Thanks for the advice!

Well, good luck with the launch! We already have paid users and beta testers so I'll try to active them too 🤞

That 'what if' turned into 'why not build it ourselves?' Hello getslap.co

We weren't trying to build the next giant helpdesk. We just wanted to solve our own problem: enabling proper, two-way email conversations within Notion, making it a truly capable ticketing system for teams like ours.

(5/5)

This got us thinking: all our other critical work – projects, client info – was already in Notion.

What if... what if support could live there too? It felt so close to being the perfect hub for us. The only real gap? Getting emails in and out smoothly. 📧

(4/5)

So, we explored dedicated helpdesk softwares: Intercom, Zendesk...

But for our small team (no dedicated support folks!) and tickets volume, it felt overkill. Expensive, another tool to learn, and crucially, totally disconnected from Notion, where we did everything else. Still not it.

(3/5)

A while back, I was working for a startup and we were drowning in client emails – questions, feedback, issues.

We started a **shared inbox** for support. Quickly became pure chaos. Lost track of who was doing what, lost emails, unhappy clients ... It just wasn't the 'wand' working for us.

(2/5)

Cool! So you're part of the users who can embed a Notion form natively? How do you reply to users, you send them an email? 😀

That's cool and a smart way to remind users that there is a real human person behind the product 😊

What did you use for the form?

🔧 Advanced Features: Manage multiple mailboxes, route emails to different databases based on labels, and more! Try it out on getslap.co and let us know what you think!

📨 Initiate Conversations: Start new email conversations right from Notion. Just create a new page and define the recipient in the email field.