@ruffyruffy.bsky.social
Reposted
These guys get complaints normally about the things that massive evil corporations get complaints about.
They budget their complaints departments to be a certain size based on an expected volume of calls.
If you exceed that number by even 20-30% it starts ~failing~.
They budget their complaints departments to be a certain size based on an expected volume of calls.
If you exceed that number by even 20-30% it starts ~failing~.
November 27, 2025 at 9:11 PM
These guys get complaints normally about the things that massive evil corporations get complaints about.
They budget their complaints departments to be a certain size based on an expected volume of calls.
If you exceed that number by even 20-30% it starts ~failing~.
They budget their complaints departments to be a certain size based on an expected volume of calls.
If you exceed that number by even 20-30% it starts ~failing~.
Reposted
The average upset person with an unexpected charge card on their card suddenly has to wait an hour to talk to someone, rather than five minutes.
When they do get through, they are now ~angry~ - as a result, they take longer on their call and things gum up even worse.
When they do get through, they are now ~angry~ - as a result, they take longer on their call and things gum up even worse.
November 27, 2025 at 9:12 PM
The average upset person with an unexpected charge card on their card suddenly has to wait an hour to talk to someone, rather than five minutes.
When they do get through, they are now ~angry~ - as a result, they take longer on their call and things gum up even worse.
When they do get through, they are now ~angry~ - as a result, they take longer on their call and things gum up even worse.
Called visa again today, they gave me the same spiel about "We don't moderate content or pass moral judgment" that I literally JUST heard yesterday, but I had enough wherewithal this time to make sure I got myself a complaint ticket number!
November 28, 2025 at 12:43 AM
Called visa again today, they gave me the same spiel about "We don't moderate content or pass moral judgment" that I literally JUST heard yesterday, but I had enough wherewithal this time to make sure I got myself a complaint ticket number!
Reposted
other Indigenous people, please make sure to leave your venmo/cashapp here if you are also accepting cash payments from settlers today!
October 13, 2025 at 12:33 PM
other Indigenous people, please make sure to leave your venmo/cashapp here if you are also accepting cash payments from settlers today!
I just screwed up the courage to make my first calls about this, and set a daily reminder to call again! Let's get these fools!
November 26, 2025 at 11:59 PM
I just screwed up the courage to make my first calls about this, and set a daily reminder to call again! Let's get these fools!