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SalesforceScott
@salesforcescott.bsky.social
Solving your Sales and Service Pain with Salesforce Expertise | Your Go-To for #Salesforce Excellence
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Good morning Peoples!

Have an excellent #Salesforce Day!
This is a very insightful description and quote of this new AI era that we are beginning:

"...the true revolution is that we are in is a human skills revolution, because knowledge is rapidly becoming commoditized."

Thoughts?

#AIdisruption #paradigmshift #salesforce #agentforce
December 19, 2024 at 1:42 PM
A bad process automated by AI is still a bad process.

Or worse—it's a mess accelerated at scale.

We've all heard the buzz: AI will revolutionize everything.

But let's pause for a reality check.

The promise of AI isn't just about doing things faster or cheaper.

It's about doing things better.
December 6, 2024 at 8:10 PM
The AI skeptics were right about hallucinations... until they weren't.

2024 is showing us the real ROI of generative AI, and it's staggering:

1. 3-5x productivity gains in certain tasks.
2. Automated customer support slashing resolution times.
November 25, 2024 at 5:46 PM
Whoa! And this happened last week.

I was a guest on Jon Ewoniuk's The 360 Salesforce Mastermind podcast.

I had a blast with this talking with Jon about Salesforce, the industry, customers' challenges, pain points and then the potential future.
November 19, 2024 at 4:56 PM
From "Software Developer" to "Software Composer"
Gartner reveals 80% of engineers need upskilling by 2027 as three waves of AI disruption reshape our field:
November 19, 2024 at 4:48 PM
Tech founders: Don't delay #RevOps until hitting milestones. Starting late means lost insights, missed scaling, scattered data & revenue leakage.

Build your revenue foundation now - even if messy & lean.

Start with basic tracking and scale as you grow. Your future $100M ARR depends on it.
November 19, 2024 at 4:43 PM
The ROI Revolution in Salesforce 🎯

Traditional CRM: Hard to measure benefits & fuzzy ROI.

Agentforce: Direct revenue linkage & clear metrics.

Finally, a straight line from investment to revenue.

SMB Leaders: How would this change your tech decisions? 🤔

#Salesforce #agentforce #ai #pricing
November 17, 2024 at 1:35 PM
AI is obliterating traditional SaaS pricing models.

The shift from seat-based to consumption pricing (API calls, compute, tokens) is happening NOW, not later.

One AI user = work of 3 humans.

Value ≠ login count anymore.

Time to rethink your entire pricing strategy.

#ai #salesforce
November 15, 2024 at 8:39 AM
Agentforce's $2/conversation fee is smart:

Unlike traditional Salesforce (upfront costs, training, delayed ROI), you pay as you create value.

Start small, test carefully, scale on results. The innovation isn't the AI—it's aligning costs with outcomes.

Game-changer for SMBs?

#AIStrategy #CRM
November 14, 2024 at 3:40 PM
Traditional SaaS is Having a 'Netflix vs. Blockbuster' moment

AI is pushing everything toward usage-based pricing.

Goodbye seat-based models, hello consumption pricing!

Winners in 2025 will track revenue, sales & growth differently.

Is your stack ready?

#SaaS #StartupStrategy #salesforce #AI
November 13, 2024 at 12:23 PM
Good morning Peoples!

Have an excellent #Salesforce Day!
November 13, 2024 at 12:11 PM