"First platforms are good to users; then they abuse users to make things better for business customers. Finally, they abuse those business customers to claw back value for themselves. Then, they die. I call this 'enshittification'.”
www.smh.com.au/culture/book...
"First platforms are good to users; then they abuse users to make things better for business customers. Finally, they abuse those business customers to claw back value for themselves. Then, they die. I call this 'enshittification'.”
www.smh.com.au/culture/book...