Trading Standards Scotland
@tsscot.bsky.social
Trading Standards Scotland is the national coordinating body for Trading Standards and consumer protection issues across Scotland.
https://www.tsscot.co.uk/
https://www.tsscot.co.uk/
Companies such as Microsoft, Amazon and telecoms providers will NEVER call unexpectedly and ask you to download software or to allow them to access your computer remotely.
Read more in our #ScamShare PDF on remote access scams ➡️https://www.tsscot.co.uk/spotlight-remote-access/
Read more in our #ScamShare PDF on remote access scams ➡️https://www.tsscot.co.uk/spotlight-remote-access/
December 18, 2025 at 10:55 AM
Companies such as Microsoft, Amazon and telecoms providers will NEVER call unexpectedly and ask you to download software or to allow them to access your computer remotely.
Read more in our #ScamShare PDF on remote access scams ➡️https://www.tsscot.co.uk/spotlight-remote-access/
Read more in our #ScamShare PDF on remote access scams ➡️https://www.tsscot.co.uk/spotlight-remote-access/
A-Z of scams - Remote Access scams
📱Cold callers who ask you to give them remote access to your computer/device to 'fix' a problem
Never follow instructions from a cold caller to download an app or software which would let them access your computer remotely
https://www.tsscot.co.uk/a-z-scams/
📱Cold callers who ask you to give them remote access to your computer/device to 'fix' a problem
Never follow instructions from a cold caller to download an app or software which would let them access your computer remotely
https://www.tsscot.co.uk/a-z-scams/
December 18, 2025 at 8:40 AM
A-Z of scams - Remote Access scams
📱Cold callers who ask you to give them remote access to your computer/device to 'fix' a problem
Never follow instructions from a cold caller to download an app or software which would let them access your computer remotely
https://www.tsscot.co.uk/a-z-scams/
📱Cold callers who ask you to give them remote access to your computer/device to 'fix' a problem
Never follow instructions from a cold caller to download an app or software which would let them access your computer remotely
https://www.tsscot.co.uk/a-z-scams/
There have been lots of reports this year of scam QR codes being stuck on parking meters
Rather than scanning QR codes it's safest to pay using an official app downloaded from your smartphone’s app store, or cash/card if possible
Read more➡️https://ow.ly/AZ4U50XKPpy
Rather than scanning QR codes it's safest to pay using an official app downloaded from your smartphone’s app store, or cash/card if possible
Read more➡️https://ow.ly/AZ4U50XKPpy
December 17, 2025 at 3:55 PM
There have been lots of reports this year of scam QR codes being stuck on parking meters
Rather than scanning QR codes it's safest to pay using an official app downloaded from your smartphone’s app store, or cash/card if possible
Read more➡️https://ow.ly/AZ4U50XKPpy
Rather than scanning QR codes it's safest to pay using an official app downloaded from your smartphone’s app store, or cash/card if possible
Read more➡️https://ow.ly/AZ4U50XKPpy
A-Z of scams: QR Code scams
🅿️Criminals sticking codes on top of legitimate QR codes on parking meters/charging points
✉️Notes impersonating delivery companies asking you to scan a QR code to rearrange a delivery
Always review a QR code's URL before opening it
https://www.tsscot.co.uk/a-z-scams/
🅿️Criminals sticking codes on top of legitimate QR codes on parking meters/charging points
✉️Notes impersonating delivery companies asking you to scan a QR code to rearrange a delivery
Always review a QR code's URL before opening it
https://www.tsscot.co.uk/a-z-scams/
December 17, 2025 at 12:06 PM
A-Z of scams: QR Code scams
🅿️Criminals sticking codes on top of legitimate QR codes on parking meters/charging points
✉️Notes impersonating delivery companies asking you to scan a QR code to rearrange a delivery
Always review a QR code's URL before opening it
https://www.tsscot.co.uk/a-z-scams/
🅿️Criminals sticking codes on top of legitimate QR codes on parking meters/charging points
✉️Notes impersonating delivery companies asking you to scan a QR code to rearrange a delivery
Always review a QR code's URL before opening it
https://www.tsscot.co.uk/a-z-scams/
A-Z of scams: Phone contract scams
📱Cold calls offering a cheaper phone contract
📱Cold calls offering a new phone/upgrade
Never give any details to a cold caller or agree to make a payment on the spot - verify their identity & do some research first
https://www.tsscot.co.uk/a-z-scams/
📱Cold calls offering a cheaper phone contract
📱Cold calls offering a new phone/upgrade
Never give any details to a cold caller or agree to make a payment on the spot - verify their identity & do some research first
https://www.tsscot.co.uk/a-z-scams/
December 16, 2025 at 10:20 AM
A-Z of scams: Phone contract scams
📱Cold calls offering a cheaper phone contract
📱Cold calls offering a new phone/upgrade
Never give any details to a cold caller or agree to make a payment on the spot - verify their identity & do some research first
https://www.tsscot.co.uk/a-z-scams/
📱Cold calls offering a cheaper phone contract
📱Cold calls offering a new phone/upgrade
Never give any details to a cold caller or agree to make a payment on the spot - verify their identity & do some research first
https://www.tsscot.co.uk/a-z-scams/
Using an unfamiliar online store? Genuine websites/sellers should list:
✔️Returns policies and T&Cs
✔️Cancellation rights
✔️A valid return address and contact details.
If a UK website has a returns address overseas, be suspicious
➡️https://www.tsscot.co.uk/online-shopping/
✔️Returns policies and T&Cs
✔️Cancellation rights
✔️A valid return address and contact details.
If a UK website has a returns address overseas, be suspicious
➡️https://www.tsscot.co.uk/online-shopping/
December 15, 2025 at 1:15 PM
Using an unfamiliar online store? Genuine websites/sellers should list:
✔️Returns policies and T&Cs
✔️Cancellation rights
✔️A valid return address and contact details.
If a UK website has a returns address overseas, be suspicious
➡️https://www.tsscot.co.uk/online-shopping/
✔️Returns policies and T&Cs
✔️Cancellation rights
✔️A valid return address and contact details.
If a UK website has a returns address overseas, be suspicious
➡️https://www.tsscot.co.uk/online-shopping/
Top tips for shopping online safely:
💳 Pay by credit card for stronger protection
❓ Check independent reviews of the seller/store
☎️ Make sure you have contact info for the seller in case something goes wrong
📦 Check the site’s return policy and T&Cs
https://www.tsscot.co.uk/online-shopping/
💳 Pay by credit card for stronger protection
❓ Check independent reviews of the seller/store
☎️ Make sure you have contact info for the seller in case something goes wrong
📦 Check the site’s return policy and T&Cs
https://www.tsscot.co.uk/online-shopping/
December 15, 2025 at 11:10 AM
Top tips for shopping online safely:
💳 Pay by credit card for stronger protection
❓ Check independent reviews of the seller/store
☎️ Make sure you have contact info for the seller in case something goes wrong
📦 Check the site’s return policy and T&Cs
https://www.tsscot.co.uk/online-shopping/
💳 Pay by credit card for stronger protection
❓ Check independent reviews of the seller/store
☎️ Make sure you have contact info for the seller in case something goes wrong
📦 Check the site’s return policy and T&Cs
https://www.tsscot.co.uk/online-shopping/
A-Z of scams: Online shopping
💻Scam websites offering cheap branded products that don’t actually exist
💻Social media ads for 'amazing' deals which lead to scam websites
Pay by card/secure online payment system where possible rather than bank transfer
https://www.tsscot.co.uk/a-z-scams/
💻Scam websites offering cheap branded products that don’t actually exist
💻Social media ads for 'amazing' deals which lead to scam websites
Pay by card/secure online payment system where possible rather than bank transfer
https://www.tsscot.co.uk/a-z-scams/
December 15, 2025 at 8:40 AM
A-Z of scams: Online shopping
💻Scam websites offering cheap branded products that don’t actually exist
💻Social media ads for 'amazing' deals which lead to scam websites
Pay by card/secure online payment system where possible rather than bank transfer
https://www.tsscot.co.uk/a-z-scams/
💻Scam websites offering cheap branded products that don’t actually exist
💻Social media ads for 'amazing' deals which lead to scam websites
Pay by card/secure online payment system where possible rather than bank transfer
https://www.tsscot.co.uk/a-z-scams/
Have you experienced a scam?
If you're in Scotland, report it to Advice Direct Scotland on 0808 164 6000 or via https://scamwatch.consumeradvice.scot/
Stay #ScamAware
If you're in Scotland, report it to Advice Direct Scotland on 0808 164 6000 or via https://scamwatch.consumeradvice.scot/
Stay #ScamAware
December 14, 2025 at 5:05 PM
Have you experienced a scam?
If you're in Scotland, report it to Advice Direct Scotland on 0808 164 6000 or via https://scamwatch.consumeradvice.scot/
Stay #ScamAware
If you're in Scotland, report it to Advice Direct Scotland on 0808 164 6000 or via https://scamwatch.consumeradvice.scot/
Stay #ScamAware
Has a cold caller said they're working for the local council?
Don't take their word for it - close the door and call the council using a publicly listed number
Legitimate callers will be happy to wait
➡️ https://www.tsscot.co.uk/wp-content/uploads/2024/03/Spotlight-Council-Impersonation.pdf
Don't take their word for it - close the door and call the council using a publicly listed number
Legitimate callers will be happy to wait
➡️ https://www.tsscot.co.uk/wp-content/uploads/2024/03/Spotlight-Council-Impersonation.pdf
December 14, 2025 at 3:10 PM
Has a cold caller said they're working for the local council?
Don't take their word for it - close the door and call the council using a publicly listed number
Legitimate callers will be happy to wait
➡️ https://www.tsscot.co.uk/wp-content/uploads/2024/03/Spotlight-Council-Impersonation.pdf
Don't take their word for it - close the door and call the council using a publicly listed number
Legitimate callers will be happy to wait
➡️ https://www.tsscot.co.uk/wp-content/uploads/2024/03/Spotlight-Council-Impersonation.pdf
Police officers will never cold call and ask you to:
❌provide bank details/PINs
❌transfer funds
❌hand cash/cards to a courier
❌pay a fine over the phone/online
If in doubt, call 101 to verify the caller's identity
https://biteable.com/watch/3449618/c01f1e13a725df1d4882e64fa00460c2
❌provide bank details/PINs
❌transfer funds
❌hand cash/cards to a courier
❌pay a fine over the phone/online
If in doubt, call 101 to verify the caller's identity
https://biteable.com/watch/3449618/c01f1e13a725df1d4882e64fa00460c2
December 14, 2025 at 1:05 PM
Police officers will never cold call and ask you to:
❌provide bank details/PINs
❌transfer funds
❌hand cash/cards to a courier
❌pay a fine over the phone/online
If in doubt, call 101 to verify the caller's identity
https://biteable.com/watch/3449618/c01f1e13a725df1d4882e64fa00460c2
❌provide bank details/PINs
❌transfer funds
❌hand cash/cards to a courier
❌pay a fine over the phone/online
If in doubt, call 101 to verify the caller's identity
https://biteable.com/watch/3449618/c01f1e13a725df1d4882e64fa00460c2
A-Z of scams: Not Who They Say They Are (impersonation scams)
🚪Saying they work for the council or housing association
📱Impersonating the police and asking you to withdraw money and hand it to an 'officer'
Always verify the identity of a cold caller before dealing with them
🚪Saying they work for the council or housing association
📱Impersonating the police and asking you to withdraw money and hand it to an 'officer'
Always verify the identity of a cold caller before dealing with them
December 14, 2025 at 10:50 AM
A-Z of scams: Not Who They Say They Are (impersonation scams)
🚪Saying they work for the council or housing association
📱Impersonating the police and asking you to withdraw money and hand it to an 'officer'
Always verify the identity of a cold caller before dealing with them
🚪Saying they work for the council or housing association
📱Impersonating the police and asking you to withdraw money and hand it to an 'officer'
Always verify the identity of a cold caller before dealing with them
Don’t spend the party season hiding away with puffy eyes or rashes caused by counterfeit cosmetics
Fake cosmetics can contain dangerous chemicals and are unlikely to have gone through safety testing
Read more ➡️https://www.tsscot.co.uk/priority-areas/counterfeit-goods-online/
Fake cosmetics can contain dangerous chemicals and are unlikely to have gone through safety testing
Read more ➡️https://www.tsscot.co.uk/priority-areas/counterfeit-goods-online/
December 13, 2025 at 1:05 PM
Don’t spend the party season hiding away with puffy eyes or rashes caused by counterfeit cosmetics
Fake cosmetics can contain dangerous chemicals and are unlikely to have gone through safety testing
Read more ➡️https://www.tsscot.co.uk/priority-areas/counterfeit-goods-online/
Fake cosmetics can contain dangerous chemicals and are unlikely to have gone through safety testing
Read more ➡️https://www.tsscot.co.uk/priority-areas/counterfeit-goods-online/
A-Z of scams: Makeup (counterfeit)
💄made from cheap, substandard ingredients
💄may contain untested/dangerous chemicals
Buy from reputable retailers where possible - be wary of branded products advertised at prices much lower than in official stores
https://www.tsscot.co.uk/a-z-scams/
💄made from cheap, substandard ingredients
💄may contain untested/dangerous chemicals
Buy from reputable retailers where possible - be wary of branded products advertised at prices much lower than in official stores
https://www.tsscot.co.uk/a-z-scams/
December 13, 2025 at 9:55 AM
A-Z of scams: Makeup (counterfeit)
💄made from cheap, substandard ingredients
💄may contain untested/dangerous chemicals
Buy from reputable retailers where possible - be wary of branded products advertised at prices much lower than in official stores
https://www.tsscot.co.uk/a-z-scams/
💄made from cheap, substandard ingredients
💄may contain untested/dangerous chemicals
Buy from reputable retailers where possible - be wary of branded products advertised at prices much lower than in official stores
https://www.tsscot.co.uk/a-z-scams/
We're almost halfway through our A-Z of scams!
Find out more about scams A-L on our website👇
Amazon
Bank
Cold callers
Delivery
Energy
Fake reviews
Gift cards
HMRC
Insurance
Jobs
Know your rights
Loans
https://www.tsscot.co.uk/a-z-scams/
Find out more about scams A-L on our website👇
Amazon
Bank
Cold callers
Delivery
Energy
Fake reviews
Gift cards
HMRC
Insurance
Jobs
Know your rights
Loans
https://www.tsscot.co.uk/a-z-scams/
December 12, 2025 at 3:45 PM
We're almost halfway through our A-Z of scams!
Find out more about scams A-L on our website👇
Amazon
Bank
Cold callers
Delivery
Energy
Fake reviews
Gift cards
HMRC
Insurance
Jobs
Know your rights
Loans
https://www.tsscot.co.uk/a-z-scams/
Find out more about scams A-L on our website👇
Amazon
Bank
Cold callers
Delivery
Energy
Fake reviews
Gift cards
HMRC
Insurance
Jobs
Know your rights
Loans
https://www.tsscot.co.uk/a-z-scams/
All videos in the A-Z of scams published so far (A-L) can be viewed on our YouTube channel 👇
https://www.youtube.com/playlist?list=PLrFecxRhIhT8YGlmRJy95b0ZiAHdXurO8
https://www.youtube.com/playlist?list=PLrFecxRhIhT8YGlmRJy95b0ZiAHdXurO8
A-Z of Scams
Our A-Z of scams highlights 26 common scams to be aware of over the festive period, as scammers try to exploit people's worries about rising costs and bills
www.youtube.com
December 12, 2025 at 1:05 PM
All videos in the A-Z of scams published so far (A-L) can be viewed on our YouTube channel 👇
https://www.youtube.com/playlist?list=PLrFecxRhIhT8YGlmRJy95b0ZiAHdXurO8
https://www.youtube.com/playlist?list=PLrFecxRhIhT8YGlmRJy95b0ZiAHdXurO8
Seen an online ad or had a cold call/email offering a “quick and easy” loan?
Scammers often impersonate genuine firms and post these ads - you’ll be asked to pay an up-front fee and may not receive the loan
Read more➡️ https://www.tsscot.co.uk/wp-content/uploads/2024/03/Spotlight-Loans.pdf
Scammers often impersonate genuine firms and post these ads - you’ll be asked to pay an up-front fee and may not receive the loan
Read more➡️ https://www.tsscot.co.uk/wp-content/uploads/2024/03/Spotlight-Loans.pdf
December 12, 2025 at 11:05 AM
Seen an online ad or had a cold call/email offering a “quick and easy” loan?
Scammers often impersonate genuine firms and post these ads - you’ll be asked to pay an up-front fee and may not receive the loan
Read more➡️ https://www.tsscot.co.uk/wp-content/uploads/2024/03/Spotlight-Loans.pdf
Scammers often impersonate genuine firms and post these ads - you’ll be asked to pay an up-front fee and may not receive the loan
Read more➡️ https://www.tsscot.co.uk/wp-content/uploads/2024/03/Spotlight-Loans.pdf
A-Z of scams: Loan scams
📱Social media ads or unsolicited emails offering quick & easy loans
📱Being asked to pay an up-front fee before receiving a loan
When applying for a loan, only deal with firms authorised by the FCA - check the Financial Services Register at register.fca.org.uk
📱Social media ads or unsolicited emails offering quick & easy loans
📱Being asked to pay an up-front fee before receiving a loan
When applying for a loan, only deal with firms authorised by the FCA - check the Financial Services Register at register.fca.org.uk
December 12, 2025 at 8:40 AM
A-Z of scams: Loan scams
📱Social media ads or unsolicited emails offering quick & easy loans
📱Being asked to pay an up-front fee before receiving a loan
When applying for a loan, only deal with firms authorised by the FCA - check the Financial Services Register at register.fca.org.uk
📱Social media ads or unsolicited emails offering quick & easy loans
📱Being asked to pay an up-front fee before receiving a loan
When applying for a loan, only deal with firms authorised by the FCA - check the Financial Services Register at register.fca.org.uk
Have you seen our #ConfidentConsumer advert?👇
If you’ve experienced misleading or aggressive sales practices, you can report the trader to Trading Standards by calling 0808 164 6000 or visiting https://scamwatch.scot
If you’ve experienced misleading or aggressive sales practices, you can report the trader to Trading Standards by calling 0808 164 6000 or visiting https://scamwatch.scot
December 11, 2025 at 3:25 PM
Have you seen our #ConfidentConsumer advert?👇
If you’ve experienced misleading or aggressive sales practices, you can report the trader to Trading Standards by calling 0808 164 6000 or visiting https://scamwatch.scot
If you’ve experienced misleading or aggressive sales practices, you can report the trader to Trading Standards by calling 0808 164 6000 or visiting https://scamwatch.scot
Our #ConsumerConfidence cold caller checklist may be useful for those who are worried about rogue traders or who don't feel confident dealing with cold callers
Download & print ➡️https://www.tsscot.co.uk/wp-content/uploads/2025/04/Consumer-Checklist.pdf
Download & print ➡️https://www.tsscot.co.uk/wp-content/uploads/2025/04/Consumer-Checklist.pdf
December 11, 2025 at 1:15 PM
Our #ConsumerConfidence cold caller checklist may be useful for those who are worried about rogue traders or who don't feel confident dealing with cold callers
Download & print ➡️https://www.tsscot.co.uk/wp-content/uploads/2025/04/Consumer-Checklist.pdf
Download & print ➡️https://www.tsscot.co.uk/wp-content/uploads/2025/04/Consumer-Checklist.pdf
A-Z of scams: Know your consumer rights
If you think you've been scammed or if you're having an issue with a trader/purchase, contact Advice Direct Scotland for advice & support
Visit www.consumeradvice.scot for more info or call 0808 164 6000 (Mon-Fri 9am-5pm)
If you think you've been scammed or if you're having an issue with a trader/purchase, contact Advice Direct Scotland for advice & support
Visit www.consumeradvice.scot for more info or call 0808 164 6000 (Mon-Fri 9am-5pm)
December 11, 2025 at 11:10 AM
A-Z of scams: Know your consumer rights
If you think you've been scammed or if you're having an issue with a trader/purchase, contact Advice Direct Scotland for advice & support
Visit www.consumeradvice.scot for more info or call 0808 164 6000 (Mon-Fri 9am-5pm)
If you think you've been scammed or if you're having an issue with a trader/purchase, contact Advice Direct Scotland for advice & support
Visit www.consumeradvice.scot for more info or call 0808 164 6000 (Mon-Fri 9am-5pm)
In this week's #ScamShare bulletin:
💬Energy Survey Scams
💬Recruitment Scams
💬Bin Cleaning Scams
💬Broadband Equipment Insurance Scams
💬Choose a Loan Shark Free Christmas
💬Fake Reviews Online
Read & share➡️ https://mailchi.mp/0d23f0951297/trading-standards-scotland-bulletin-11-december
💬Energy Survey Scams
💬Recruitment Scams
💬Bin Cleaning Scams
💬Broadband Equipment Insurance Scams
💬Choose a Loan Shark Free Christmas
💬Fake Reviews Online
Read & share➡️ https://mailchi.mp/0d23f0951297/trading-standards-scotland-bulletin-11-december
December 11, 2025 at 8:40 AM
In this week's #ScamShare bulletin:
💬Energy Survey Scams
💬Recruitment Scams
💬Bin Cleaning Scams
💬Broadband Equipment Insurance Scams
💬Choose a Loan Shark Free Christmas
💬Fake Reviews Online
Read & share➡️ https://mailchi.mp/0d23f0951297/trading-standards-scotland-bulletin-11-december
💬Energy Survey Scams
💬Recruitment Scams
💬Bin Cleaning Scams
💬Broadband Equipment Insurance Scams
💬Choose a Loan Shark Free Christmas
💬Fake Reviews Online
Read & share➡️ https://mailchi.mp/0d23f0951297/trading-standards-scotland-bulletin-11-december
There's been a 237% increase in ‘advanced fee’ employment scams since the start of the year
If you're looking for a job, you can now use Get Safe Online's new Jobseekers’ anti-scam tool centre to help you avoid fraud and other online harms
Find out more➡️ www.getsafeonline.org/safejobseekertools
If you're looking for a job, you can now use Get Safe Online's new Jobseekers’ anti-scam tool centre to help you avoid fraud and other online harms
Find out more➡️ www.getsafeonline.org/safejobseekertools
Safe Jobseeker Tools - Get Safe Online
This page features seven easy-to-use, free tools to help you protect yourself from fraud and other online harms when searching for a job. In association
www.getsafeonline.org
December 10, 2025 at 1:20 PM
There's been a 237% increase in ‘advanced fee’ employment scams since the start of the year
If you're looking for a job, you can now use Get Safe Online's new Jobseekers’ anti-scam tool centre to help you avoid fraud and other online harms
Find out more➡️ www.getsafeonline.org/safejobseekertools
If you're looking for a job, you can now use Get Safe Online's new Jobseekers’ anti-scam tool centre to help you avoid fraud and other online harms
Find out more➡️ www.getsafeonline.org/safejobseekertools
A-Z of scams: Job scams
📱Unexpected WhatsApp message offering well-paid, flexible work
💻Fake recruiter asking for personal info & bank details to pay for training
Don't provide details/payments unless you've verified that the sender is a legitimate recruiter
https://www.tsscot.co.uk/a-z-scams/
📱Unexpected WhatsApp message offering well-paid, flexible work
💻Fake recruiter asking for personal info & bank details to pay for training
Don't provide details/payments unless you've verified that the sender is a legitimate recruiter
https://www.tsscot.co.uk/a-z-scams/
December 10, 2025 at 8:40 AM
A-Z of scams: Job scams
📱Unexpected WhatsApp message offering well-paid, flexible work
💻Fake recruiter asking for personal info & bank details to pay for training
Don't provide details/payments unless you've verified that the sender is a legitimate recruiter
https://www.tsscot.co.uk/a-z-scams/
📱Unexpected WhatsApp message offering well-paid, flexible work
💻Fake recruiter asking for personal info & bank details to pay for training
Don't provide details/payments unless you've verified that the sender is a legitimate recruiter
https://www.tsscot.co.uk/a-z-scams/
Today in the A-Z of scams: Insurance/warranty scams
📱Cold calls offering a better deal for appliance insurance
📱 Cold callers saying your appliance warranty is due for renewal
Don't give any details to a cold caller - if in doubt, contact the original supplier
https://www.tsscot.co.uk/a-z-scams/
📱Cold calls offering a better deal for appliance insurance
📱 Cold callers saying your appliance warranty is due for renewal
Don't give any details to a cold caller - if in doubt, contact the original supplier
https://www.tsscot.co.uk/a-z-scams/
December 9, 2025 at 9:01 AM
Today in the A-Z of scams: Insurance/warranty scams
📱Cold calls offering a better deal for appliance insurance
📱 Cold callers saying your appliance warranty is due for renewal
Don't give any details to a cold caller - if in doubt, contact the original supplier
https://www.tsscot.co.uk/a-z-scams/
📱Cold calls offering a better deal for appliance insurance
📱 Cold callers saying your appliance warranty is due for renewal
Don't give any details to a cold caller - if in doubt, contact the original supplier
https://www.tsscot.co.uk/a-z-scams/