AI is changing CRM — but not all innovation delivers real business value. The next evolution isn’t just automation; it’s agentic AI combined with no-code platforms, enabling organizations to move faster while staying in control. That’s the focus of Creatio No-Code Days Florida: Agentic Leadership, taking place June 11–12, 2026. This flagship Creatio conference brings […]

How to correct the style of image buttons in the Infor CRM web client so that different user themes render icons correctly.

Some the possible remedies for a sluggish Infor CRM SLX system include setting up content expiration and/or multiple application pools, and having the site precompile after a deployment.

Some the possible remedies for a sluggish Infor CRM SLX system include upgrading the server specs, clearing out unused groups for the database, and clearing out the INDEXUPDATES table in the database.

At Customer FX, working closely with organizations to help them get more value from their CRM is our goal, both today and as their needs evolve. That’s why we recommend that you join this upcoming Infor-hosted webinar unveiling Infor CRM SLX v10 and the Product Roadmap. This is a major release focused on performance, usability, […]

If you've ever opened a support case and thought, "where do I start?", you're not alone. Between long descriptions, activity histories, emails, attachments, and multiple tabs, support cases can quickly become information overload. When you’re trying to help a customer—or jump into a case someone else has been working—you don’t always have time to read everything line by line.  This is a great time to make use of AI Case Summary in Creatio.

In 2025, Infor hosted a series of Infor CRM SLX webinars designed to help CRM administrators, power users, and business leaders get more value from their Infor CRM investment. These on-demand Infor CRM SLX webinars cover a wide range of topics, including Infor CRM SLX administration best practices, workflow automation and customer journey optimization, mobile […]

This article will look at how to execute a process via client-side Javascript code and pass multiple records. Refer to the previous articles on executing a process via code below: Starting a Process from Client-Side Code on a Creatio Freedom UI Page Programmatically Starting a Process from Client Code on a Classic Creatio Page In […]

Dec 9, 10:00 AM – 11:00 AM The team at Infor will hold an exclusive LinkedIn Live session to showcase the latest Infor CRM innovations to help you get more from your sales processes.  Using AI, you will be able to improve lead scoring, customer insights, and predictive analytics.  This will benefit your sales teams […]

Understanding the new vs old appearance of the web client in system at version 9.0 and higher.

Upgrading Infor CRM does not have to be stressful. This guide covers the top five best practices for preparing your environment, handling customizations, merging web.config changes, and running a clean, predictable upgrade.

Once you have configured Gmail to be able to sync with Infor CRM SLX using the Google console, you can take the ID values generated and configure CRM to complete this integration.

You need to uses Google console to set your company's Gmail settings to allow sync with Infor CRM SLX.

There’s no denying it Artificial Intelligence is being incorporated everywhere.  When it’s incorporated with CRM it allows businesses to connect with customers, predict outcomes, and optimize operations. Join Infor for an exclusive one-hour webinar, “Admin Advantage: Next-Level CRM — AI Meets Infor CRM SLX v10.0”, where you’ll explore how AI is reshaping CRM as we […]

In Infor CRM SLX, it is important to set identical names for the Data Link connections in Connection Manager and Application Architect.

Once you have configured Microsoft Hosted Exchange to be able to sync with Infor CRM SLX, you can take the ID values generated and configure CRM to complete this integration.

You need to log into Microsoft Entra in order to configure Microsoft Hosted Exchange to be able to sync directly with Infor CRM SLX.

️ Tuesday, October 28, 2025 ⏲️10:00 AM EDT | ⏱️ 1 hour | Online Webinar Artificial Intelligence is reshaping how businesses connect with customers. By automating everyday tasks and revealing meaningful insights, AI empowers teams to work smarter, make better decisions, and deliver stronger results. Join Ed Heinsus and Mike Strieder of Infor for the […]

Yesterday’s webinar, “Mastering Infor CRM SLX on the Go: Seamless Updates and Customizations” covered many topics, such as: Mobile Setup & Customization – How to configure Infor CRM SLX Mobile, roll out updates, and create a desktop shortcut for quick access. Problem-Solving Tips – Solutions for common challenges with mobile adoption and usability. Customizations – […]

This article will look at how to use the results of a Read Data element in a Creatio process to create a comma-delimited list of the values in a single string. For this article, I’ll be reading contact records, then creating a comma-delimited list of their email addresses (with the idea that I can then […]

If your team uses Infor CRM SLX Mobile, you know how important it is to keep it working smoothly in the field. This upcoming 60-minute session is designed to help developers, administrators, and power users get more out of their mobile setup. The experts at Infor will walk through how to configure and customize the […]

When performing an upgrade to the most recent version of Infor CRM SLX, there are simple way to determine whether you must upgrade Crystal Reports runtime engine.

Here are steps for deploying an update bundle for Infor CRM SLX using Application Architect.

In this article I will setup the new calendar control in a custom section. In the example for this article I have a section for requests and I want to show these requests in my calendar based on a start and end date. The end results will look like the picture below. One of the […]

Creatio’s No-Code Day is back — and this year, it’s been completely reimagined. With a fresh, immersive format and a special focus on the financial services industry, this event is designed to empower professionals at every level with the tools, insights, and connections needed to lead digital transformation. Whether you’re a banking executive, fintech innovator, […]