Consumer Scotland
@consumerscotland.bsky.social
Consumer Scotland is the statutory and independent body for consumers in Scotland.
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Consumer Scotland Head of Energy Markets Barry Coughlan has welcomed measures to reduce energy bills in today's
UK Government Budget, but says more work is needed to ensure energy affordability support is improved in future.
Read more: bit.ly/4omNRTP
UK Government Budget, but says more work is needed to ensure energy affordability support is improved in future.
Read more: bit.ly/4omNRTP
Reposted by Consumer Scotland
Our #FuelPovertyAwarenessDay has focused on children today. Throughout the year, we work with schools to ensure that we can deliver lessons to children to improve their knowledge of energy efficiency and how to keep warm at home.
November 26, 2025 at 4:04 PM
Our #FuelPovertyAwarenessDay has focused on children today. Throughout the year, we work with schools to ensure that we can deliver lessons to children to improve their knowledge of energy efficiency and how to keep warm at home.
Consumer Scotland Head of Energy Markets Barry Coughlan has welcomed measures to reduce energy bills in today's
UK Government Budget, but says more work is needed to ensure energy affordability support is improved in future.
Read more: bit.ly/4omNRTP
UK Government Budget, but says more work is needed to ensure energy affordability support is improved in future.
Read more: bit.ly/4omNRTP
November 26, 2025 at 4:07 PM
Consumer Scotland Head of Energy Markets Barry Coughlan has welcomed measures to reduce energy bills in today's
UK Government Budget, but says more work is needed to ensure energy affordability support is improved in future.
Read more: bit.ly/4omNRTP
UK Government Budget, but says more work is needed to ensure energy affordability support is improved in future.
Read more: bit.ly/4omNRTP
The UK Government REMA decision ruled out zonal pricing, but big reforms are still needed to the national electricity market to tackle rising bills.
Our Head of Energy Markets Barry Coughlan explores the challenges ahead in a new blog post.
Read more: bit.ly/4ogVKKD
Our Head of Energy Markets Barry Coughlan explores the challenges ahead in a new blog post.
Read more: bit.ly/4ogVKKD
November 25, 2025 at 9:32 AM
The UK Government REMA decision ruled out zonal pricing, but big reforms are still needed to the national electricity market to tackle rising bills.
Our Head of Energy Markets Barry Coughlan explores the challenges ahead in a new blog post.
Read more: bit.ly/4ogVKKD
Our Head of Energy Markets Barry Coughlan explores the challenges ahead in a new blog post.
Read more: bit.ly/4ogVKKD
Island communities are facing multiple postal service challenges that affect daily life, business and wellbeing.
Our Head of Post reflects on speaking to island communities who are seeking equitable solutions in a new blog post.
Read more: bit.ly/3Kjncti
Our Head of Post reflects on speaking to island communities who are seeking equitable solutions in a new blog post.
Read more: bit.ly/3Kjncti
November 24, 2025 at 10:14 AM
Island communities are facing multiple postal service challenges that affect daily life, business and wellbeing.
Our Head of Post reflects on speaking to island communities who are seeking equitable solutions in a new blog post.
Read more: bit.ly/3Kjncti
Our Head of Post reflects on speaking to island communities who are seeking equitable solutions in a new blog post.
Read more: bit.ly/3Kjncti
Coverage of our recommendations on the non-surgical cosmetic industry by BBC Scotland at the weekend: www.bbc.co.uk/news/article...
November 24, 2025 at 9:06 AM
Coverage of our recommendations on the non-surgical cosmetic industry by BBC Scotland at the weekend: www.bbc.co.uk/news/article...
We have recommended electric vehicle ownership be included in the 2031 census to support Scotland’s net zero transition.
Better data will allow the design of strategies to encourage EV uptake and ensure consumers have access to essential charging infrastructure.
Read more: bit.ly/4o93hLp
Better data will allow the design of strategies to encourage EV uptake and ensure consumers have access to essential charging infrastructure.
Read more: bit.ly/4o93hLp
November 23, 2025 at 12:49 PM
We have recommended electric vehicle ownership be included in the 2031 census to support Scotland’s net zero transition.
Better data will allow the design of strategies to encourage EV uptake and ensure consumers have access to essential charging infrastructure.
Read more: bit.ly/4o93hLp
Better data will allow the design of strategies to encourage EV uptake and ensure consumers have access to essential charging infrastructure.
Read more: bit.ly/4o93hLp
Consumer Scotland is recommending greater protections for consumers engaging in the fast-growing non-surgical cosmetic industry.
Read more: bit.ly/49AbEfB
Read more: bit.ly/49AbEfB
November 23, 2025 at 9:41 AM
Consumer Scotland is recommending greater protections for consumers engaging in the fast-growing non-surgical cosmetic industry.
Read more: bit.ly/49AbEfB
Read more: bit.ly/49AbEfB
Our Head of Energy Barry Coughlan was interviewed on BBC Radio Scotland's Lunchtime Live today on rising energy prices and the vital importance of targeted affordability support for consumers.
You can hear him from 00:36:02 at this link: bit.ly/4puDvCF
You can hear him from 00:36:02 at this link: bit.ly/4puDvCF
Lunchtime Live - 21/11/2025 - BBC Sounds
News updates from Scotland and beyond, plus all your lunchtime sport, travel and weather.
bit.ly
November 21, 2025 at 3:06 PM
Our Head of Energy Barry Coughlan was interviewed on BBC Radio Scotland's Lunchtime Live today on rising energy prices and the vital importance of targeted affordability support for consumers.
You can hear him from 00:36:02 at this link: bit.ly/4puDvCF
You can hear him from 00:36:02 at this link: bit.ly/4puDvCF
Consumer Scotland has commented on the latest energy price cap announcement from Ofgem which will see a 0.2% rise in gas and electricity prices from January.
We are recommending more targeted energy support for consumers who need it the most.
Read more: bit.ly/48rGNk7
We are recommending more targeted energy support for consumers who need it the most.
Read more: bit.ly/48rGNk7
November 21, 2025 at 8:55 AM
Consumer Scotland has commented on the latest energy price cap announcement from Ofgem which will see a 0.2% rise in gas and electricity prices from January.
We are recommending more targeted energy support for consumers who need it the most.
Read more: bit.ly/48rGNk7
We are recommending more targeted energy support for consumers who need it the most.
Read more: bit.ly/48rGNk7
Our Water Policy Officer Shona Hamilton outlines the key lessons learned from our work with consumers on empowering people to commit to small, simple water-saving habits and play their part in tackling climate change.
Read more: bit.ly/48sdzAL
Read more: bit.ly/48sdzAL
November 19, 2025 at 10:58 AM
Our Water Policy Officer Shona Hamilton outlines the key lessons learned from our work with consumers on empowering people to commit to small, simple water-saving habits and play their part in tackling climate change.
Read more: bit.ly/48sdzAL
Read more: bit.ly/48sdzAL
Our Head of Energy Transition Alistair Hill highlighted the importance of engaging, empowering and informing consumers about how to decarbonise their home heating.
Watch him give evidence to @parliament.scot LGHP Committee on the Scottish Government's Draft Climate Change Plan ⬇️
Watch him give evidence to @parliament.scot LGHP Committee on the Scottish Government's Draft Climate Change Plan ⬇️
November 19, 2025 at 9:51 AM
Our Head of Energy Transition Alistair Hill highlighted the importance of engaging, empowering and informing consumers about how to decarbonise their home heating.
Watch him give evidence to @parliament.scot LGHP Committee on the Scottish Government's Draft Climate Change Plan ⬇️
Watch him give evidence to @parliament.scot LGHP Committee on the Scottish Government's Draft Climate Change Plan ⬇️
Reposted by Consumer Scotland
The @youngscot.bsky.social "Our Truth About Youth" survey is now open to everyone aged 11 to 25.
Consumer Scotland is supporting this important work. The views of young people will inform our statutory role of improving outcomes for consumers today and in the future.
Find out more below ⬇️
Consumer Scotland is supporting this important work. The views of young people will inform our statutory role of improving outcomes for consumers today and in the future.
Find out more below ⬇️
📣 Our Truth About Youth survey is open giving 11 to 25s the chance to share what life in Scotland really looks like today.
The results will help shape services that reflect young people’s experiences.
🎮 Entries = prize draw to win a Nintendo Switch 2!
👉 https://surveys.young.scot/s/D34EYY/
The results will help shape services that reflect young people’s experiences.
🎮 Entries = prize draw to win a Nintendo Switch 2!
👉 https://surveys.young.scot/s/D34EYY/
November 18, 2025 at 12:57 PM
The @youngscot.bsky.social "Our Truth About Youth" survey is now open to everyone aged 11 to 25.
Consumer Scotland is supporting this important work. The views of young people will inform our statutory role of improving outcomes for consumers today and in the future.
Find out more below ⬇️
Consumer Scotland is supporting this important work. The views of young people will inform our statutory role of improving outcomes for consumers today and in the future.
Find out more below ⬇️
Consumer Scotland has issued a statement after the Scottish Government announced it will not introduce a Heat in Buildings Bill in the current session of the Scottish Parliament.
Read more: bit.ly/48jD489
Read more: bit.ly/48jD489
November 18, 2025 at 6:17 PM
Consumer Scotland has issued a statement after the Scottish Government announced it will not introduce a Heat in Buildings Bill in the current session of the Scottish Parliament.
Read more: bit.ly/48jD489
Read more: bit.ly/48jD489
The @youngscot.bsky.social "Our Truth About Youth" survey is now open to everyone aged 11 to 25.
Consumer Scotland is supporting this important work. The views of young people will inform our statutory role of improving outcomes for consumers today and in the future.
Find out more below ⬇️
Consumer Scotland is supporting this important work. The views of young people will inform our statutory role of improving outcomes for consumers today and in the future.
Find out more below ⬇️
📣 Our Truth About Youth survey is open giving 11 to 25s the chance to share what life in Scotland really looks like today.
The results will help shape services that reflect young people’s experiences.
🎮 Entries = prize draw to win a Nintendo Switch 2!
👉 https://surveys.young.scot/s/D34EYY/
The results will help shape services that reflect young people’s experiences.
🎮 Entries = prize draw to win a Nintendo Switch 2!
👉 https://surveys.young.scot/s/D34EYY/
November 18, 2025 at 12:57 PM
The @youngscot.bsky.social "Our Truth About Youth" survey is now open to everyone aged 11 to 25.
Consumer Scotland is supporting this important work. The views of young people will inform our statutory role of improving outcomes for consumers today and in the future.
Find out more below ⬇️
Consumer Scotland is supporting this important work. The views of young people will inform our statutory role of improving outcomes for consumers today and in the future.
Find out more below ⬇️
Reposted by Consumer Scotland
🤖 Our new report, #CreatingChange, shows that while 3 in 4 small creative businesses saw the potential benefits of AI, almost a third are concerned that it could lead to the abuse of their intellectual property rights.
Read the full report 👇
🔗 www.fsb.org.uk/resources/po...
Read the full report 👇
🔗 www.fsb.org.uk/resources/po...
November 13, 2025 at 2:22 PM
🤖 Our new report, #CreatingChange, shows that while 3 in 4 small creative businesses saw the potential benefits of AI, almost a third are concerned that it could lead to the abuse of their intellectual property rights.
Read the full report 👇
🔗 www.fsb.org.uk/resources/po...
Read the full report 👇
🔗 www.fsb.org.uk/resources/po...
Reposted by Consumer Scotland
"With energy debt at an eye-watering £4.4 billion, the level of relief outlined is but a flicker in the dark."
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Ofgem’s plans on energy debt don’t go nearly far enough - TFN
David Hilferty on the inevitable winter fuel crisis
tfn.scot
November 10, 2025 at 12:39 PM
"With energy debt at an eye-watering £4.4 billion, the level of relief outlined is but a flicker in the dark."
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Consumer Scotland has responded to the publication by the Scottish Government of its Draft Climate Change Plan 2026–2040.
We want to ensure consumers are central to all decision-making in the ongoing drive to meet carbon reduction targets.
Read more: bit.ly/47N5PJ3
We want to ensure consumers are central to all decision-making in the ongoing drive to meet carbon reduction targets.
Read more: bit.ly/47N5PJ3
November 6, 2025 at 5:28 PM
Consumer Scotland has responded to the publication by the Scottish Government of its Draft Climate Change Plan 2026–2040.
We want to ensure consumers are central to all decision-making in the ongoing drive to meet carbon reduction targets.
Read more: bit.ly/47N5PJ3
We want to ensure consumers are central to all decision-making in the ongoing drive to meet carbon reduction targets.
Read more: bit.ly/47N5PJ3
Our Director of Policy and Advocacy Douglas White was interviewed on BBC's Lunchtime Live programme today on the issue of postal affordability and the price of stamps.
You can hear him from 01:23:24 on the following link bit.ly/494wMu3
You can hear him from 01:23:24 on the following link bit.ly/494wMu3
Lunchtime Live - 05/11/2025 - BBC Sounds
News updates from Scotland and beyond, plus all your lunchtime sport, travel and weather.
bit.ly
November 5, 2025 at 3:00 PM
Our Director of Policy and Advocacy Douglas White was interviewed on BBC's Lunchtime Live programme today on the issue of postal affordability and the price of stamps.
You can hear him from 01:23:24 on the following link bit.ly/494wMu3
You can hear him from 01:23:24 on the following link bit.ly/494wMu3
Today we have published our Annual Report and Accounts for 2024-2025 which set out Consumer Scotland’s achievements during our third year of operation.
Read more here: bit.ly/4omRfPo
Read more here: bit.ly/4omRfPo
November 5, 2025 at 11:01 AM
Today we have published our Annual Report and Accounts for 2024-2025 which set out Consumer Scotland’s achievements during our third year of operation.
Read more here: bit.ly/4omRfPo
Read more here: bit.ly/4omRfPo
Regulator Ofcom has published a call for input on pricing and affordability of postal services including a targeted discount scheme for vulnerable customers and the future of the current cap on increases for Second Class stamps.
Read more: bit.ly/3LkFzOJ
Read more: bit.ly/3LkFzOJ
November 4, 2025 at 6:10 PM
Regulator Ofcom has published a call for input on pricing and affordability of postal services including a targeted discount scheme for vulnerable customers and the future of the current cap on increases for Second Class stamps.
Read more: bit.ly/3LkFzOJ
Read more: bit.ly/3LkFzOJ
The Office for Product Safety and Standards recalled 84 unsafe products last month including Mitchum 48-hour 100ml roll-on antiperspirant and deodorant.
For a full list of recalled products visit the recall of goods database at: bit.ly/4ojCSeG
For a full list of recalled products visit the recall of goods database at: bit.ly/4ojCSeG
Product Safety Alerts, Reports and Recalls
Find product safety alerts, unsafe products and recalls
bit.ly
November 3, 2025 at 3:39 PM
The Office for Product Safety and Standards recalled 84 unsafe products last month including Mitchum 48-hour 100ml roll-on antiperspirant and deodorant.
For a full list of recalled products visit the recall of goods database at: bit.ly/4ojCSeG
For a full list of recalled products visit the recall of goods database at: bit.ly/4ojCSeG
Consumer Scotland has called for a review of mobile contract price rises after O2 announced higher than expected increases for consumers who are mid contract.
Read more: bit.ly/4nDvD09
Read more: bit.ly/4nDvD09
October 31, 2025 at 5:37 PM
Consumer Scotland has called for a review of mobile contract price rises after O2 announced higher than expected increases for consumers who are mid contract.
Read more: bit.ly/4nDvD09
Read more: bit.ly/4nDvD09
Consumer Scotland has welcomed the next steps announced by @ofgem.gov.uk towards the introduction of a debt relief scheme to tackle mounting energy debt and arrears in the GB domestic market which now exceeds £4.4 billion.
Read more: bit.ly/43L33mh
Read more: bit.ly/43L33mh
October 30, 2025 at 4:13 PM
Consumer Scotland has welcomed the next steps announced by @ofgem.gov.uk towards the introduction of a debt relief scheme to tackle mounting energy debt and arrears in the GB domestic market which now exceeds £4.4 billion.
Read more: bit.ly/43L33mh
Read more: bit.ly/43L33mh
Consumer Scotland has launched an investigation into consumer protections in the used car market.
The review will identify the most harmful issues and make recommendations to strengthen fairness, transparency and confidence in the sector.
Read more: bit.ly/4ocdO9q
The review will identify the most harmful issues and make recommendations to strengthen fairness, transparency and confidence in the sector.
Read more: bit.ly/4ocdO9q
October 28, 2025 at 10:00 AM
Consumer Scotland has launched an investigation into consumer protections in the used car market.
The review will identify the most harmful issues and make recommendations to strengthen fairness, transparency and confidence in the sector.
Read more: bit.ly/4ocdO9q
The review will identify the most harmful issues and make recommendations to strengthen fairness, transparency and confidence in the sector.
Read more: bit.ly/4ocdO9q