I am looking forward though, because at least for now it opens up the discussion on the fidelity of prototypes.

Prototyping with Figma Make for 2 weeks now – it’s certainly gonna change a lot, but I am still not sure in which direction. Product People love it because it suggests the prototype can be done by a machine when in fact we designers need to clean up the hallucinations afterwards.

Stop focusing on reducing clicks.

Start focusing on making content clear.

p.s. reducing clicks may be the result of good design, but it’s not the goal in and of itself.

I've been thinking about this the past years. It never ever occured to me that interview participants complaint about a form being too long. They were just afraid of making a mistake in a government form. Is this what you mean with pause time?

It’s because of who is in the room when the forms are designed. And who is not.

My @digitalservice.bund.de colleagues @paulpistorius.bsky.social and Julian Rösner discussed this at Code for America’s #FormFest: how the right parties involved form a triangle of success.

youtu.be/th9iNKBmGe0?...

Also I wonder why they chose to go with very very dry/boring branding (or rather no branding?). Citizens appreciate modern and fresh UI as long as it's not looking like a private offer.

And as @martinjordan.com pointed out: if it's supposed to show a vision, why then not visualize how a proactive administration would feel like?

Especially after the fiasco of the Kindergrundsicherung the @gruene.de should know that empty promises create nothing than frustration.

Services become ossified and fragile because 'the programme' is the only mental model for change.

We need new models that encourage public servants to embrace continuous adaptation aged improvement of public services.

Thank's for sharing @cjforms.bsky.social! I did a quick summary of the talk in the thread below for folks with a shorter attention span bsky.app/profile/paul...

You can now watch the recording of our talk on YouTube youtu.be/th9iNKBmGe0?...