🧵SaaS pricing can be… tricky. We thought we’d try charging per seat. It’s a simple concept that people understand, right?

Turns out, simple isn’t always better. Here’s what we learned and why we ditched seat-based pricing for a true value metric 👇

7 tools I rely on as a PM (and co-founder) at Canny:

• tl;dv – recording my calls
• Tome – product reviews
• Canny – capturing customer feedback
• ClickUp – managing projects
• @metabase.com – product analytics
• @figma.com – product mockups
• Ellie – personal to-dos

What are your go-to PM tools?