PIF members @thekingsfund.bsky.social and @nationalvoices.bsky.social have joined forces with @healthwatchengland.bsky.social to delve into the impact of NHS admin.
Their joint report makes a series of recommendations for improvement. Read more here: www.kingsfund.org.uk/insight-and-...
#NHSAdmin
Their joint report makes a series of recommendations for improvement. Read more here: www.kingsfund.org.uk/insight-and-...
#NHSAdmin
Lost In The System: The Need For Better NHS Admin | The King's Fund
2 out of 3 people say they've had a problem with NHS admin in the past year. We explore the impact these experiences is having on public perceptions of the NHS and what could be done to make things be...
www.kingsfund.org.uk
February 21, 2025 at 10:31 AM
PIF members @thekingsfund.bsky.social and @nationalvoices.bsky.social have joined forces with @healthwatchengland.bsky.social to delve into the impact of NHS admin.
Their joint report makes a series of recommendations for improvement. Read more here: www.kingsfund.org.uk/insight-and-...
#NHSAdmin
Their joint report makes a series of recommendations for improvement. Read more here: www.kingsfund.org.uk/insight-and-...
#NHSAdmin
We recently worked with @healthwatchengland.bsky.social & @nationalvoices.bsky.social on a piece about #NHSAdmin.
@healthwatchengland.bsky.social are now looking for people to share their wider experiences of the NHS & social care. Fill out their survey ⬇️
Read our findings: buff.ly/4beSSsV
@healthwatchengland.bsky.social are now looking for people to share their wider experiences of the NHS & social care. Fill out their survey ⬇️
Read our findings: buff.ly/4beSSsV
Most of us spend a lot of time each day scrolling on our phone! You could take just 3 minutes to tell us about your health or social care experiences and help improve these services for everyone. #ShareForBetterCare bit.ly/BetterCareFe...
February 26, 2025 at 1:03 PM
We recently worked with @healthwatchengland.bsky.social & @nationalvoices.bsky.social on a piece about #NHSAdmin.
@healthwatchengland.bsky.social are now looking for people to share their wider experiences of the NHS & social care. Fill out their survey ⬇️
Read our findings: buff.ly/4beSSsV
@healthwatchengland.bsky.social are now looking for people to share their wider experiences of the NHS & social care. Fill out their survey ⬇️
Read our findings: buff.ly/4beSSsV
While NHS faces systematic destruction & privatization, this is best use of your time?Tories' poster child goof off? https://x.com/nhsadmin/status/773032328327208960
x.com
x.com
November 8, 2024 at 10:49 AM
While NHS faces systematic destruction & privatization, this is best use of your time?Tories' poster child goof off? https://x.com/nhsadmin/status/773032328327208960
We have joined @thekingsfund.bsky.social and @nationalvoices.bsky.social in highlighting the scale and impact of poor NHS admin and have called for improvements. Read our news story #NHSAdmin
February 17, 2025 at 8:53 AM
We have joined @thekingsfund.bsky.social and @nationalvoices.bsky.social in highlighting the scale and impact of poor NHS admin and have called for improvements. Read our news story #NHSAdmin
64% of people have experienced a problem with NHS admin in the past 12 months. And these problems affect people from ethnic minority backgrounds, with long-term conditions or those struggling financially more. Find out more about the impact of poor #NHSAdmin www.kingsfund.org.uk/insight-and-...
February 21, 2025 at 2:08 PM
64% of people have experienced a problem with NHS admin in the past 12 months. And these problems affect people from ethnic minority backgrounds, with long-term conditions or those struggling financially more. Find out more about the impact of poor #NHSAdmin www.kingsfund.org.uk/insight-and-...
It’s weird that KF can do a whole long read on #NHSadmin /NHS communications being insufficiently joined up (true, obv) without mentioning
a) much of it has been outsourced (Capita etc)
b) much of the rest got dumped on clinical staff to do as admin teams & office space slashed in “lean” reforms?
a) much of it has been outsourced (Capita etc)
b) much of the rest got dumped on clinical staff to do as admin teams & office space slashed in “lean” reforms?
We all have experiences of #NHSAdmin, good & bad. Our latest long read, in partnership with @healthwatchengland.bsky.social &
@nationalvoices.bsky.social delves into the impact of bad NHS admin & provides key recommendations on making NHS admin better. www.kingsfund.org.uk/insight-and-...
@nationalvoices.bsky.social delves into the impact of bad NHS admin & provides key recommendations on making NHS admin better. www.kingsfund.org.uk/insight-and-...
Lost In The System: The Need For Better NHS Admin | The King's Fund
2 out of 3 people say they've had a problem with NHS admin in the past year. We explore the impact these experiences is having on public perceptions of the NHS and what could be done to make things be...
www.kingsfund.org.uk
February 21, 2025 at 8:48 AM
It’s weird that KF can do a whole long read on #NHSadmin /NHS communications being insufficiently joined up (true, obv) without mentioning
a) much of it has been outsourced (Capita etc)
b) much of the rest got dumped on clinical staff to do as admin teams & office space slashed in “lean” reforms?
a) much of it has been outsourced (Capita etc)
b) much of the rest got dumped on clinical staff to do as admin teams & office space slashed in “lean” reforms?
We all have experiences of #NHSAdmin, good & bad. Our latest long read, in partnership with @healthwatchengland.bsky.social &
@nationalvoices.bsky.social delves into the impact of bad NHS admin & provides key recommendations on making NHS admin better. www.kingsfund.org.uk/insight-and-...
@nationalvoices.bsky.social delves into the impact of bad NHS admin & provides key recommendations on making NHS admin better. www.kingsfund.org.uk/insight-and-...
Lost In The System: The Need For Better NHS Admin | The King's Fund
2 out of 3 people say they've had a problem with NHS admin in the past year. We explore the impact these experiences is having on public perceptions of the NHS and what could be done to make things be...
www.kingsfund.org.uk
February 17, 2025 at 8:16 AM
We all have experiences of #NHSAdmin, good & bad. Our latest long read, in partnership with @healthwatchengland.bsky.social &
@nationalvoices.bsky.social delves into the impact of bad NHS admin & provides key recommendations on making NHS admin better. www.kingsfund.org.uk/insight-and-...
@nationalvoices.bsky.social delves into the impact of bad NHS admin & provides key recommendations on making NHS admin better. www.kingsfund.org.uk/insight-and-...
Peoples’ experiences of poor #NHSAdmin impacts their perception of the NHS. 61% of people who’ve had an issue with admin said it made them think NHS money is being wasted, & over 50% think their time, or staff time is being wasted. Find out more: www.kingsfund.org.uk/insight-and-...
February 27, 2025 at 12:40 PM
Peoples’ experiences of poor #NHSAdmin impacts their perception of the NHS. 61% of people who’ve had an issue with admin said it made them think NHS money is being wasted, & over 50% think their time, or staff time is being wasted. Find out more: www.kingsfund.org.uk/insight-and-...
I mean there’s been National Audit Office reports & serious questions in parliament & BMA complaints about Capita’s massive & ongoing contract to slash NHS admin costs, leading to serious problems including letter delays that compromised safety, I’d have though that was worth mentioning? #NHSAdmin 🤷♀️
February 21, 2025 at 8:53 AM
I mean there’s been National Audit Office reports & serious questions in parliament & BMA complaints about Capita’s massive & ongoing contract to slash NHS admin costs, leading to serious problems including letter delays that compromised safety, I’d have though that was worth mentioning? #NHSAdmin 🤷♀️
New on the blog 📢
Following the publication yesterday of our new report with @thekingsfund.bsky.social and @healthwatchengland.bsky.social, our Chief Executive, @jacoblant.bsky.social writes about why tackling #NHSAdmin will help improve outcomes.
👉 www.nationalvoices.org.uk/blogpost/why...
Following the publication yesterday of our new report with @thekingsfund.bsky.social and @healthwatchengland.bsky.social, our Chief Executive, @jacoblant.bsky.social writes about why tackling #NHSAdmin will help improve outcomes.
👉 www.nationalvoices.org.uk/blogpost/why...
February 18, 2025 at 9:59 AM
New on the blog 📢
Following the publication yesterday of our new report with @thekingsfund.bsky.social and @healthwatchengland.bsky.social, our Chief Executive, @jacoblant.bsky.social writes about why tackling #NHSAdmin will help improve outcomes.
👉 www.nationalvoices.org.uk/blogpost/why...
Following the publication yesterday of our new report with @thekingsfund.bsky.social and @healthwatchengland.bsky.social, our Chief Executive, @jacoblant.bsky.social writes about why tackling #NHSAdmin will help improve outcomes.
👉 www.nationalvoices.org.uk/blogpost/why...
just been told by a female patient that I shouldn't be in my job as its a job for women & im preventing a woman from working lol #NHSAdmin #HisJobToo
November 14, 2024 at 11:20 AM
just been told by a female patient that I shouldn't be in my job as its a job for women & im preventing a woman from working lol #NHSAdmin #HisJobToo
We all have experienced NHS admin, good or bad. Our joint research with @thekingsfund.bsky.social and @nationalvoices.bsky.social shows around 1 in 5 people were invited to an NHS appointment after it was due to happen. Read our suggested solutions #NHSAdmin www.healthwatch.co.uk/news/2025-02...
February 17, 2025 at 9:48 AM
We all have experienced NHS admin, good or bad. Our joint research with @thekingsfund.bsky.social and @nationalvoices.bsky.social shows around 1 in 5 people were invited to an NHS appointment after it was due to happen. Read our suggested solutions #NHSAdmin www.healthwatch.co.uk/news/2025-02...
The incoming 10 Year Plan provides a much needed opportunity for the Government to demonstrate their commitment to prioritising admin and getting the basics right for everyone.
Have you experienced poor #NHSAdmin recently? Share your experiences below. ⬇️
Have you experienced poor #NHSAdmin recently? Share your experiences below. ⬇️
February 17, 2025 at 9:13 AM
The incoming 10 Year Plan provides a much needed opportunity for the Government to demonstrate their commitment to prioritising admin and getting the basics right for everyone.
Have you experienced poor #NHSAdmin recently? Share your experiences below. ⬇️
Have you experienced poor #NHSAdmin recently? Share your experiences below. ⬇️
Can I ask @wpett.bsky.social why the outsourcing issue Kate mentions, which is so obviously central to what’s happened with #NHSAdmin in recent years, isn’t mentioned at all in the “long read”?
February 21, 2025 at 9:17 AM
Can I ask @wpett.bsky.social why the outsourcing issue Kate mentions, which is so obviously central to what’s happened with #NHSAdmin in recent years, isn’t mentioned at all in the “long read”?
🧵
We need to put admin on the agenda 📢
Our new research, published today alongside @thekingsfund.bsky.social & @healthwatchengland.bsky.social shows how commonplace issues with #NHSAdmin are.
www.kingsfund.org.uk/insight-and-...
We need to put admin on the agenda 📢
Our new research, published today alongside @thekingsfund.bsky.social & @healthwatchengland.bsky.social shows how commonplace issues with #NHSAdmin are.
www.kingsfund.org.uk/insight-and-...
February 17, 2025 at 9:13 AM
🧵
We need to put admin on the agenda 📢
Our new research, published today alongside @thekingsfund.bsky.social & @healthwatchengland.bsky.social shows how commonplace issues with #NHSAdmin are.
www.kingsfund.org.uk/insight-and-...
We need to put admin on the agenda 📢
Our new research, published today alongside @thekingsfund.bsky.social & @healthwatchengland.bsky.social shows how commonplace issues with #NHSAdmin are.
www.kingsfund.org.uk/insight-and-...
Research for our long read found that 42% of people who’ve had a problem with #NHSAdmin said it would make them less likely to seek care.
We spoke to Stella, who’s ‘largely given up engaging with NHS services’ due to her experiences as a deaf person. www.kingsfund.org.uk/insight-and-...
We spoke to Stella, who’s ‘largely given up engaging with NHS services’ due to her experiences as a deaf person. www.kingsfund.org.uk/insight-and-...
March 5, 2025 at 10:47 AM
Research for our long read found that 42% of people who’ve had a problem with #NHSAdmin said it would make them less likely to seek care.
We spoke to Stella, who’s ‘largely given up engaging with NHS services’ due to her experiences as a deaf person. www.kingsfund.org.uk/insight-and-...
We spoke to Stella, who’s ‘largely given up engaging with NHS services’ due to her experiences as a deaf person. www.kingsfund.org.uk/insight-and-...
🧵
Nearly 2 out of 3 people say they (or someone they care for) have had a problem with #NHSAdmin in the past year.
Read our new research with @thekingsfund.bsky.social and @healthwatchengland.bsky.social to find out how commonplace issues with NHS admin are.
👉 www.kingsfund.org.uk/insight-and-...
Nearly 2 out of 3 people say they (or someone they care for) have had a problem with #NHSAdmin in the past year.
Read our new research with @thekingsfund.bsky.social and @healthwatchengland.bsky.social to find out how commonplace issues with NHS admin are.
👉 www.kingsfund.org.uk/insight-and-...
March 4, 2025 at 9:26 AM
🧵
Nearly 2 out of 3 people say they (or someone they care for) have had a problem with #NHSAdmin in the past year.
Read our new research with @thekingsfund.bsky.social and @healthwatchengland.bsky.social to find out how commonplace issues with NHS admin are.
👉 www.kingsfund.org.uk/insight-and-...
Nearly 2 out of 3 people say they (or someone they care for) have had a problem with #NHSAdmin in the past year.
Read our new research with @thekingsfund.bsky.social and @healthwatchengland.bsky.social to find out how commonplace issues with NHS admin are.
👉 www.kingsfund.org.uk/insight-and-...
And #NHSAdmin outsourcing - whether to Capita, somewhere in India, or some whizzy tech salesman - continues to worsen the problem & everyone knows it (this reply was reshared by one of the report authors!) yet that inconvenient fact is absent from media/think tank reports bsky.app/profile/lead...
I spent 4 years as a med sec in the NHS and saw this first-hand. When I was there, administration was hellbent on deskilling + outsourcing so they could justify lowering the paygrade of workers. Morale was at rock bottom because admin were totally unvalued. That is what leads to this ⬇️
The @healthwatchengland.bsky.social @thekingsfund.bsky.social @nationalvoices.bsky.social report on NHS admin has had great coverage. Patients face nightmares with letters, booking appts etc. We will work with gov to improve measurement, the App & 2-way comms
www.independent.co.uk/news/uk/home...
www.independent.co.uk/news/uk/home...
February 21, 2025 at 9:28 AM
And #NHSAdmin outsourcing - whether to Capita, somewhere in India, or some whizzy tech salesman - continues to worsen the problem & everyone knows it (this reply was reshared by one of the report authors!) yet that inconvenient fact is absent from media/think tank reports bsky.app/profile/lead...
Today we launched a new report with @thekingsfund.bsky.social & @healthwatchengland.bsky.social which demonstrates the scale and impact of poor #NHSAdmin.
Read a thread from our Chief Executive, @jacoblant.bsky.social on why ending the 'admin doom loop' is so crucial 👇
Read a thread from our Chief Executive, @jacoblant.bsky.social on why ending the 'admin doom loop' is so crucial 👇
When NHS admin goes wrong it’s not just frustrating, it seriously impacts the quality of care and is resulting in people putting off seeking care in future.
Check out our important new report with @thekingsfund.bsky.social + @healthwatchengland.bsky.social
www.dailymail.co.uk/health/artic...
Check out our important new report with @thekingsfund.bsky.social + @healthwatchengland.bsky.social
www.dailymail.co.uk/health/artic...
Brits are giving up on seeking NHS care, damning survey reveals
Almost two-thirds of patients and carers who have used the NHS (pictured, file photo) in the past year have experienced at least one admin problem.
www.dailymail.co.uk
February 17, 2025 at 12:42 PM
Today we launched a new report with @thekingsfund.bsky.social & @healthwatchengland.bsky.social which demonstrates the scale and impact of poor #NHSAdmin.
Read a thread from our Chief Executive, @jacoblant.bsky.social on why ending the 'admin doom loop' is so crucial 👇
Read a thread from our Chief Executive, @jacoblant.bsky.social on why ending the 'admin doom loop' is so crucial 👇