Thanks to the organisers Eve Mullins, Justin Canty and Elin Nilsson for managing an enriching and stimulating events and thanks to colleagues for great contributions!5/5

Common points of connections and collaborations have emerged at all moments of the day. And supportive and encouraging exchanges and feedback have been provided to everyone’s enjoyment!4/5

Focus on service users/clients highlighted how different conversations call for different formats, displays of empathy, emotions, & identity work to ensure people’s experiences are listened to and reflected in practices & norms.3/5

The wonderful keynote by Marie Flinkfeldt also showed how a granular micro-approach as CA becomes super relevant for macro-societal issues.2/5