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NelsonHall

@nhinsight.bsky.social

220 followers 160 following 51 posts

NelsonHall is synonymous worldwide with excellence in #BPS & #outsourcing advisory and research services #BPO #ITservices #automation #RPA #HRO #RPO #CXservices

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NelsonHall @nhinsight.bsky.social · 2d

New #NelsonHall blog post: 'Wipro Driving an AI-Powered Consulting-Led Approach' – research.nelson-hall.com/blogs-webcas...

#AI #GenAI #agenticAI #BFSI #ITservices

NelsonHall @nhinsight.bsky.social · 4d

New #NelsonHall blog post: 'WNS Digital Policy Administrator: A Utility Model for Modern L&A Operations' – research.nelson-hall.com/blogs-webcas...
#Insurance #LifeInsurance #BPS #BPM #BPO #GenAI #Automation

NelsonHall @nhinsight.bsky.social · 4d

New #NelsonHall blog post: 'Strategic Shifts in #HRTechnology: #AI, #Talent, #Experience' – research.nelson-hall.com/blogs-webcas...
#HR #HRTech #AgenticAI #WFM #EX #HCM #hrtech2025

NelsonHall @nhinsight.bsky.social · 16d

Mike Smart has published a new #NelsonHall blog post: '@UiPath Demonstrates Resilient #AgenticAutomation of End-to-End Processes' – research.nelson-hall.com/blogs-webcas...
#GenAI #AI #BPM

NelsonHall @nhinsight.bsky.social · 19d

ivankotzev.bsky.social has published a new #NelsonHall blog post: 'Capita Experience Repositions for Transformative CX Services' – research.nelson-hall.com/blogs-webcas...
#CX #CXservices #CXTransformation #GenAI #AgenticAI #AI #BPO

NelsonHall @nhinsight.bsky.social · 24d

@jpcthompson.bsky.social has published a new #NelsonHall blog post – 'Beyond Vaporware: How GenAI Dominated HR Tech 2025' research.nelson-hall.com/blogs-webcas...

#GenAI #AgenticAI #AI #EOR #HR #HRTech2025

NelsonHall @nhinsight.bsky.social · Sep 16

In a new #NelsonHall blog post, Andy Efstathiou examines the rise of #privatecredit and highlights how Cognizant has tailored its operational services to meet the needs of the market: research.nelson-hall.com/blogs-webcas...

#Finserv #AI #BPS #GenAI #Automation

NelsonHall @nhinsight.bsky.social · Sep 15

Elizabeth Rennie has published a new #NelsonHall blog post: 'ADP: #AI Vision, Innovation & Global Product Updates' – research.nelson-hall.com/blogs-webcas...

#MPHR #Payroll #PayrollServices #HRServices #HR #AgenticAI #WorkforceManagement #WFM

NelsonHall @nhinsight.bsky.social · Aug 13

[email protected] has published a new #NelsonHall blog post: 'Multiplier: Redefining Global Employment with a Human-Tech Balance' – research.nelson-hall.com/blogs-webcas...

#HR #HRservices #EOR #GenAI #AI #AgenticAI

NelsonHall @nhinsight.bsky.social · Jul 18

New #NelsonHall blog post: ‘How Mortgage & Loan Operational Services Are Transforming’ – research.nelson-hall.com/blogs-webcas...
#Mortgages #Loans #Finserv #AI #Automation #BPS

NelsonHall @nhinsight.bsky.social · Jul 15

New #NelsonHall blog post: 'Enterprises Ramping GenAI & Agentic AI to Drive Predictability Across the IT Ecosystem' – research.nelson-hall.com/blogs/?avpag...
#ITservices #GenAI #AgenticAI #AI #AIOps #SmartAI #DevSecOps

NelsonHall @nhinsight.bsky.social · Jul 11

We've published a new #NelsonHall blog post – 'One Vision, One Partner: The Rise of Integrated Consulting, Tech & Operations': research.nelson-hall.com/blogs-webcas...

#ITservices #GenAI #AI #BPS #AgenticAI

NelsonHall @nhinsight.bsky.social · Jun 23

A new #NelsonHall report by Bilal Chaudhry analyzes the worldwide market for Strategic Insights in #RevenueCycleManagement (#RCM): research.nelson-hall.com/search/?&avp...

#Healthcare #BPS #Sourcing #AI #RPA

NelsonHall @nhinsight.bsky.social · Jun 19

Bilal Chaudhry has published a new #NelsonHall blog post: 'WNS HealthHelp Expands AI-Enabled Utilization Management for Faster Clinical Outcomes' – research.nelson-hall.com/blogs/?avpag...
#HealthInsurance #Healthcare #AI #Automation

NelsonHall @nhinsight.bsky.social · Jun 19

In a new #NelsonHall blog post Andy Efstathiou looks at the growing requirement for operational flexibility in #banking, and at a specific #GenAI-based #KYC initiative from Capgemini that aims to address this: research.nelson-hall.com/blogs-webcas...

#AI #Compliance

NelsonHall @nhinsight.bsky.social · May 6

Vaibhav Wardhan has published a new #NelsonHall blog post – 'WNS Procurement: Enhancing Procurement Services with The Smart Cube Digital Suite' research.nelson-hall.com/blogs-webcas...

#ProcurementServices #Procurement #SupplyChain #Sourcing #GenAI

NelsonHall @nhinsight.bsky.social · Apr 2

We recently talked to Infosys QE (IQE), Infosys’ #testing unit, about how it applies #GenAI to #QE/testing. In a new #NelsonHall blog post we discuss some of our key takeaways: research.nelson-hall.com/blogs-webcas...
#ITservices #AgenticAI #AI

NelsonHall @nhinsight.bsky.social · Mar 26

Vaibhav Wardhan has published a new #NelsonHall blog post... 'The Evolution of GCCs: Orchestrating Ecosystems for #DigitalTransformation' – research.nelson-hall.com/blogs-webcas...

#GCC #Innovation #SupplyChain #AI
#Cloud #Automation

NelsonHall @nhinsight.bsky.social · Mar 26

Elizabeth Rennie published a new #NelsonHall blog post... 'VISTRA: Elevating Employee Experience through Global Absence Services' – research.nelson-hall.com/blogs-webcas...
#HR #GlobalAbsenceManagement #GAM #Payroll #payrollservices #EmployeeExperience #EX

NelsonHall @nhinsight.bsky.social · Mar 26

We recently attended the DXC Connect Insurance Executive Forum in Charleston, South Carolina. Bilal Chaudry shares key takeaways and insights in a new #NelsonHall blog post: research.nelson-hall.com/blogs-webcas...

#Insurance #GenAI #AI #BPM

NelsonHall @nhinsight.bsky.social · Mar 21

"Firstsource: Partitioning Business Processes for #AI & Agent ‘UnBPO’ Delivery" – new #NelsonHall blog post by @ivankotzev.bsky.social: research.nelson-hall.com/blogs-webcas...

#CX #CXservices #BPS #CX #UnBPO #outsourcing

NelsonHall @nhinsight.bsky.social · Mar 21

#NelsonHall's latest analysis of the RPO services market by @jpcthompson.bsky.social is now available to subscribers.
research.nelson-hall.com/search/?&avp...

#RPO #Recruitment #Talent #Workforce #GenAI

NelsonHall @nhinsight.bsky.social · Mar 11

John Laherty has published a new #NelsonHall blog post: 'Compucom Focusing on Transformative Cost-Led Optimization' – research.nelson-hall.com/blogs/?avpag...

#ITservices #AI #GenAI #Automation

NelsonHall @nhinsight.bsky.social · Feb 27

The March edition of #NelsonHall's HR & Talent Transformation newsletter has been published. It provides updates on our latest research, plus happenings in the world of #HR: www.linkedin.com/pulse/hr-tal...
#HRTT #LearningServices #RPO #HCM #GenAI #GlobalEOR

NelsonHall @nhinsight.bsky.social · Feb 21

#NelsonHall is hiring for an '#ITServices Industry Analyst – #ApplicationServices', based in #India. You can find out more about the role via the link below:

www.linkedin.com/jobs/view/41...

#Careers #Hiring #Analyst #DevOps #GenAI #AI