@IZA_bonn and @JPAL 🇦🇷 in 🇨🇦.
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Coming soon: Did Kai perform as well as human counselors in increasing applications to teaching programs?
More about what we've learned here blogs.iadb.org/educacion/en...
Coming soon: Did Kai perform as well as human counselors in increasing applications to teaching programs?
More about what we've learned here blogs.iadb.org/educacion/en...
- Most Kai’s interactions were factual queries (course info, scholarships), while human counselors handled more subjective questions (e.g. "Am I patient enough to teach?").
Students did not interact the same way with humans or bots
- Most Kai’s interactions were factual queries (course info, scholarships), while human counselors handled more subjective questions (e.g. "Am I patient enough to teach?").
Students did not interact the same way with humans or bots
- Kai led with 35% initial engagement > than human counselors (28%)
- Kai responded faster & more factually focused. Kai and humans covered = number of topics per conversation.
- Kai seems more efficient: simillar info, similar engagement, shorter time
- Kai led with 35% initial engagement > than human counselors (28%)
- Kai responded faster & more factually focused. Kai and humans covered = number of topics per conversation.
- Kai seems more efficient: simillar info, similar engagement, shorter time
They lack the engagement and personalization essential in counseling.
They lack the engagement and personalization essential in counseling.
It works (JPE Micro forthcoming). It increased actual enrollement in teaching majors.
BUT...
It works (JPE Micro forthcoming). It increased actual enrollement in teaching majors.
BUT...