Yep! I emailed them about Ciel and they claimed they'd be 'shipping it separately' I recently got a tracking number for Sebastian's bonus but there's still no update from n Ciel's 😭. I spoke with someone else and the running theory is they oversold bonuses

so elegant 🙂‍↕️

i will say... i've already encountered a couple events that I hope get/already have been animated lol

I have this same issue with kalim's nendoroid 😭 One tiny tap and his staff falls from his hand! i've found using sticky tack helps but I'm not really into the residue it can leave behind.