ACI World
@aciworld.bsky.social
ACI World, part of the ACI federation, contributes to the safety, security, & sustainability of global aviation industry by advancing the collective interests of airports & the communities they serve & promoting excellence in airport management operations.
A strong start to the day as world & regional perspectives come together to explore the future of airport innovation in Busan. Our DG, Justin Erbacci highlights a guiding mindset for the industry:“ Innovation starts w/ asking, How can we do this better? Improvement is not a tool — it is a mindset.”
November 26, 2025 at 2:55 AM
A strong start to the day as world & regional perspectives come together to explore the future of airport innovation in Busan. Our DG, Justin Erbacci highlights a guiding mindset for the industry:“ Innovation starts w/ asking, How can we do this better? Improvement is not a tool — it is a mindset.”
Against a backdrop of accelerating airport transformation, growing capacity pressures, and security challenges, global airport leaders are gathering in Busan for Airports Innovate—the global event for cutting-edge technologies and forward-thinking operational strategies. https://lnkd.in/eFW6EuQ6
November 25, 2025 at 12:32 PM
Against a backdrop of accelerating airport transformation, growing capacity pressures, and security challenges, global airport leaders are gathering in Busan for Airports Innovate—the global event for cutting-edge technologies and forward-thinking operational strategies. https://lnkd.in/eFW6EuQ6
ACI World’s Jean-Sébastien Pard, Senior Manager, Facilitation, Passenger Services & Operations, joined the 20th ICAO TRIP Symposium & Exhibition in Montréal. He spoke during the session “Border 2030 – Automation & the Future of Travel,” highlighting how technology is shaping passenger facilitation.
November 11, 2025 at 7:34 PM
ACI World’s Jean-Sébastien Pard, Senior Manager, Facilitation, Passenger Services & Operations, joined the 20th ICAO TRIP Symposium & Exhibition in Montréal. He spoke during the session “Border 2030 – Automation & the Future of Travel,” highlighting how technology is shaping passenger facilitation.
📍From Toronto to Lima, the journey continues. We officially pass the baton to Lima, Peru, host of the ACI Latin America and the Caribbean (ACI-LAC)/World General Assembly, Conference and Exhibition (WAGA). Media release: https://bit.ly/47CDs0i
We’re already looking forward to what’s next.
We’re already looking forward to what’s next.
October 28, 2025 at 9:13 PM
📍From Toronto to Lima, the journey continues. We officially pass the baton to Lima, Peru, host of the ACI Latin America and the Caribbean (ACI-LAC)/World General Assembly, Conference and Exhibition (WAGA). Media release: https://bit.ly/47CDs0i
We’re already looking forward to what’s next.
We’re already looking forward to what’s next.
The 2025 ACI-NA & ACI World Annual General Assembly closed with a powerful keynote by @davidfrum.bsky.social, Political Analyst, Writer at The Atlantic and New York Times Bestselling Author, who challenged us to think deeply about global change, resilience, and leadership.
#ACIWorld #airports25
#ACIWorld #airports25
October 28, 2025 at 9:07 PM
The 2025 ACI-NA & ACI World Annual General Assembly closed with a powerful keynote by @davidfrum.bsky.social, Political Analyst, Writer at The Atlantic and New York Times Bestselling Author, who challenged us to think deeply about global change, resilience, and leadership.
#ACIWorld #airports25
#ACIWorld #airports25
🎙️First time in WAGA history: panel on airport communications as content creators.
Mohammad Taher, The Airport Guy, joined leaders from Ontario Int’l Airport and Toronto Pearson to explore how creative content can inspire, recruit, and connect airport communities.
#Airports25 #ACIWorld
Mohammad Taher, The Airport Guy, joined leaders from Ontario Int’l Airport and Toronto Pearson to explore how creative content can inspire, recruit, and connect airport communities.
#Airports25 #ACIWorld
October 28, 2025 at 3:37 PM
🎙️First time in WAGA history: panel on airport communications as content creators.
Mohammad Taher, The Airport Guy, joined leaders from Ontario Int’l Airport and Toronto Pearson to explore how creative content can inspire, recruit, and connect airport communities.
#Airports25 #ACIWorld
Mohammad Taher, The Airport Guy, joined leaders from Ontario Int’l Airport and Toronto Pearson to explore how creative content can inspire, recruit, and connect airport communities.
#Airports25 #ACIWorld
🔴 Cybersecurity isn’t just defense anymore.
At the ACI-NA & ACI World Annual General Assembly, airport leaders explored how the industry is shifting to an offensive posture — tackling AI, legal frameworks, and governance to stay ahead of evolving threats.
#ACIWorld #Airports25
At the ACI-NA & ACI World Annual General Assembly, airport leaders explored how the industry is shifting to an offensive posture — tackling AI, legal frameworks, and governance to stay ahead of evolving threats.
#ACIWorld #Airports25
October 28, 2025 at 2:09 PM
🔴 Cybersecurity isn’t just defense anymore.
At the ACI-NA & ACI World Annual General Assembly, airport leaders explored how the industry is shifting to an offensive posture — tackling AI, legal frameworks, and governance to stay ahead of evolving threats.
#ACIWorld #Airports25
At the ACI-NA & ACI World Annual General Assembly, airport leaders explored how the industry is shifting to an offensive posture — tackling AI, legal frameworks, and governance to stay ahead of evolving threats.
#ACIWorld #Airports25
🛫 Experts discussed how airport public–private partnerships have shifted from early privatizations to more targeted, strategic investments around the globe. The session also featured the new ACI World and ACI-LAC Airport Development Concessions Agreements publication: https://bit.ly/3WnJeO7
October 27, 2025 at 11:35 PM
🛫 Experts discussed how airport public–private partnerships have shifted from early privatizations to more targeted, strategic investments around the globe. The session also featured the new ACI World and ACI-LAC Airport Development Concessions Agreements publication: https://bit.ly/3WnJeO7
To set the stage for our Shaping the Future of Air Travel: A Global Airport Perspective panel, Justin Erbacci provides a snapshot of the global state of the airport industry. Included is the launch of the quarterly Airport Industry Report, an resource to support the industry. https://bit.ly/3WnJeO7
October 27, 2025 at 9:44 PM
To set the stage for our Shaping the Future of Air Travel: A Global Airport Perspective panel, Justin Erbacci provides a snapshot of the global state of the airport industry. Included is the launch of the quarterly Airport Industry Report, an resource to support the industry. https://bit.ly/3WnJeO7
Journalist David Common (CBC News) and a panel of experts talked Rankings, surveys, polls, and lists – how do media outlets determine which methodologies are credible, what data is meaningful, and what’s merely for show?
#ACIWorld
@globalnews.ca.web.brid.gy
#ACIWorld
@globalnews.ca.web.brid.gy
October 27, 2025 at 6:49 PM
Journalist David Common (CBC News) and a panel of experts talked Rankings, surveys, polls, and lists – how do media outlets determine which methodologies are credible, what data is meaningful, and what’s merely for show?
#ACIWorld
@globalnews.ca.web.brid.gy
#ACIWorld
@globalnews.ca.web.brid.gy
Young professionals connected with Toronto Pearson leaders this morning at the ACI Annual General Assembly. A great hour of cross-functional networking, shared career insights, and real talk on what it takes to grow in aviation.
#ACIWorld #airports25
#ACIWorld #airports25
October 27, 2025 at 6:30 PM
Young professionals connected with Toronto Pearson leaders this morning at the ACI Annual General Assembly. A great hour of cross-functional networking, shared career insights, and real talk on what it takes to grow in aviation.
#ACIWorld #airports25
#ACIWorld #airports25
☕ This morning at ACI Assembly2025: a candid panel with women airport CEOs from 5 regions.
They shared what it means to lead through political pressure, economic shifts, and still show up visibly in rooms where few women lead.
#ACIWorld #airports25
They shared what it means to lead through political pressure, economic shifts, and still show up visibly in rooms where few women lead.
#ACIWorld #airports25
October 27, 2025 at 2:05 PM
☕ This morning at ACI Assembly2025: a candid panel with women airport CEOs from 5 regions.
They shared what it means to lead through political pressure, economic shifts, and still show up visibly in rooms where few women lead.
#ACIWorld #airports25
They shared what it means to lead through political pressure, economic shifts, and still show up visibly in rooms where few women lead.
#ACIWorld #airports25
🔴 Our DG Justin Erbacci said: “Air travel is surging—on track for 9.8 billion journeys this year and projected to reach 18.9 billion by 2047. The 2025 Annual General Assembly, Conference & Exhibition will generate ideas & solutions that can become measurable outcomes for travellers & communities.”
October 26, 2025 at 10:19 PM
🔴 Our DG Justin Erbacci said: “Air travel is surging—on track for 9.8 billion journeys this year and projected to reach 18.9 billion by 2047. The 2025 Annual General Assembly, Conference & Exhibition will generate ideas & solutions that can become measurable outcomes for travellers & communities.”
🔴 The 2025 ACI-NA & ACI World Annual General Assembly, Conference and Exhibition officially opens in Toronto.
Media release: https://t.co/0coUyybCp0
We’re bringing together airport leaders from across the world to connect, collaborate, and spark new ideas for the future of air travel.
#ACIWorld
Media release: https://t.co/0coUyybCp0
We’re bringing together airport leaders from across the world to connect, collaborate, and spark new ideas for the future of air travel.
#ACIWorld
October 26, 2025 at 10:15 PM
🔴 The 2025 ACI-NA & ACI World Annual General Assembly, Conference and Exhibition officially opens in Toronto.
Media release: https://t.co/0coUyybCp0
We’re bringing together airport leaders from across the world to connect, collaborate, and spark new ideas for the future of air travel.
#ACIWorld
Media release: https://t.co/0coUyybCp0
We’re bringing together airport leaders from across the world to connect, collaborate, and spark new ideas for the future of air travel.
#ACIWorld
🏆 Today we proudly recognize selected airports for their outstanding support in the peer-reviewed APEX program. Congratulations to all the airports for their leadership in creating safer, more secure, and sustainable airports worldwide. Learn more:
#ACIWorld #airports25
#ACIWorld #airports25
October 26, 2025 at 6:09 PM
🏆 Today we proudly recognize selected airports for their outstanding support in the peer-reviewed APEX program. Congratulations to all the airports for their leadership in creating safer, more secure, and sustainable airports worldwide. Learn more:
#ACIWorld #airports25
#ACIWorld #airports25
🌍ACI World convened its 35th Annual General Assembly, bringing together members from across the globe to review progress, approve key governance actions, and set the strategic direction for the year ahead.
#ACIWorld #airports25
#ACIWorld #airports25
October 26, 2025 at 6:05 PM
🌍ACI World convened its 35th Annual General Assembly, bringing together members from across the globe to review progress, approve key governance actions, and set the strategic direction for the year ahead.
#ACIWorld #airports25
#ACIWorld #airports25
The ACI World Governing Board came together to align on global strategy & shared priorities.
Discussion topics included:
• ACI World's key achievements & future plan
• Advocacy priorities
• #ICAOA42
• Sustainability collaboration w/ Haldane Dodd, @enviroaero.bsky.social
• ACI Regional Updates
Discussion topics included:
• ACI World's key achievements & future plan
• Advocacy priorities
• #ICAOA42
• Sustainability collaboration w/ Haldane Dodd, @enviroaero.bsky.social
• ACI Regional Updates
October 25, 2025 at 7:25 PM
The ACI World Governing Board came together to align on global strategy & shared priorities.
Discussion topics included:
• ACI World's key achievements & future plan
• Advocacy priorities
• #ICAOA42
• Sustainability collaboration w/ Haldane Dodd, @enviroaero.bsky.social
• ACI Regional Updates
Discussion topics included:
• ACI World's key achievements & future plan
• Advocacy priorities
• #ICAOA42
• Sustainability collaboration w/ Haldane Dodd, @enviroaero.bsky.social
• ACI Regional Updates
🔴 Today in Toronto, the ACI World Governing Board brought together airport CEOs for a high-level dialogue on advancing collaboration, leadership, and sustainable growth in the global airport sector.
#ACIWorld
#ACIWorld
October 25, 2025 at 3:25 PM
🔴 Today in Toronto, the ACI World Governing Board brought together airport CEOs for a high-level dialogue on advancing collaboration, leadership, and sustainable growth in the global airport sector.
#ACIWorld
#ACIWorld
🛫 Does airport size affect passenger satisfaction?
The latest ACI World ASQ Barometer Update offers a snapshot of how customer experience scores have shifted across global airports.
📊 Based on feedback from 371 airports, see the full update here: https://bit.ly/49yddHC
The latest ACI World ASQ Barometer Update offers a snapshot of how customer experience scores have shifted across global airports.
📊 Based on feedback from 371 airports, see the full update here: https://bit.ly/49yddHC
October 15, 2025 at 8:27 PM
🛫 Does airport size affect passenger satisfaction?
The latest ACI World ASQ Barometer Update offers a snapshot of how customer experience scores have shifted across global airports.
📊 Based on feedback from 371 airports, see the full update here: https://bit.ly/49yddHC
The latest ACI World ASQ Barometer Update offers a snapshot of how customer experience scores have shifted across global airports.
📊 Based on feedback from 371 airports, see the full update here: https://bit.ly/49yddHC
Latest ASQ scores reveal where passenger satisfaction varies most during the airport journey.
Q3 2025 (out of 5):
• Check-in: 4.47
• Security: 4.40
• Shopping/dining: 3.88
• Gate areas: 4.15
🔗 https://bit.ly/49yddHC
Q3 2025 (out of 5):
• Check-in: 4.47
• Security: 4.40
• Shopping/dining: 3.88
• Gate areas: 4.15
🔗 https://bit.ly/49yddHC
October 15, 2025 at 7:23 PM
Latest ASQ scores reveal where passenger satisfaction varies most during the airport journey.
Q3 2025 (out of 5):
• Check-in: 4.47
• Security: 4.40
• Shopping/dining: 3.88
• Gate areas: 4.15
🔗 https://bit.ly/49yddHC
Q3 2025 (out of 5):
• Check-in: 4.47
• Security: 4.40
• Shopping/dining: 3.88
• Gate areas: 4.15
🔗 https://bit.ly/49yddHC
🌍 Passenger satisfaction varies by region.
Q3 2025 ASQ scores (out of 5):
⬆️ Middle East: 4.67
⬆️ Asia-Pacific: 4.79
⬆️ LAC:4.24
⬆️ Africa: 3.90
⬇️ North America: 4.18
⬇️ Europe: 4.10
📊 Global airport benchmark from 371 airports
https://bit.ly/49yddHC
Q3 2025 ASQ scores (out of 5):
⬆️ Middle East: 4.67
⬆️ Asia-Pacific: 4.79
⬆️ LAC:4.24
⬆️ Africa: 3.90
⬇️ North America: 4.18
⬇️ Europe: 4.10
📊 Global airport benchmark from 371 airports
https://bit.ly/49yddHC
October 15, 2025 at 6:40 PM
🌍 Passenger satisfaction varies by region.
Q3 2025 ASQ scores (out of 5):
⬆️ Middle East: 4.67
⬆️ Asia-Pacific: 4.79
⬆️ LAC:4.24
⬆️ Africa: 3.90
⬇️ North America: 4.18
⬇️ Europe: 4.10
📊 Global airport benchmark from 371 airports
https://bit.ly/49yddHC
Q3 2025 ASQ scores (out of 5):
⬆️ Middle East: 4.67
⬆️ Asia-Pacific: 4.79
⬆️ LAC:4.24
⬆️ Africa: 3.90
⬇️ North America: 4.18
⬇️ Europe: 4.10
📊 Global airport benchmark from 371 airports
https://bit.ly/49yddHC
🔍 How satisfied are airport passengers worldwide?
In Q3 2025, global overall satisfaction remained stable at 4.34, while overall experience slightly dipped to 4.22.
✈️ Data from 371 airports via ACI World’s ASQ Barometer
📊 https://bit.ly/49yddHC
In Q3 2025, global overall satisfaction remained stable at 4.34, while overall experience slightly dipped to 4.22.
✈️ Data from 371 airports via ACI World’s ASQ Barometer
📊 https://bit.ly/49yddHC
October 15, 2025 at 5:45 PM
🔍 How satisfied are airport passengers worldwide?
In Q3 2025, global overall satisfaction remained stable at 4.34, while overall experience slightly dipped to 4.22.
✈️ Data from 371 airports via ACI World’s ASQ Barometer
📊 https://bit.ly/49yddHC
In Q3 2025, global overall satisfaction remained stable at 4.34, while overall experience slightly dipped to 4.22.
✈️ Data from 371 airports via ACI World’s ASQ Barometer
📊 https://bit.ly/49yddHC
📊 77% of airport professionals say: in-person training matters.
In this quick 4-minute read, Veronique Lescaut from ACI World Global Training explains why, and how it complements online learning to build a stronger, more resilient aviation workforce.
👉 Read more: https://bit.ly/4nGGM0W
In this quick 4-minute read, Veronique Lescaut from ACI World Global Training explains why, and how it complements online learning to build a stronger, more resilient aviation workforce.
👉 Read more: https://bit.ly/4nGGM0W
October 8, 2025 at 9:13 PM
📊 77% of airport professionals say: in-person training matters.
In this quick 4-minute read, Veronique Lescaut from ACI World Global Training explains why, and how it complements online learning to build a stronger, more resilient aviation workforce.
👉 Read more: https://bit.ly/4nGGM0W
In this quick 4-minute read, Veronique Lescaut from ACI World Global Training explains why, and how it complements online learning to build a stronger, more resilient aviation workforce.
👉 Read more: https://bit.ly/4nGGM0W
🔴 Today at #ACILAC2025 in Trinidad & Tobago, our DG Justin Erbacci joined a panel on the legal and operational landscape of aerodrome certification.
The session highlighted the importance of certification for aviation safety, and how ACI supports implementation of global standards across regions.
The session highlighted the importance of certification for aviation safety, and how ACI supports implementation of global standards across regions.
October 6, 2025 at 6:58 PM
🔴 Today at #ACILAC2025 in Trinidad & Tobago, our DG Justin Erbacci joined a panel on the legal and operational landscape of aerodrome certification.
The session highlighted the importance of certification for aviation safety, and how ACI supports implementation of global standards across regions.
The session highlighted the importance of certification for aviation safety, and how ACI supports implementation of global standards across regions.
ACI achieves advancements for airports at #ICAOA42, positioning airports for capacity growth & rising demand. Key Assembly outcomes pave the way for greater connectivity, improved passenger experience, coordinated aviation security, accelerated airport decarbonization & more. https://bit.ly/478XjF2
October 3, 2025 at 8:20 PM
ACI achieves advancements for airports at #ICAOA42, positioning airports for capacity growth & rising demand. Key Assembly outcomes pave the way for greater connectivity, improved passenger experience, coordinated aviation security, accelerated airport decarbonization & more. https://bit.ly/478XjF2