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ACI World @aciworld.bsky.social · 4d

🛫 Does airport size affect passenger satisfaction?

The latest ACI World ASQ Barometer Update offers a snapshot of how customer experience scores have shifted across global airports.

📊 Based on feedback from 371 airports, see the full update here: https://bit.ly/49yddHC

ACI World @aciworld.bsky.social · 4d

Latest ASQ scores reveal where passenger satisfaction varies most during the airport journey.

Q3 2025 (out of 5):
• Check-in: 4.47
• Security: 4.40
• Shopping/dining: 3.88
• Gate areas: 4.15

🔗 https://bit.ly/49yddHC

ACI World @aciworld.bsky.social · 4d

🌍 Passenger satisfaction varies by region.

Q3 2025 ASQ scores (out of 5):
⬆️ Middle East: 4.67
⬆️ Asia-Pacific: 4.79
⬆️ LAC:4.24
⬆️ Africa: 3.90
⬇️ North America: 4.18
⬇️ Europe: 4.10

📊 Global airport benchmark from 371 airports
https://bit.ly/49yddHC

ACI World @aciworld.bsky.social · 4d

🔍 How satisfied are airport passengers worldwide?

In Q3 2025, global overall satisfaction remained stable at 4.34, while overall experience slightly dipped to 4.22.

✈️ Data from 371 airports via ACI World’s ASQ Barometer
📊 https://bit.ly/49yddHC

ACI World @aciworld.bsky.social · 11d

📊 77% of airport professionals say: in-person training matters.

In this quick 4-minute read, Veronique Lescaut from ACI World Global Training explains why, and how it complements online learning to build a stronger, more resilient aviation workforce.

👉 Read more: https://bit.ly/4nGGM0W

ACI World @aciworld.bsky.social · 13d

🔴 Today at #ACILAC2025 in Trinidad & Tobago, our DG Justin Erbacci joined a panel on the legal and operational landscape of aerodrome certification.

The session highlighted the importance of certification for aviation safety, and how ACI supports implementation of global standards across regions.

ACI World @aciworld.bsky.social · 16d

ACI achieves advancements for airports at #ICAOA42, positioning airports for capacity growth & rising demand. Key Assembly outcomes pave the way for greater connectivity, improved passenger experience, coordinated aviation security, accelerated airport decarbonization & more. https://bit.ly/478XjF2

ACI World @aciworld.bsky.social · 18d

On the margins of #ICAOA42, the ACI World team welcomed ICAO Regional Directors & Secretary General Juan Carlos Salazar for a working lunch at our offices.

This was an opportunity to present ACI World, the ACI structure and to discuss areas of cooperation.

#EmpowerAviation

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ACI World @aciworld.bsky.social · 19d

We welcomed aviation leaders to the ACI Reception, held under the theme Transform Airports, Empower Aviation, Connect the World. The gathering began w/ remarks from our DG, Justin Erbacci, & Chair, Candace McGraw, joined by Juan Carlos Salazar, ICAO Secretary General, & Jennifer Juul, SSP. #ICAOA42

Reposted by ACI World

we are aviation @enviroaero.bsky.social · 19d

In case you missed it...

Last week, the Emerging Leaders in Sustainable Aviation (ELSA) network was launched at the @icao.int Innovation Fair, surrounded by industry peers and supporters.

Watch some of the highlights from the launch below.

Want to join ELSA? Go to: www.elsa-network.org

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ACI World @aciworld.bsky.social · 19d

🚨 Who’s leading the skies?

ACI World has released the Annual World Airport Traffic Report 2025, covering data from 2,800+ airports in 185+ countries.

The report ranks global leaders in passenger, cargo, and aircraft traffic for 2024 and early 2025.

Access now: https://bit.ly/488dyDj

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ACI World @aciworld.bsky.social · 19d

🔴 Global air travel is projected to reach 9.8 BILLION passengers for 2025 according to ACI World’s newly released World Airport Traffic Report (WATR).

👉 Full release: https://bit.ly/4702hns
📑 Advisory Bulletin: https://bit.ly/46IpwkR

ACI World @aciworld.bsky.social · 20d

ACI World DG Justin Erbacci signed a Letter of Intent (LOI) w/ the Airports Authority of India, and the Ministry of Civil Aviation. The LOI establishes a framework for collaboration on training and capacity building. #EmpowerAviation #ICAOA42

Reposted by ACI World

we are aviation @enviroaero.bsky.social · 25d

The 42nd @icao.int Assembly is underway in #Montréal. 🇺🇳 🇨🇦

With strong industry support, #ICAO has already helped unite governments behind the common goal of net zero carbon emissions with key initiatives:

#ICAOAssembly #A42 #ICAO42

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ACI World @aciworld.bsky.social · 24d

The GAAST Leadership Team delivered their ICAO SkyTalk: The Future Aviation and Aerospace Workforce, highlighting global efforts to build a skilled, inclusive, and future-ready workforce.
#ICAOA42 #EmpowerAviation

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ACI World @aciworld.bsky.social · 24d

ACI defended airports’ interests at the ICAO Assembly on the important topics of slots & connectivity. Our proposals received support from many States across various regions. We hope to see this support reflected in the Assembly’s conclusions. https://bit.ly/4mZUVWd #ICAOA42 #EmpowerAviation

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Reposted by ACI World

we are aviation @enviroaero.bsky.social · 24d

The global aviation industry is aligned with the UN 2030 Agenda for Sustainable Development and analysis shows that the global air transport industry plays a role in supporting most of the Sustainable Development Goals (SDGs) – some examples ⬇️

#AviationBenefits

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ACI World @aciworld.bsky.social · 24d

Today, ACI World Director General Justin Erbacci held a courtesy meeting with H.E. Mr. Naif Ali Hamad Al Abri, President of the ICAO Assembly and the Civil Aviation Authority of Oman. #ICAOA42 #EmpowerAviation

ACI World @aciworld.bsky.social · 24d

ACI presented WP/325 on Seamless Travel at the ICAO Assembly.

We received strong support from 11 States and from IATA, reinforcing ACI’s leadership in advancing a more passenger-centric approach to international travel. #ICAOA42 #EmpowerAviation

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ACI World @aciworld.bsky.social · 24d

ACI hosted the “Airport Careers” roundtable at the UAE GCAA High-Level Youth Summit.

A group of young aviation professionals explored a series of global programs designed to promote aviation as a career path & support the development of the next generation of industry leaders. #ICAOA42

Reposted by ACI World

we are aviation @enviroaero.bsky.social · 27d

The Emerging Leaders in Sustainable Aviation (ELSA) is live! ELSA will serve as a platform for a global community of young professionals who want to shape the #future of #aviation and help the industry reach #netzero carbon emissions by 2050 and beyond.

➡️ Learn more:
www.elsa-network.org

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ACI World @aciworld.bsky.social · 26d

🔴 ACI World Director General Justin Erbacci is participating in the High-Level Dialogue on Aviation’s Essential Role in Advancing Sustainable Development in Landlocked Developing Countries (LLDCs), alongside ICAO leaders, States, and international partners. ACI at #ICAOA42: https://lnkd.in/eHPHTB-a

Reposted by ACI World

we are aviation @enviroaero.bsky.social · 26d

ATAG is joining the International Aviation Climate Ambition Coalition (#IACAC)

2050 is just 25 years away, and the next 5 years will be critical to set the right policy foundations for net zero aviation. @icao.int provides the building blocks, but national action is essential.

ataglink.org/3W53fIQ

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ACI World @aciworld.bsky.social · 26d

🔴 #ICAOA42 kicks off today in Montréal. ACI World is championing airport priorities (#EmpowerAviation), calling on regulators to advance safer operations, seamless travel, net-zero pathways, and stronger connectivity as air travel continues to soar.

Media release: https://lnkd.in/eA5y_6Hq

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ACI World @aciworld.bsky.social · 27d

#ICAOA42: ACI World’s Casey Ferriter & Sophia Olmos joined the ICAO Innovation Fair Generation 2050 panel, exploring how to energize, motivate & enable the next generation of aviation leaders.

🔗 Learn how ACI is representing the airport community: aci.aero/2025/08/15/a...

#EmpowerAviation #A42