News Media Help Desk
@newsmediahelpdesk.org
A new resource to help local media navigate the fast-paced digital landscape.
https://newsmediahelpdesk.org/
https://newsmediahelpdesk.org/
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We are officially live! Check out the News Media Help Desk, a one-stop shop for local media organizations to get digital help, at newsmediahelpdesk.org
Issue No. 2 of Help Desk Monthly sent yesterday with a focus on selecting tools that align with your newsroom's mission.
When mission aligns with tools | Help Desk Monthly – News Media Help Desk
www.newsmediahelpdesk.org
January 14, 2026 at 9:53 PM
Issue No. 2 of Help Desk Monthly sent yesterday with a focus on selecting tools that align with your newsroom's mission.
Using Google’s Pinpoint for the first time? Check out our getting started guide and pro tips to help you have a successful launch with the free document analysis tool in your newsroom.
Getting started with Google Pinpoint: A guide for newsrooms – News Media Help Desk
www.newsmediahelpdesk.org
January 14, 2026 at 4:07 PM
Using Google’s Pinpoint for the first time? Check out our getting started guide and pro tips to help you have a successful launch with the free document analysis tool in your newsroom.
In our first 5-question survey, we learned that few people working in journalism are “extremely satisfied” with the digital tools used at their news organizations. Are you surprised?
We asked news professionals about how they pick digital tools. Here’s what they said. – News Media Help Desk
www.newsmediahelpdesk.org
January 13, 2026 at 9:06 PM
In our first 5-question survey, we learned that few people working in journalism are “extremely satisfied” with the digital tools used at their news organizations. Are you surprised?
New today: Here’s how The Post and Courier (@postandcourier.bsky.social) used sophisticated first-party data tools to support its statewide journalism mission — and what your organization can learn from their approach.
Inside The Post and Courier’s winning first-party data strategy with customer data platform BlueConic – News Media Help Desk
www.newsmediahelpdesk.org
January 12, 2026 at 5:42 PM
New today: Here’s how The Post and Courier (@postandcourier.bsky.social) used sophisticated first-party data tools to support its statewide journalism mission — and what your organization can learn from their approach.
Reposted by News Media Help Desk
I love the recent @newsmediahelpdesk.org case study looking at how Digital Trends is using TollBit to monitor AI traffic on its website.
It's a great example of a free, low-risk experiment having to do with AI that won't cause harm to a news publisher.
It's a great example of a free, low-risk experiment having to do with AI that won't cause harm to a news publisher.
Inside Digital Trends’ selection of TollBit to help monitor AI traffic to its website – News Media Help Desk
www.newsmediahelpdesk.org
January 8, 2026 at 9:47 PM
I love the recent @newsmediahelpdesk.org case study looking at how Digital Trends is using TollBit to monitor AI traffic on its website.
It's a great example of a free, low-risk experiment having to do with AI that won't cause harm to a news publisher.
It's a great example of a free, low-risk experiment having to do with AI that won't cause harm to a news publisher.
ICYMI: @rjionline.bsky.social and Local News Impact Consortium are launching a toolkit designed to help funders, civic leaders and newsroom leaders move through the ecosystem assessment process with more confidence and fewer surprises.
A new resource for taking the guesswork out of ecosystem research – RJI
rjionline.org
January 8, 2026 at 9:22 PM
ICYMI: @rjionline.bsky.social and Local News Impact Consortium are launching a toolkit designed to help funders, civic leaders and newsroom leaders move through the ecosystem assessment process with more confidence and fewer surprises.
Chartbeat is an analytics tool that can provide newsrooms with real-time data about the metrics that matter most. To find out if Chartbeat is right for your newsroom, and to get some pro tips, check out our getting started guide.
How to get your newsroom started with Chartbeat for analytics – News Media Help Desk
www.newsmediahelpdesk.org
January 8, 2026 at 7:14 PM
Chartbeat is an analytics tool that can provide newsrooms with real-time data about the metrics that matter most. To find out if Chartbeat is right for your newsroom, and to get some pro tips, check out our getting started guide.
Since the launch of its Jaunts AI chatbot, Nashville PBS noticed an uptick in website traffic and audience engagement on its site.
Here's a look at why and how the friendly Tennessean AI recommendations bot was born.
Here's a look at why and how the friendly Tennessean AI recommendations bot was born.
How Nashville PBS used its archive and AI to better help audiences find local travel stories – News Media Help Desk
www.newsmediahelpdesk.org
January 7, 2026 at 4:01 PM
Since the launch of its Jaunts AI chatbot, Nashville PBS noticed an uptick in website traffic and audience engagement on its site.
Here's a look at why and how the friendly Tennessean AI recommendations bot was born.
Here's a look at why and how the friendly Tennessean AI recommendations bot was born.
Thinking about using Good Tape in your newsroom? Check out our steps for getting started with this AI-based transcription tool.
Getting started with AI transcription tool Good Tape – News Media Help Desk
www.newsmediahelpdesk.org
January 6, 2026 at 5:19 PM
Thinking about using Good Tape in your newsroom? Check out our steps for getting started with this AI-based transcription tool.
New today: A look at how Ghost’s all-in-one publishing platform helped propel @404media.co to profitability within a year of launch
Ghost’s all-in-one publishing platform helped propel 404 Media to profitability within a year of launch – News Media Help Desk
www.newsmediahelpdesk.org
January 5, 2026 at 4:04 PM
New today: A look at how Ghost’s all-in-one publishing platform helped propel @404media.co to profitability within a year of launch
Listen: DeepMind’s Peter Battaglia explains how AI is reshaping weather forecasting — and what it means for energy, disasters, and daily life. Via Catalyst with Shayle Kann
How AI is changing weather forecasting
DeepMind’s Peter Battaglia explains how AI is reshaping weather science — and what it means for energy, disasters, and daily life.
www.latitudemedia.com
January 3, 2026 at 3:33 PM
Listen: DeepMind’s Peter Battaglia explains how AI is reshaping weather forecasting — and what it means for energy, disasters, and daily life. Via Catalyst with Shayle Kann
ICYMI: @gijn.org’s top 2025 guides cover everything from investigating climate change to reporting on AI
GIJN Resource Center’s Top Guides for 2025
Highlights this year have included guides to investigating landfill emissions, detecting AI content online, digging into caste discrimination, and material to help reporters investigate possible war crimes.
gijn.org
January 2, 2026 at 7:02 PM
ICYMI: @gijn.org’s top 2025 guides cover everything from investigating climate change to reporting on AI
Reposted by News Media Help Desk
The @newsmediahelpdesk.org is a one-stop shop for local media organizations to get digital help. Visit the Help Desk online: www.newsmediahelpdesk.org.
Sign up for the Help Desk's monthly newsletter: mailchi.mp/newsmediahel....
Sign up for the Help Desk's monthly newsletter: mailchi.mp/newsmediahel....
January 2, 2026 at 5:03 PM
The @newsmediahelpdesk.org is a one-stop shop for local media organizations to get digital help. Visit the Help Desk online: www.newsmediahelpdesk.org.
Sign up for the Help Desk's monthly newsletter: mailchi.mp/newsmediahel....
Sign up for the Help Desk's monthly newsletter: mailchi.mp/newsmediahel....
With a high number of student staffers, KOMU 8 needed a social management tool that helped establish clear workflows and maintain consistency in its online presence. They turned to Social News Desk, a platform designed specifically for news organizations.
How KOMU used Social News Desk to break news, monitor community activity – News Media Help Desk
www.newsmediahelpdesk.org
January 2, 2026 at 3:30 PM
With a high number of student staffers, KOMU 8 needed a social management tool that helped establish clear workflows and maintain consistency in its online presence. They turned to Social News Desk, a platform designed specifically for news organizations.
Reposted by News Media Help Desk
A tool to help local journalists with science reporting: www.editorandpublisher.com/stories/a-na...
And here is our podcast with Matt DeRienzo, director of SciLine, which also provides resources for local journalists. podcasts.apple.com/us/podcast/e...
And here is our podcast with Matt DeRienzo, director of SciLine, which also provides resources for local journalists. podcasts.apple.com/us/podcast/e...
December 23, 2025 at 1:58 PM
A tool to help local journalists with science reporting: www.editorandpublisher.com/stories/a-na...
And here is our podcast with Matt DeRienzo, director of SciLine, which also provides resources for local journalists. podcasts.apple.com/us/podcast/e...
And here is our podcast with Matt DeRienzo, director of SciLine, which also provides resources for local journalists. podcasts.apple.com/us/podcast/e...
Human editors at @merriam-webster.com have chosen slop as the 2025 Word of the Year.
Slop (noun): Digital content of low quality that is produced usually in quantity by means of artificial intelligence.
Slop (noun): Digital content of low quality that is produced usually in quantity by means of artificial intelligence.
2025 Word of the Year: Slop
Plus 'gerrymander', 'touch grass', 'performative', and other words that defined the year
www.merriam-webster.com
December 22, 2025 at 4:01 PM
Human editors at @merriam-webster.com have chosen slop as the 2025 Word of the Year.
Slop (noun): Digital content of low quality that is produced usually in quantity by means of artificial intelligence.
Slop (noun): Digital content of low quality that is produced usually in quantity by means of artificial intelligence.
Our inaugural edition of Help Desk Monthly sent earlier this week with an introduction from Help Desk Product Director @leahbecerra.com, links to all the articles from our launch and additional resources about AI for journalists.
Navigating relentless digital change | Help Desk Monthly – News Media Help Desk
www.newsmediahelpdesk.org
December 20, 2025 at 4:51 PM
Our inaugural edition of Help Desk Monthly sent earlier this week with an introduction from Help Desk Product Director @leahbecerra.com, links to all the articles from our launch and additional resources about AI for journalists.
Nota is a suite of AI-based tools built specifically for journalism workflows. For small newsrooms like The Current, using Nota means reporters and editors get to spend less time on production and more time reporting.
Nota: The journalism-trained AI tool helping small outlets expand capacity – News Media Help Desk
www.newsmediahelpdesk.org
December 19, 2025 at 9:20 PM
Nota is a suite of AI-based tools built specifically for journalism workflows. For small newsrooms like The Current, using Nota means reporters and editors get to spend less time on production and more time reporting.
Meta is experimenting with limiting the number of links people using professional mode and Facebook Pages can post on Facebook, unless they have a paid Meta Verified subscription.
Would you or your newsroom consider paying to post more links on the platform?
Would you or your newsroom consider paying to post more links on the platform?
Facebook is testing a link-posting limit for professional accounts and pages | TechCrunch
Meta said that the test impacts professional accounts and pages on Facebook.
techcrunch.com
December 18, 2025 at 9:22 PM
Meta is experimenting with limiting the number of links people using professional mode and Facebook Pages can post on Facebook, unless they have a paid Meta Verified subscription.
Would you or your newsroom consider paying to post more links on the platform?
Would you or your newsroom consider paying to post more links on the platform?
From @niemanlab.org: Journalists may see AI as a threat to the industry, but they’re using it anyway.
The three most frequent ways journalists surveyed report using AI are all tied to language processing: transcription, translation and grammar checking.
The three most frequent ways journalists surveyed report using AI are all tied to language processing: transcription, translation and grammar checking.
Journalists may see AI as a threat to the industry, but they’re using it anyway
Although AI use is now widespread among U.K. journalists, they still see it as much more of a threat than an opportunity.
www.niemanlab.org
December 18, 2025 at 6:09 PM
From @niemanlab.org: Journalists may see AI as a threat to the industry, but they’re using it anyway.
The three most frequent ways journalists surveyed report using AI are all tied to language processing: transcription, translation and grammar checking.
The three most frequent ways journalists surveyed report using AI are all tied to language processing: transcription, translation and grammar checking.
New today: AI scrapers harvest millions of pages from Digital Trends every week while sending back only a few thousand human visitors.
Now, @digital-trends.bsky.social is using Tollbit to help monitor the traffic. The tool may even help them monetize bot traffic later.
Now, @digital-trends.bsky.social is using Tollbit to help monitor the traffic. The tool may even help them monetize bot traffic later.
Inside Digital Trends’ selection of Tollbit to help monitor AI traffic to its website – News Media Help Desk
www.newsmediahelpdesk.org
December 17, 2025 at 2:02 PM
New today: AI scrapers harvest millions of pages from Digital Trends every week while sending back only a few thousand human visitors.
Now, @digital-trends.bsky.social is using Tollbit to help monitor the traffic. The tool may even help them monetize bot traffic later.
Now, @digital-trends.bsky.social is using Tollbit to help monitor the traffic. The tool may even help them monetize bot traffic later.
The inaugural edition of Help Desk Monthly, our monthly newsletter, sent this morning. Read the article version here.
If you like what you read, a link to subscribe is at the top of the story.
If you like what you read, a link to subscribe is at the top of the story.
Navigating relentless digital change | Help Desk Monthly – News Media Help Desk
www.newsmediahelpdesk.org
December 16, 2025 at 7:34 PM
The inaugural edition of Help Desk Monthly, our monthly newsletter, sent this morning. Read the article version here.
If you like what you read, a link to subscribe is at the top of the story.
If you like what you read, a link to subscribe is at the top of the story.
The latest episode of the Small Press, Big Ideas podcast featured Help Desk Product Director @leahbecerra.com and RJI Executive Director @randypicht.bsky.social talking about our new project!
December 16, 2025 at 5:45 PM
The latest episode of the Small Press, Big Ideas podcast featured Help Desk Product Director @leahbecerra.com and RJI Executive Director @randypicht.bsky.social talking about our new project!
Photographer Ann Hermes has been documenting old newspaper newsrooms. Her images show what's left and what we stand to lose. Via @poynterinstitute.bsky.social
This photographer is documenting old newspaper newsrooms while they’re still around - Poynter
Ann Hermes' images show what's left and what we stand to lose
www.poynter.org
December 15, 2025 at 6:02 PM
Photographer Ann Hermes has been documenting old newspaper newsrooms. Her images show what's left and what we stand to lose. Via @poynterinstitute.bsky.social
See how Pinpoint, Google’s free document analysis tool, became the backbone of Blue Ridge Public Radio’s workflow, turning a flood of emails, contracts and court filings into a searchable, shareable archive. #casestudy
How Blue Ridge Public Radio used Pinpoint to turn a motel mystery into an award-winning investigation – News Media Help Desk
www.newsmediahelpdesk.org
December 15, 2025 at 3:02 PM
See how Pinpoint, Google’s free document analysis tool, became the backbone of Blue Ridge Public Radio’s workflow, turning a flood of emails, contracts and court filings into a searchable, shareable archive. #casestudy