Office of the Ohio Consumers' Counsel
@occ4consumers.bsky.social
The PUCO requires Ohio energy marketers to list offers on its Energy Choice Ohio website, also known as “Apples to Apples" at energychoice.ohio.gov. Not all offers are good apples. Some may be bad or even rotten. Learn how to tell the difference: www.occ.ohio.gov/content/how-spot-bad-apple #Ohio
energychoice.ohio.gov
January 13, 2026 at 3:03 PM
The PUCO requires Ohio energy marketers to list offers on its Energy Choice Ohio website, also known as “Apples to Apples" at energychoice.ohio.gov. Not all offers are good apples. Some may be bad or even rotten. Learn how to tell the difference: www.occ.ohio.gov/content/how-spot-bad-apple #Ohio
If you are having difficulty paying winter-related heating bills, you may be eligible for HEAP (The Home Energy Assistance Program). Learn more about HEAP & check your eligibility here: www.occ.ohio.gov/factsheet/ho... #CostOfLiving
January 12, 2026 at 5:04 PM
If you are having difficulty paying winter-related heating bills, you may be eligible for HEAP (The Home Energy Assistance Program). Learn more about HEAP & check your eligibility here: www.occ.ohio.gov/factsheet/ho... #CostOfLiving
A smart thermostat can be very affordable and can save you money. Programmable thermostats can lower your energy costs by $50 or more a year. www.energy.gov/energysaver/... #EnergyEfficiency
Programmable Thermostats
In most situations, a programmable thermostat can save you money without sacrificing comfort.
www.energy.gov
January 9, 2026 at 4:02 PM
A smart thermostat can be very affordable and can save you money. Programmable thermostats can lower your energy costs by $50 or more a year. www.energy.gov/energysaver/... #EnergyEfficiency
Learn more about how area codes work in Ohio. Link: www.occ.ohio.gov/factsheet/oh...
Ohio Area Code Update | Office of the Ohio Consumers' Counsel
A Consumer's Guide to Ohio's Area Code Update The Area Code The first three digits of a 10-digit telephone number are known as an area code. These numbers represent a specific geographic area in…
www.occ.ohio.gov
January 8, 2026 at 5:01 PM
Learn more about how area codes work in Ohio. Link: www.occ.ohio.gov/factsheet/oh...
What’s draining your energy? It very well could be Vampire Power. If you don’t unplug appliances or chargers when not using them, they may still use power. Learn more with this OCC fact sheet: www.occ.ohio.gov/factsheet/wh... #savingmoney
What's draining your energy? Vampire Power | Office of the Ohio Consumers' Counsel
What's draining your energy? Vampire PowerEven after household appliances and electronics are turned off, many devices left plugged in continue to use power and increase your electric bill.
www.occ.ohio.gov
January 7, 2026 at 6:45 PM
What’s draining your energy? It very well could be Vampire Power. If you don’t unplug appliances or chargers when not using them, they may still use power. Learn more with this OCC fact sheet: www.occ.ohio.gov/factsheet/wh... #savingmoney
Would you be prepared if your power went out today? OCC has a fact sheet with power outage tips and information about your rights in case an outage affects you! www.occ.ohio.gov/factsheet/po...
Power Outage Tips and Customer Rights | Office of the Ohio Consumers' Counsel
Power Outage Tips and Consumer Rights
www.occ.ohio.gov
January 6, 2026 at 4:02 PM
Would you be prepared if your power went out today? OCC has a fact sheet with power outage tips and information about your rights in case an outage affects you! www.occ.ohio.gov/factsheet/po...
Learn more about the different energy choices available to you as an Ohio utility consumer, and how to choose the right one for you. Here’s a 3-minute video with the basics: youtu.be/uDBgMyiSS20 #moneysavingtips
Understanding Your Energy Choices
Generally don't get to choose your local utility in Ohio, the company that delivers your energy through wires or pipes. But you can choose which company supplies the electricity or natural gas that…
youtu.be
January 5, 2026 at 7:03 PM
Learn more about the different energy choices available to you as an Ohio utility consumer, and how to choose the right one for you. Here’s a 3-minute video with the basics: youtu.be/uDBgMyiSS20 #moneysavingtips
It is important to read your utility bill each month, look for any unusual charges or check on your energy provider. The bill may also contain important updates. Links: www.occ.ohio.gov/factsheet/na... www.occ.ohio.gov/factsheet/el... www.occ.ohio.gov/factsheet/wa...
Natural Gas Bill Made Easy | Office of the Ohio Consumers' Counsel
Natural Gas Bill Made EasyUtility bills are often complex and hard to understand. Often, consumers do not have the time or patience to understand all the charges on the bill.
www.occ.ohio.gov
January 2, 2026 at 7:01 PM
It is important to read your utility bill each month, look for any unusual charges or check on your energy provider. The bill may also contain important updates. Links: www.occ.ohio.gov/factsheet/na... www.occ.ohio.gov/factsheet/el... www.occ.ohio.gov/factsheet/wa...
Happy New Year from OCC! We hope that your 2026 is full of health, joy, friendship and smart energy choices! Learn more about smart energy choices here: www.occ.ohio.gov/publications
January 1, 2026 at 4:01 PM
Happy New Year from OCC! We hope that your 2026 is full of health, joy, friendship and smart energy choices! Learn more about smart energy choices here: www.occ.ohio.gov/publications
Looking to save more energy at home? Take a room-by-room walkthrough with OCC’s Home Energy Saver Checklist and track your progress toward a more efficient household. Start here: www.occ.ohio.gov/factsheet/ho...
Home Energy Saver Checklist | Office of the Ohio Consumers' Counsel
Home Energy Saver Checklist Reduce energy usage and save on utility bills Americans spend more than 80 percent of their utility dollars on heating, cooling, hot water heating, lighting, and…
www.occ.ohio.gov
December 30, 2025 at 6:40 PM
Looking to save more energy at home? Take a room-by-room walkthrough with OCC’s Home Energy Saver Checklist and track your progress toward a more efficient household. Start here: www.occ.ohio.gov/factsheet/ho...
Contacting your elected and appointed officials is an important way to make your voice heard and can help OCC represent your interests. See how to contact your General Assembly representatives and the PUCO on our website: www.occ.ohio.gov/advocacy
December 29, 2025 at 4:45 PM
Contacting your elected and appointed officials is an important way to make your voice heard and can help OCC represent your interests. See how to contact your General Assembly representatives and the PUCO on our website: www.occ.ohio.gov/advocacy
The Percentage of Income Payment Plan (PIPP Plus) is a program to help income-eligible electric and natural gas consumers afford their utility bills. Learn more about the program with OCC’s fact sheet: www.occ.ohio.gov/factsheet/pi... #SaveMoney #Ohio
Percentage of Income Payment Plan (PIPP Plus) | Office of the Ohio Consumers' Counsel
Know the Facts: PIPP Plus Download this image and share it with friends and family or on social media!
www.occ.ohio.gov
December 26, 2025 at 7:03 PM
The Percentage of Income Payment Plan (PIPP Plus) is a program to help income-eligible electric and natural gas consumers afford their utility bills. Learn more about the program with OCC’s fact sheet: www.occ.ohio.gov/factsheet/pi... #SaveMoney #Ohio
Merry Christmas to all from OCC! We hope your holiday is full of family, friends, and fun!
December 25, 2025 at 6:38 PM
Merry Christmas to all from OCC! We hope your holiday is full of family, friends, and fun!
Regulated utilities in Ohio offer bill-payment assistance programs to help those behind on their bills Learn more about various utility-provided assistance programs from OCC’s fact sheet: www.occ.ohio.gov/factsheet/ut...
Utility-Provided Assistance Programs | Office of the Ohio Consumers' Counsel
Utility-Provided Assistance Programs
www.occ.ohio.gov
December 24, 2025 at 5:04 PM
Regulated utilities in Ohio offer bill-payment assistance programs to help those behind on their bills Learn more about various utility-provided assistance programs from OCC’s fact sheet: www.occ.ohio.gov/factsheet/ut...
Constantly bothered with unwanted spam calls? You’re not alone! The Do Not Call Registry can help reduce some of the racket. Learn more with this OCC fact sheet: www.occ.ohio.gov/factsheet/wa...
Ways to Stop Unwanted Calls | Office of the Ohio Consumers' Counsel
Ways to Stop Unwanted Calls Unwanted calls are a problem for many Ohioans. This fact sheet from the Office of the Ohio Consumers’ Counsel explains how you can reduce and report those calls.…
www.occ.ohio.gov
December 23, 2025 at 3:30 PM
Constantly bothered with unwanted spam calls? You’re not alone! The Do Not Call Registry can help reduce some of the racket. Learn more with this OCC fact sheet: www.occ.ohio.gov/factsheet/wa...
Are you facing a utility disconnection? The Special Reconnect Order may help. Learn more in this 90-second video: youtu.be/4ZDmH6ED_Jo
Special Reconnect Order (SRO)
Are you worried about your electric or natural gas service being shut off? Or has it already been disconnected? You’re not alone.
The Special Reconnect Order from the Public Utilities Commission of…
youtu.be
December 22, 2025 at 6:02 PM
Are you facing a utility disconnection? The Special Reconnect Order may help. Learn more in this 90-second video: youtu.be/4ZDmH6ED_Jo
Curious about what’s going on with OCC? Sign up for our newsletter! We share information about our advocacy, outreach, energy saving tips and so much more about what we do for you in our agency! Learn more and sign up here: www.occ.ohio.gov/newsletters
December 19, 2025 at 3:03 PM
Curious about what’s going on with OCC? Sign up for our newsletter! We share information about our advocacy, outreach, energy saving tips and so much more about what we do for you in our agency! Learn more and sign up here: www.occ.ohio.gov/newsletters
Proper weatherization is a great way to ensure your home is warm & energy efficient. Ohioans can use a program called Home Weatherization Assistance Program (HWAP) which, for eligible consumers, can help ensure your home is properly weatherized. Learn more here: youtu.be/iVwC5SO3nyo
The Home Weatherization Assistance Program (HWAP)
There may be funds available from your local community action agency to help weatherize homes for income eligible households. This program is called the Home Weatherization Assistance Program or…
youtu.be
December 18, 2025 at 8:02 PM
Proper weatherization is a great way to ensure your home is warm & energy efficient. Ohioans can use a program called Home Weatherization Assistance Program (HWAP) which, for eligible consumers, can help ensure your home is properly weatherized. Learn more here: youtu.be/iVwC5SO3nyo
CONSUMER ALERT! AEP Ohio has asked the PUCO for a rate increase that would cause your bill to increase by ≈ $50 annually. You can still make an online comment in the case Learn how to make your voice heard here: www.occ.ohio.gov/factsheet/ae...
AEP Ohio Rate Increase 25-0392-EL-AIR | Office of the Ohio Consumers' Counsel
AEP Ohio Wants to Raise Your Electric BillAdding to the pain from a recent 36% jump in the Standard Service Offer Price. If approved, a typical AEP residential consumer’s annual bill could go up by…
www.occ.ohio.gov
December 17, 2025 at 3:30 PM
CONSUMER ALERT! AEP Ohio has asked the PUCO for a rate increase that would cause your bill to increase by ≈ $50 annually. You can still make an online comment in the case Learn how to make your voice heard here: www.occ.ohio.gov/factsheet/ae...
If you’re experiencing difficulties paying utility bills, you’re not alone. Help is out there. Ohio’s utilities are required to offer payment plans. Learn about this and more from this Ohio Consumers’ Counsel fact sheet: www.occ.ohio.gov/factsheet/ut...
Need Help with Your Utility Bills? Payment Plans are Available | Office of the Ohio Consumers' Counsel
Office of the Ohio Consumers' Counsel
www.occ.ohio.gov
December 16, 2025 at 6:22 PM
If you’re experiencing difficulties paying utility bills, you’re not alone. Help is out there. Ohio’s utilities are required to offer payment plans. Learn about this and more from this Ohio Consumers’ Counsel fact sheet: www.occ.ohio.gov/factsheet/ut...
Signing an apartment lease is a big step in life! Before you sign, the Ohio Consumers’ Counsel encourages you to review this important info regarding the cost of utility service for tenants: www.occ.ohio.gov/factsheet/ut...
Utility Service for Tenants (Submetering) | Office of the Ohio Consumers' Counsel
Utility Service for Tenants (Submetering)Tenants should understand how to receive and pay for utility services before signing a lease agreement. This fact sheet from the Office of the Ohio Consumers’…
www.occ.ohio.gov
December 15, 2025 at 6:21 PM
Signing an apartment lease is a big step in life! Before you sign, the Ohio Consumers’ Counsel encourages you to review this important info regarding the cost of utility service for tenants: www.occ.ohio.gov/factsheet/ut...
Whether you celebrate Hanukkah, Christmas, Kwanzaa, or another meaningful tradition, OCC wishes you the warmest of holidays this year.
December 15, 2025 at 3:20 PM
Whether you celebrate Hanukkah, Christmas, Kwanzaa, or another meaningful tradition, OCC wishes you the warmest of holidays this year.
Holiday lights are beautiful—but they don’t have to spike your electric bill.
You can have a bright, festive home and still keep energy costs in check. Learn how to save energy during the Holiday Season! www.occ.ohio.gov/factsheet/sa...
You can have a bright, festive home and still keep energy costs in check. Learn how to save energy during the Holiday Season! www.occ.ohio.gov/factsheet/sa...
Saving Energy During the Holidays | Office of the Ohio Consumers' Counsel
Saving Energy During the HolidaysSaving Energy is Saving MoneyInterested in saving money this holiday season?
www.occ.ohio.gov
December 12, 2025 at 6:48 PM
Holiday lights are beautiful—but they don’t have to spike your electric bill.
You can have a bright, festive home and still keep energy costs in check. Learn how to save energy during the Holiday Season! www.occ.ohio.gov/factsheet/sa...
You can have a bright, festive home and still keep energy costs in check. Learn how to save energy during the Holiday Season! www.occ.ohio.gov/factsheet/sa...
OCC, your residential utility consumer advocate, is always fighting to ensure secure affordable and reliable utility service for to all Ohioans. Stay up to date with allLearn mor about what OCC does to fight for you at our website advocacy page: www.occ.ohio.gov/advocacy #Advocacy #Ohio #Consumers
Advocating for Consumers | Office of the Ohio Consumers' Counsel
Consumers' Counsel Maureen Willis testifies before the Senate Energy & Public Utilities Committee on behalf of Ohio's residential utility consumers. Advocating for Consumers Laws enacted by the Ohio…
www.occ.ohio.gov
December 11, 2025 at 4:26 PM
OCC, your residential utility consumer advocate, is always fighting to ensure secure affordable and reliable utility service for to all Ohioans. Stay up to date with allLearn mor about what OCC does to fight for you at our website advocacy page: www.occ.ohio.gov/advocacy #Advocacy #Ohio #Consumers
On this Human Rights Day, make sure that you are aware of your rights regarding Energy Choice in Ohio! For more information visit this Ohio Consumers’ Counsel fact sheet: www.occ.ohio.gov/factsheet/en... #Rights #Ohio #Energy
Energy Choice: Know Your Rights! | Office of the Ohio Consumers' Counsel
Energy Choice: Know Your Rights!Understanding energy marketers and consumer rightsMany Ohioans can choose who supplies the electricity and/or natural gas they use through an energy marketer certified…
www.occ.ohio.gov
December 10, 2025 at 9:21 PM
On this Human Rights Day, make sure that you are aware of your rights regarding Energy Choice in Ohio! For more information visit this Ohio Consumers’ Counsel fact sheet: www.occ.ohio.gov/factsheet/en... #Rights #Ohio #Energy