To quote @lukeplunkett.com :

I am so sorry. I've been lucky in my in-person ESO interactions but I also muted zone chat after about 1 year of playing because the worst people are usually the loudest

Behind every bad decision with backlash is a team of artists going "I told you so"

so glad that I get all of my medical advice from respected physician Inspector Count Mortis Winship Blunderfield Klaw