Nicki Macklin
@nickimacklin.bsky.social
PhD ORGANISATIONAL KINDNESS. Speaker, advocate, researcher, writer. Interested in kindness, social capital, psychological safety, leadership, humanistic care. Associate Editor, BMJ Leader. New Zealand/Aotearoa.
Thank you Ross!! Thrilled that it’s resonating!
July 31, 2025 at 3:19 AM
Thank you Ross!! Thrilled that it’s resonating!
Kia ora Natalie! Thanks for the support for such an important topic. A win for kindness! Ngā mihi x
March 17, 2025 at 6:18 PM
Kia ora Natalie! Thanks for the support for such an important topic. A win for kindness! Ngā mihi x
(2/2).... to help build a foundation for examining what makes great leaders kind and why kindness, in particular, needs to be an action priority for leadership. Benjamin's added insights closely reflect what our own research has found in terms of what supports kindness in action from the top down.
February 26, 2025 at 12:55 AM
(2/2).... to help build a foundation for examining what makes great leaders kind and why kindness, in particular, needs to be an action priority for leadership. Benjamin's added insights closely reflect what our own research has found in terms of what supports kindness in action from the top down.
@annabav.bsky.social this is a brilliant piece, thank you for your important contribution within it! We need more conversations like this! @kindnesshealthcare.bsky.social
February 3, 2025 at 8:57 PM
@annabav.bsky.social this is a brilliant piece, thank you for your important contribution within it! We need more conversations like this! @kindnesshealthcare.bsky.social
Thank you @hlthcarematters2me.bsky.social for the love and support! You were one of the first people who reached out to me on this PhD journey to offer encouragement and wisdom and I’ll always be grateful to know you! Much love xx
January 9, 2025 at 7:34 PM
Thank you @hlthcarematters2me.bsky.social for the love and support! You were one of the first people who reached out to me on this PhD journey to offer encouragement and wisdom and I’ll always be grateful to know you! Much love xx
Thank you @annabav.bsky.social ! It makes me so happy that our work has inspired someone who inspires me on the regular!
January 9, 2025 at 6:10 PM
Thank you @annabav.bsky.social ! It makes me so happy that our work has inspired someone who inspires me on the regular!
(6/6) Kindness is more than "being nice." It has the power to transform organisational culture, boost team morale, and enhance patient and staff safety and experiences.
Curious to know how kindness can become the cornerstone of healthcare? Read the full article here bmjleader.bmj.com/content/8/4/...
Curious to know how kindness can become the cornerstone of healthcare? Read the full article here bmjleader.bmj.com/content/8/4/...
Kindness: Poor cousin or equal kin to Compassion and Empathy in the Healthcare Literature? A Scoping Review
Objective This scoping review seeks to understand how kindness, compassion and empathy are defined and conceptualised within existing healthcare services literature.
Introduction Little consensus exi...
bmjleader.bmj.com
January 5, 2025 at 10:54 PM
(6/6) Kindness is more than "being nice." It has the power to transform organisational culture, boost team morale, and enhance patient and staff safety and experiences.
Curious to know how kindness can become the cornerstone of healthcare? Read the full article here bmjleader.bmj.com/content/8/4/...
Curious to know how kindness can become the cornerstone of healthcare? Read the full article here bmjleader.bmj.com/content/8/4/...
(5/6)
✨ The critical need to define and measure kindness, paving the way to advance research, and for its robust integration into healthcare leadership, quality improvement, and team culture.
✨ The critical need to define and measure kindness, paving the way to advance research, and for its robust integration into healthcare leadership, quality improvement, and team culture.
January 5, 2025 at 10:54 PM
(5/6)
✨ The critical need to define and measure kindness, paving the way to advance research, and for its robust integration into healthcare leadership, quality improvement, and team culture.
✨ The critical need to define and measure kindness, paving the way to advance research, and for its robust integration into healthcare leadership, quality improvement, and team culture.
4/6)
✨ It doesn't need to be a binary thing - but to appreciate these unique roles and functions, we must stand these terms together and apart - say what we mean, and so we know when we are doing well at each.
✨ It doesn't need to be a binary thing - but to appreciate these unique roles and functions, we must stand these terms together and apart - say what we mean, and so we know when we are doing well at each.
January 5, 2025 at 10:54 PM
4/6)
✨ It doesn't need to be a binary thing - but to appreciate these unique roles and functions, we must stand these terms together and apart - say what we mean, and so we know when we are doing well at each.
✨ It doesn't need to be a binary thing - but to appreciate these unique roles and functions, we must stand these terms together and apart - say what we mean, and so we know when we are doing well at each.
(3/6)
✨ Kindness is a distinct, action-oriented concept that deserves its own spotlight.
✨ A fresh perspective on the stimulus–response–action continuum, where empathy, compassion, and kindness each play unique roles, with different emotional and cognitive loads and interplay.
✨ Kindness is a distinct, action-oriented concept that deserves its own spotlight.
✨ A fresh perspective on the stimulus–response–action continuum, where empathy, compassion, and kindness each play unique roles, with different emotional and cognitive loads and interplay.
January 5, 2025 at 10:54 PM
(3/6)
✨ Kindness is a distinct, action-oriented concept that deserves its own spotlight.
✨ A fresh perspective on the stimulus–response–action continuum, where empathy, compassion, and kindness each play unique roles, with different emotional and cognitive loads and interplay.
✨ Kindness is a distinct, action-oriented concept that deserves its own spotlight.
✨ A fresh perspective on the stimulus–response–action continuum, where empathy, compassion, and kindness each play unique roles, with different emotional and cognitive loads and interplay.
(2/6)While compassion and empathy have dominated the conversation, kindness often gets sidelined—or worse, conflated with its counterparts. Our research highlights:
January 5, 2025 at 10:54 PM
(2/6)While compassion and empathy have dominated the conversation, kindness often gets sidelined—or worse, conflated with its counterparts. Our research highlights: