Jared Spool
jmspool.bsky.social
Jared Spool
@jmspool.bsky.social
Always focused on eliminating all the poorly-designed products and services from our world. People’s lives are complicated enough. We don’t have to make it worse for them.

You can find me at CenterCentre.com and in the Leaders of Awesomeness community.
Proof that ChatGPT has a Boston accent.
August 22, 2025 at 8:10 PM
“Listen to Real Human DJs Spinning Live at 92.7FM & The KEXP App”

Another instance of an organization marketing its humans instead of AI.

More evidence that nobody wants to be on the receiving end of AI.

(h/t @ddt.bsky.social)
August 18, 2025 at 12:49 AM
Last year, I predicted we’d see during the next 2 years promotions for AI-free experiences.

I just saw my first one.

United is now advertising their customer service app is a human, not an AI.

People don’t want to be handled by machines. Nobody likes being on the receiving end of AI.
July 16, 2025 at 3:12 PM
New FREE session:
How AI Will Bring On A UX Resurgence
Friday, June 6, Noon ET

maven.com/p/52f586/how...
June 7, 2025 at 6:48 PM
We’ve identified what makes the top UXers perform at their best, and we’ve bundled what we’ve learned into four fantastic courses.

Bring up your UX professional skills with our advanced courses and get 10% off through May 29 with coupon: summer25

You can see everything we offer at CenterCentre.com
May 24, 2025 at 12:24 PM
March 22, 2025 at 7:46 PM
Updated Status:
Back to 0 millignomes
January 12, 2025 at 7:27 PM
Current Status:
400 millignomes of snowfall since last night.
January 11, 2025 at 7:04 PM
Current Status
January 1, 2025 at 8:21 PM
CVS wished me a happy holiday. I feel seen.
December 25, 2024 at 8:37 PM
Holiday tradition:

Panettone French Toast
December 25, 2024 at 6:33 PM
“Fundamentally, when we value effort over outcome, we're paying for incompetence.” — Dan Ariely
November 27, 2024 at 1:24 PM
Hunting for a UX job is more challenging than ever. It’s a mess out there. There has never been so many UX folks looking for their jobs at one time.

It’s never been more important to stand out from the crowd to show hiring managers you’re the right fit for their open positions.
bit.ly/cc-jobmarket
November 17, 2024 at 8:00 PM
TIL that highfalutin is a real word.

www.merriam-webster.com/dictionary/h...
August 18, 2024 at 7:55 PM
Current Status:
August 16, 2024 at 11:27 PM
Some bad science never dies.
August 16, 2024 at 2:11 AM
This feels very similar to Kaner’s Gradients of Agreement. You’re probably already aware of it, but in case you’re not …

Facilitator's Guide to Participatory Decision-Making (Jossey-Bass Business & Management) a.co/d/hyhC5Oh
August 15, 2024 at 11:58 AM