence leaders share a hidden trait:
They balance data with intuition.
The SECI Model explains why:
⤷ Convert tacit knowledge to explicit
⤷ Share experiential insights
⤷ Build collective wisdom
Success leaves clues. Watch the winners.
They balance data with intuition.
The SECI Model explains why:
⤷ Convert tacit knowledge to explicit
⤷ Share experiential insights
⤷ Build collective wisdom
Success leaves clues. Watch the winners.
January 6, 2025 at 6:15 PM
Top process excellence leaders share a hidden trait:
They balance data with intuition.
The SECI Model explains why:
⤷ Convert tacit knowledge to explicit
⤷ Share experiential insights
⤷ Build collective wisdom
Success leaves clues. Watch the winners.
They balance data with intuition.
The SECI Model explains why:
⤷ Convert tacit knowledge to explicit
⤷ Share experiential insights
⤷ Build collective wisdom
Success leaves clues. Watch the winners.
“Trust only the data” is outdated thinking.
Your intuition is pattern recognition from years of experience.
Kahneman’s System 1 thinking shows why:
⤷ Rapid pattern matching
⤷ Subconscious processing
⤷ Early warning detection
Data validates. Intuition guides.
Your intuition is pattern recognition from years of experience.
Kahneman’s System 1 thinking shows why:
⤷ Rapid pattern matching
⤷ Subconscious processing
⤷ Early warning detection
Data validates. Intuition guides.
January 6, 2025 at 1:15 PM
“Trust only the data” is outdated thinking.
Your intuition is pattern recognition from years of experience.
Kahneman’s System 1 thinking shows why:
⤷ Rapid pattern matching
⤷ Subconscious processing
⤷ Early warning detection
Data validates. Intuition guides.
Your intuition is pattern recognition from years of experience.
Kahneman’s System 1 thinking shows why:
⤷ Rapid pattern matching
⤷ Subconscious processing
⤷ Early warning detection
Data validates. Intuition guides.
Leading process transformation requires balancing systems thinking with human psychology.
Evaluate your organization's approach through this diagnostic designed to uncover both technical and cultural opportunities: https://www.syswellconsulting.com/quiz/
Evaluate your organization's approach through this diagnostic designed to uncover both technical and cultural opportunities: https://www.syswellconsulting.com/quiz/
December 27, 2024 at 1:15 PM
Leading process transformation requires balancing systems thinking with human psychology.
Evaluate your organization's approach through this diagnostic designed to uncover both technical and cultural opportunities: https://www.syswellconsulting.com/quiz/
Evaluate your organization's approach through this diagnostic designed to uncover both technical and cultural opportunities: https://www.syswellconsulting.com/quiz/
Gap analysis framework:
⤷ Map current capabilities
⤷ Define future requirements
⤷ Calculate process stability
⤷ Measure customer impact
⤷ Plan transformation steps
⤷ Map current capabilities
⤷ Define future requirements
⤷ Calculate process stability
⤷ Measure customer impact
⤷ Plan transformation steps
December 26, 2024 at 6:15 PM
Gap analysis framework:
⤷ Map current capabilities
⤷ Define future requirements
⤷ Calculate process stability
⤷ Measure customer impact
⤷ Plan transformation steps
⤷ Map current capabilities
⤷ Define future requirements
⤷ Calculate process stability
⤷ Measure customer impact
⤷ Plan transformation steps
Automation creates technical debt when:
⤷ Process stability < 3 sigma
⤷ Customer touchpoints undefined
⤷ Exception handling unclear
Use the Theory of Constraints to identify real constraints first.
⤷ Process stability < 3 sigma
⤷ Customer touchpoints undefined
⤷ Exception handling unclear
Use the Theory of Constraints to identify real constraints first.
December 26, 2024 at 1:15 PM
Automation creates technical debt when:
⤷ Process stability < 3 sigma
⤷ Customer touchpoints undefined
⤷ Exception handling unclear
Use the Theory of Constraints to identify real constraints first.
⤷ Process stability < 3 sigma
⤷ Customer touchpoints undefined
⤷ Exception handling unclear
Use the Theory of Constraints to identify real constraints first.
Two maps reveal different truths:
Value Stream shows:
⤷ Process flow
⤷ Time waste
⤷ Constraints
Customer Journey reveals:
⤷ Pain points
⤷ Experience gaps
⤷ Automation opportunities
The overlap between these maps reveals where automation delivers maximum impact.
Value Stream shows:
⤷ Process flow
⤷ Time waste
⤷ Constraints
Customer Journey reveals:
⤷ Pain points
⤷ Experience gaps
⤷ Automation opportunities
The overlap between these maps reveals where automation delivers maximum impact.
December 25, 2024 at 6:15 PM
Two maps reveal different truths:
Value Stream shows:
⤷ Process flow
⤷ Time waste
⤷ Constraints
Customer Journey reveals:
⤷ Pain points
⤷ Experience gaps
⤷ Automation opportunities
The overlap between these maps reveals where automation delivers maximum impact.
Value Stream shows:
⤷ Process flow
⤷ Time waste
⤷ Constraints
Customer Journey reveals:
⤷ Pain points
⤷ Experience gaps
⤷ Automation opportunities
The overlap between these maps reveals where automation delivers maximum impact.
5 steps to automation success:
1/ REVIEW current state
2/ ANALYZE touchpoints
3/ DEFINE opportunities
4/ ASSESS ROI
5/ ROADMAP implementation
Monte Carlo simulation validates each step.
1/ REVIEW current state
2/ ANALYZE touchpoints
3/ DEFINE opportunities
4/ ASSESS ROI
5/ ROADMAP implementation
Monte Carlo simulation validates each step.
December 25, 2024 at 1:15 PM
5 steps to automation success:
1/ REVIEW current state
2/ ANALYZE touchpoints
3/ DEFINE opportunities
4/ ASSESS ROI
5/ ROADMAP implementation
Monte Carlo simulation validates each step.
1/ REVIEW current state
2/ ANALYZE touchpoints
3/ DEFINE opportunities
4/ ASSESS ROI
5/ ROADMAP implementation
Monte Carlo simulation validates each step.
Automation magnifies what exists:
⤷ Good process → Better results
⤷ Bad process → Bigger problems
Use DMAIC to evaluate your process before automation: Define Measure Analyze Improve Control
⤷ Good process → Better results
⤷ Bad process → Bigger problems
Use DMAIC to evaluate your process before automation: Define Measure Analyze Improve Control
December 23, 2024 at 6:15 PM
Automation magnifies what exists:
⤷ Good process → Better results
⤷ Bad process → Bigger problems
Use DMAIC to evaluate your process before automation: Define Measure Analyze Improve Control
⤷ Good process → Better results
⤷ Bad process → Bigger problems
Use DMAIC to evaluate your process before automation: Define Measure Analyze Improve Control
30-50% of automation projects fail.
Why?
⤷ Rush to automate broken processes
⤷ Skip process stability analysis
⤷ Ignore customer touchpoints
The Theory of Constraints teaches to fix the process first, then automate what works.
Why?
⤷ Rush to automate broken processes
⤷ Skip process stability analysis
⤷ Ignore customer touchpoints
The Theory of Constraints teaches to fix the process first, then automate what works.
December 23, 2024 at 1:15 PM
30-50% of automation projects fail.
Why?
⤷ Rush to automate broken processes
⤷ Skip process stability analysis
⤷ Ignore customer touchpoints
The Theory of Constraints teaches to fix the process first, then automate what works.
Why?
⤷ Rush to automate broken processes
⤷ Skip process stability analysis
⤷ Ignore customer touchpoints
The Theory of Constraints teaches to fix the process first, then automate what works.
Process transformation succeeds at the intersection of statistical rigor and employee psychology.
Is your business ready? Take the quiz to find out: https://www.syswellconsulting.com/quiz/
Is your business ready? Take the quiz to find out: https://www.syswellconsulting.com/quiz/
December 20, 2024 at 1:15 PM
Process transformation succeeds at the intersection of statistical rigor and employee psychology.
Is your business ready? Take the quiz to find out: https://www.syswellconsulting.com/quiz/
Is your business ready? Take the quiz to find out: https://www.syswellconsulting.com/quiz/
Your 7-day challenge to transform operations in one week:
Day 1: Pick critical process
Day 2: Map decisions
Day 3: Apply Quality Chain
Day 4: Implement OODA
Day 5: Use AHP
Day 6: Document results
Day 7: Plan scaling
Start now. Build momentum. Transform operations.
Day 1: Pick critical process
Day 2: Map decisions
Day 3: Apply Quality Chain
Day 4: Implement OODA
Day 5: Use AHP
Day 6: Document results
Day 7: Plan scaling
Start now. Build momentum. Transform operations.
December 19, 2024 at 6:15 PM
Your 7-day challenge to transform operations in one week:
Day 1: Pick critical process
Day 2: Map decisions
Day 3: Apply Quality Chain
Day 4: Implement OODA
Day 5: Use AHP
Day 6: Document results
Day 7: Plan scaling
Start now. Build momentum. Transform operations.
Day 1: Pick critical process
Day 2: Map decisions
Day 3: Apply Quality Chain
Day 4: Implement OODA
Day 5: Use AHP
Day 6: Document results
Day 7: Plan scaling
Start now. Build momentum. Transform operations.