Currently: Fellow. Ex: US Digital Service, CFPB, Ideo. co-founder Ada’s List
DC via London, Boulder, and the Sandhills of Nebraska
Direct File fan account
The first rule of gov transformation: there are a lot of rules. And there should be-ish. We don't need to wait for permission to rewrite them.
The first rule of gov transformation: there are a lot of rules. And there should be-ish. We don't need to wait for permission to rewrite them.
Yes, we proved excellent digital experiences are possible. Yes, we achieved satisfaction rates higher than Netflix. But we also learned that brilliant products alone don't change institutions.
Yes, we proved excellent digital experiences are possible. Yes, we achieved satisfaction rates higher than Netflix. But we also learned that brilliant products alone don't change institutions.
www.wired.com/story/doge-d...
www.wired.com/story/doge-d...
https://www.bbc.co.uk/news/live/c0k77xm651jt
https://www.bbc.co.uk/news/live/c0k77xm651jt
news.sky.com/story/people...
news.sky.com/story/people...