Mark Topps
marktopps.bsky.social
Mark Topps
@marktopps.bsky.social
Father l Social Care Leader l Regional Business Manager | Co-Founder of The Caring View | Blogger |Award-Winning Care Mentor for Business Development, Mental Health, and Work-Life Balance | Published Author
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In a world surrounded by tech and commissioners and funders that often see this as the answer to the shortage of care workers and a cheaper option, this image hits hard

It’s important that we remember tech should only be used to compliment good care and not replace the human element.
For decades, the internet browser has been our gateway to the web.

With the rise of AI-driven search and interaction, the traditional browser experience may be on the brink of a major transformation, or even extinction.

I think we could see this happen in 2026!

open.substack.com/pub/marktopp...
Are We Witnessing the End of the Internet Browser as We Know it?
For decades, the internet browser has been our gateway to the web but with the rise of AI-driven search, the traditional browser experience is on the brink of a major transformation
open.substack.com
December 11, 2025 at 10:48 AM
𝐖𝐡𝐚𝐭 𝐢𝐬 𝐠𝐨𝐢𝐧𝐠 𝐨𝐧 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐂𝐐𝐂?

The latest figures show that physical inspections have dropped from a peak of almost 23,000 in 2016, to less than 4,500 inspections conducted so far in 2025.

Read the full article by Care Home Professional here 👉 www.carehomeprofessional.com/cqc-inspecti...
www.carehomeprofessional.com
December 11, 2025 at 9:46 AM
Good morning
December 4, 2025 at 8:15 AM
As a leader stepping into management, one of the most powerful responsibilities you hold is shaping the culture of your team.

When culture turns inward, becomes secretive or excludes voices, it can quickly become what regulators call a closed culture.

open.substack.com/pub/marktopp...
Is Your Workplace at Risk of a Closed Culture?
Here’s How to Spot It and Stop It
open.substack.com
December 3, 2025 at 9:06 AM
Just living my football dadlife with the youngest at Wembley ⚽️

I guess it beats standing in the rain on the sideline (that’ll be tomorrow!)

Come on England!.. 🏴󠁧󠁢󠁥󠁮󠁧󠁿
November 29, 2025 at 6:02 PM
A wonderful couple of days at the Caring Times #CareManagementShow
November 28, 2025 at 8:07 PM
Telecare and remote monitoring have quickly become everyday parts of social care packages, modernising traditional care that is provided

I attended the #DigitalCareSummit and thought I would reflect on remote monitoring

Read my blog with InvictIQ here 👉 invictiq.com/telecare-and...
Benefits of Telecare and Remote Monitoring - InvictIQ
Telecare modernises social care, supports outcomes, and reassures families daily.
invictiq.com
November 19, 2025 at 12:35 PM
Providers Unite releases 'The National Social Care Narrative'

Read the findings here: open.substack.com/pub/marktopp...
Providers Unite releases 'The National Social Care Narrative'
Social care isn’t a “weak link” but a national infrastructure. Every £1 invested generates up to £2.35 in economic benefit, reduces hospital demand and strengthens communities.
open.substack.com
November 18, 2025 at 4:22 PM
DPD are offering £2,000 after their delivery bot disappeared mid-trial.

Makes you wonder - are we ready for this tech?

Does it help us progress or cut jobs and create more problems?

Good thing or bad thing?
November 18, 2025 at 8:54 AM
check out this great resource from @thecaringview.bsky.social
As temperatures drop and we head into the winter period, we know there is increase risks and pressure

Preparing now can help prevent outbreaks and keep services running smoothly.

Download our free Winter Planning Checklist today here 👉 thecaringview.co.uk/resource-hub...
November 8, 2025 at 9:47 AM
As we head into the winter period, we know based on previous years this will impact our staff teams and the people we support

This blog provides some key actions and a winter ready-to-use checklist to help Registered Managers and care providers stay winter-ready

open.substack.com/pub/marktopp...
Winter Readiness Plan
This blog provides some key actions and a winter ready-to-use checklist to help Registered Managers and care providers stay winter-ready.
open.substack.com
November 8, 2025 at 9:46 AM
𝐓𝐡𝐞 𝐟𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐟𝐞𝐫𝐭𝐢𝐥𝐢𝐭𝐲 𝐜𝐚𝐫𝐞 𝐢𝐬 𝐛𝐞𝐢𝐧𝐠 𝐬𝐡𝐚𝐩𝐞𝐝 𝐛𝐲 𝐀𝐈 and as someone who has experienced the IVF journey and has children who may do the same, the future of IVF with the support of AI is one that fascinates me.

open.substack.com/pub/marktopp...
AI's Growing Impact on IVF
The future of reproductive medicine lies at the intersection of technology and trust. AI isn’t just a buzzword in the world of medicine and science, but a tool that when implemented responsibly, can t...
www.linkedin.com
November 6, 2025 at 8:27 PM
After a short hiatus, due to poor health and being busy at work, The Caring Bytes returns! I have been collating the most impactful AI and technology news this month, and boy is it good!

www.linkedin.com/pulse/octobe...
October 2025 AI & Tech Roundup
After a short hiatus, due to poor health and being busy at work, The Caring Bytes returns! I have been collating the most impactful AI and technology news this month, and boy is it good! Before we div...
www.linkedin.com
October 20, 2025 at 7:14 AM
Mandatory Menopause Action Plans are coming - are you ready?

open.substack.com/pub/marktopp...
Mandatory Menopause Action Plans are coming - are you ready?
Earlier this month, the Government announced that from 2027, menopause action plans will be mandatory for organisations employing 250+ employees.
open.substack.com
October 15, 2025 at 7:59 AM
We live discussing Common CQC Inspection Mistakes and How to Fix Them

Watch live using this link 👉 www.youtube.com/live/QpRoPS9...
October 14, 2025 at 6:36 PM
I recently switched Rostering and Care Planning systems, but it got me thinking about digital transformation and the impact digital has on employees and those we support when we don’t have the right systems

This blog explores how software is reshaping the sector

invictiq.com/utilising-so...
Utilising Software in Social Care - InvictIQ
Care software transforming compliance, workforce management, and engagement.
invictiq.com
October 14, 2025 at 11:37 AM
Here Are the Catchiest Songs Ever, According to AI and Human DJs

Here's that study's top 5 catchiest songs:

1. Spice Girls: Wannabe
2. Lou Bega: Mambo No. 5
3. Survivor: Eye of the Tiger
4. Lady Gaga: Just Dance
5. ABBA: SOS

Read the full article here: www.cnet.com/tech/service...
Here Are the Catchiest Songs Ever, According to AI and Human DJs
What music do we want, do we really, really want? Hint: It's that one Spice Girls song, apparently.
www.cnet.com
October 2, 2025 at 3:17 PM
Caught up last night after The Caring View 💚💙 on a insightful webinar with HR experts Victoria Templeton FCIPD & Abby Ashford on tackling discrimination under the Equality Act 2010.

Thought I would share my takeaways with you all...

open.substack.com/pub/marktopp...
The primary areas of discrimination
I have just caught up on an information-packed webinar, with Business HR Solutions (Consultancy) Limited which was led by Victoria Templeton FCIPD and Abby Ashford as they tackled one of the most crit...
open.substack.com
October 1, 2025 at 9:42 AM
After years of debate, the UK has taken a unique approach to regulating AI, opting for a flexible, cross-sector framework based on 5 core principles rather than new legislation.

🔍 Read more about the latest developments and what they mean for your organisation.

open.substack.com/pub/marktopp...
AI Regulation in the UK – September 2025 update
by John Warchus | 23.09.2025
open.substack.com
September 27, 2025 at 11:11 AM
Empowering independence is more than a fancy couple of words, it transforms services from being transactional task focused to transformational and life changing.

Here's my new blog with InvictIQ 👉 invictiq.com/empowering-i...
invictiq.com
September 22, 2025 at 7:15 AM
Ready for a night of big vocals, bigger emotions and a few laughs – Lewis Capaldi! 🎶”
September 17, 2025 at 6:17 PM
OpenAI has just released its most comprehensive study to date on how people use ChatGPT and the findings are both surprising and affirming.

What's clear is ChatGPT is no longer just a tech novelty but a tool that's reshaping how we work, learn and live

www.linkedin.com/pulse/openai...
OpenAI study finally reveals how people actually use ChatGPT
OpenAI has just released its most comprehensive study to date on how people use ChatGPT and the findings are both surprising and affirming. With over 700 million weekly users sending 2.
www.linkedin.com
September 17, 2025 at 7:03 AM
OpenAI, the firm behind ChatGPT, has signed a deal to use artificial intelligence (AI) to increase productivity in the UK's public services, the government has announced.

open.substack.com/pub/marktopp...
OpenAI has signed a deal to use AI to increase productivity in the UK's public services
This news broke in July, although I just found this in my drafts but thought I would share as its written, and there will still be many people not aware of this but OpenAI, the firm behind ChatGPT, ha...
open.substack.com
September 10, 2025 at 6:37 PM