If your hiring process rewards confidence over competence, your ‘inclusive culture’ isn’t inclusive.

If leaders are told to role-model behaviours but the system makes good leadership impossible, nothing changes.

Should I go on?

It’s hard to admit that real culture change means fixing the structures.

Because culture isn’t what you say—it’s how your organisation actually works.

But when I say “We also need to look at your processes, decision-making structures, and organisational design,” the energy shifts.

Because systems aren’t sexy.
And, more importantly, systems mean leadership has to change—not just employees.

I’ve seen it happen so many times—the moment I start talking about systems, people’s faces go blank.

They came for a conversation about culture change—something inspiring, something about leadership styles.