I'm demanding:

✅ Confirmation my return was received
✅ My full refund ASAP
✅ Reimbursement for courier costs
✅ An actual explanation

How hard is basic customer service? #CustomerExperience #RefundMyMoney #UberFail #BestBuyFail

This isn't just bad service—it's punishing people without transportation. We're forced to pay EXTRA to fix YOUR mistakes, then ignored. @Uber @BestBuy do better. #DisabilityRights #TransportationEquity #CorporateAccountability

It's been DAYS. No confirmation the package was received. No refund processing update. NOTHING. Radio silence from both companies. Where's my $143? Where's my product? Where's basic communication? #WhereIsMyRefund #AccountabilityMatters

So I paid $10 OUT OF POCKET for an @Uber courier to return the $133 item to @BestBuy. Sent the driver the barcode screenshot from the app. Did everything right. #UberCourier

I don't have a car. Limited funds. Asked @Uber support on Twitter: "Can I use your courier service to return this?" Their response? "There's nothing we can do." Just... dismissed. #Accessibility #CustomerService

Ordered a Lenovo Idea Tab on Nov 14th through Uber Eats/Best Buy. Got the WRONG product entirely. Okay, mistakes happen. But what came next? Absolute chaos. #ConsumerRights #RetailFail