Chris Evans
@evns.io
Building @incident.io 🔥 Typically found in London, New York, or somewhere in between.
Formerly on Twitter at https://x.com/evnsio.
Formerly on Twitter at https://x.com/evnsio.
Pinned
Chris Evans
@evns.io
· Dec 10
New blog post summarising the incident in 2023 that crashed the UK air traffic flight planning software. Quite fun nerding out on this one!
incident.io/blog/the-fli...
incident.io/blog/the-fli...
Reposted by Chris Evans
On-call? More like on-cool 😎
June 18, 2025 at 1:43 PM
On-call? More like on-cool 😎
Picnic is an online supermarket on a mission to make grocery shopping simple, fun, and affordable. And they're clearly a company with great taste, choosing @incident_io to help them achieve their high bar for reliability.
April 30, 2025 at 12:42 PM
Picnic is an online supermarket on a mission to make grocery shopping simple, fun, and affordable. And they're clearly a company with great taste, choosing @incident_io to help them achieve their high bar for reliability.
After six months of watching our engineering team deep in the AI trenches, I’m more convinced than ever: AI isn't just a nice-to-have in incident management—it’s a necessity.
April 23, 2025 at 12:18 PM
After six months of watching our engineering team deep in the AI trenches, I’m more convinced than ever: AI isn't just a nice-to-have in incident management—it’s a necessity.
What does unloading a 747 jet engine from a trailer have to do with incident management?
Great question...
Great question...
April 22, 2025 at 12:12 PM
What does unloading a 747 jet engine from a trailer have to do with incident management?
Great question...
Great question...
We're building an AI incident responder 🔥
Not to replace humans, but to work jointly alongside them.
Initially, we're focused on accelerating the investigation and diagnosis stages of an incident, helping search and correlate data points, signals and context from across your organization.
Not to replace humans, but to work jointly alongside them.
Initially, we're focused on accelerating the investigation and diagnosis stages of an incident, helping search and correlate data points, signals and context from across your organization.
January 23, 2025 at 3:48 PM
We're building an AI incident responder 🔥
Not to replace humans, but to work jointly alongside them.
Initially, we're focused on accelerating the investigation and diagnosis stages of an incident, helping search and correlate data points, signals and context from across your organization.
Not to replace humans, but to work jointly alongside them.
Initially, we're focused on accelerating the investigation and diagnosis stages of an incident, helping search and correlate data points, signals and context from across your organization.
When your automated "Create a Google Meet" software retries a little too aggressively 😅
December 17, 2024 at 11:24 AM
When your automated "Create a Google Meet" software retries a little too aggressively 😅
This week, we launched Scribe — an AI agent for incident calls, that:
1️⃣ transcribes in real time
2️⃣ shows the current topic in Slack/Web so you always know what's being discussed
3️⃣ surfaces key points and actions, and summaries on the go
Genuinely one of the best things we’ve shipped this year! 🚀
1️⃣ transcribes in real time
2️⃣ shows the current topic in Slack/Web so you always know what's being discussed
3️⃣ surfaces key points and actions, and summaries on the go
Genuinely one of the best things we’ve shipped this year! 🚀
December 11, 2024 at 2:52 PM
This week, we launched Scribe — an AI agent for incident calls, that:
1️⃣ transcribes in real time
2️⃣ shows the current topic in Slack/Web so you always know what's being discussed
3️⃣ surfaces key points and actions, and summaries on the go
Genuinely one of the best things we’ve shipped this year! 🚀
1️⃣ transcribes in real time
2️⃣ shows the current topic in Slack/Web so you always know what's being discussed
3️⃣ surfaces key points and actions, and summaries on the go
Genuinely one of the best things we’ve shipped this year! 🚀
New blog post summarising the incident in 2023 that crashed the UK air traffic flight planning software. Quite fun nerding out on this one!
incident.io/blog/the-fli...
incident.io/blog/the-fli...
December 10, 2024 at 9:26 AM
New blog post summarising the incident in 2023 that crashed the UK air traffic flight planning software. Quite fun nerding out on this one!
incident.io/blog/the-fli...
incident.io/blog/the-fli...
Big news. incident.io is opening a base in San Francisco! 🌉🌇
🎉 We’re thrilled to announce that incident.io is opening a new office in San Francisco! 🎉
With London, NYC, and now SF, we’re officially working across three time zones to better support our customers, grow our team, and stay close to the action.
See you in January 2025 🔥
With London, NYC, and now SF, we’re officially working across three time zones to better support our customers, grow our team, and stay close to the action.
See you in January 2025 🔥
November 25, 2024 at 7:15 PM
Big news. incident.io is opening a base in San Francisco! 🌉🌇
Has there been any public analysis of Twitter usage against the growth in Bluesky? I imagine not, but would love to see it.
November 25, 2024 at 5:55 PM
Has there been any public analysis of Twitter usage against the growth in Bluesky? I imagine not, but would love to see it.
There are few things as infuriating as having to explain to customer support how basic features in their product work.
I do get it, it's hard to train people consistently, but it doesn't make it any less annoying 😅
I do get it, it's hard to train people consistently, but it doesn't make it any less annoying 😅
November 25, 2024 at 10:17 AM
There are few things as infuriating as having to explain to customer support how basic features in their product work.
I do get it, it's hard to train people consistently, but it doesn't make it any less annoying 😅
I do get it, it's hard to train people consistently, but it doesn't make it any less annoying 😅
Reposted by Chris Evans
Delete ordinary.
Create exuberant.
Copy everything.
Create exuberant.
Copy everything.
November 23, 2024 at 3:28 PM
Delete ordinary.
Create exuberant.
Copy everything.
Create exuberant.
Copy everything.
New @incident.io merch arrived today. Pretty pleased with it 🔥
November 21, 2024 at 12:46 PM
New @incident.io merch arrived today. Pretty pleased with it 🔥
Today was the first of our weekly live-streams, demoing whatever shipped in the week at @incident.io.
Naturally, as soon as I started sharing my screen, this happened 😂
Full recording of our alert timeline feature (complete with blank screen incident) here: www.youtube.com/live/XeIzto_...
Naturally, as soon as I started sharing my screen, this happened 😂
Full recording of our alert timeline feature (complete with blank screen incident) here: www.youtube.com/live/XeIzto_...
November 20, 2024 at 7:11 PM
Today was the first of our weekly live-streams, demoing whatever shipped in the week at @incident.io.
Naturally, as soon as I started sharing my screen, this happened 😂
Full recording of our alert timeline feature (complete with blank screen incident) here: www.youtube.com/live/XeIzto_...
Naturally, as soon as I started sharing my screen, this happened 😂
Full recording of our alert timeline feature (complete with blank screen incident) here: www.youtube.com/live/XeIzto_...
I'm pretty pleased with how this revamp turned out. Looks better, reads better, and feels better 😉
We’ve revamped our tactical guide to modern incident management, including:
📟 Healthy on-call practices
🪨 Incident basics & tracking
🔥 Response tactics
👩🎓 Learning from incidents
📈 Key metrics
No fluff, just real-world insights from actual incident responders. Enjoy! 🚀
go.incident.io/guide
📟 Healthy on-call practices
🪨 Incident basics & tracking
🔥 Response tactics
👩🎓 Learning from incidents
📈 Key metrics
No fluff, just real-world insights from actual incident responders. Enjoy! 🚀
go.incident.io/guide
The practical guide to incident management
This guide respresents our years of collective knowledge and experience, distilled into practical advice that can be adopted across your whole organization.
go.incident.io
November 19, 2024 at 6:59 PM
I'm pretty pleased with how this revamp turned out. Looks better, reads better, and feels better 😉
I love seeing products I use (and love!) adopting @incident.io status pages.
The latest entrant is Descript, which is a phenomenal product for high quality video editing.
The latest entrant is Descript, which is a phenomenal product for high quality video editing.
November 19, 2024 at 5:47 PM
I love seeing products I use (and love!) adopting @incident.io status pages.
The latest entrant is Descript, which is a phenomenal product for high quality video editing.
The latest entrant is Descript, which is a phenomenal product for high quality video editing.
A snowy Old Street this morning ❄️
November 19, 2024 at 9:15 AM
A snowy Old Street this morning ❄️
Nice post on the role of incident management within platform engineering 👇
November 18, 2024 at 6:31 PM
Nice post on the role of incident management within platform engineering 👇
Bluesky being spoken about on BBC 5Live this morning. Definitely feeling like it’s hit the critical mass and exposure needed to really get the wheels turning.
November 18, 2024 at 6:16 AM
Bluesky being spoken about on BBC 5Live this morning. Definitely feeling like it’s hit the critical mass and exposure needed to really get the wheels turning.
Reposted by Chris Evans
All I want for Christmas is a silent night 💔 🥲
November 15, 2024 at 2:38 PM
All I want for Christmas is a silent night 💔 🥲
The guy next to me in an airport lounge just ordered a pint of milk. That's not ok, right?
November 14, 2024 at 10:54 PM
The guy next to me in an airport lounge just ordered a pint of milk. That's not ok, right?
About 10 years in the making, and old friend and I finally landed the plane on this joke.
November 14, 2024 at 6:07 PM
About 10 years in the making, and old friend and I finally landed the plane on this joke.
Reposted by Chris Evans
When you know you're supposed to be learning from the incident, but that sweet, sweet blame is calling your name... #blamelessculture #postmortem
November 13, 2024 at 4:32 PM
When you know you're supposed to be learning from the incident, but that sweet, sweet blame is calling your name... #blamelessculture #postmortem