one, that's bizarrely infantalising.

two, there's still no ramp happening. the explicitly stated problem has not been solved.

they just literally created a new problem in the form of an open umbrella.

now take into account that online shopping from a department store with kmart's pricepoint can be the only available option for someone who is both poor and disabled.

and then there's no "that's annoying, I'll try somewhere else."

you just don't get to have that thing now.

on your way home a stranger hands you a random amount of money and you know you've lost something else.

you get home and unpack and maybe half of what you needed is actually there.

like, walking into a shop and a bunch of the shelves are empty? yeah that happens sometimes.

but on the way to the register things just disappear from the trolley.

you pay for what's left but when you get to the doors your bags are... emptier.