Heritage Cirqa Library Software
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cirqa.co.uk
Heritage Cirqa Library Software
@cirqa.co.uk
Heritage Cirqa, Look4, Heritage Library Management System
Professional library software, designed for small to medium-sized libraries. Proudly employee-owned since 2016, we focus on great service, customer needs, and long-term sustainability.
We were delighted to sponsor this award again in 2025. Our Sales Manager, Emma Williams, was on the judging panel: “A relatively simple idea, but executed exceptionally well. The professional presentation, inclusivity and collaboration elevate this into something truly worthy of wider recognition.”
January 20, 2026 at 2:23 PM
This week’s support weekly email tackles 'Understanding your different logins'. It's a practical overview of the various logins used with our software, what each one is for, and when you’ll need it, from server access and staff logins to support website access.
cirqasupport.com/supportweekl...
January 20, 2026 at 8:14 AM
This week's hints and tips email features a range of free promotional graphics you can use to promote book clubs in your library. Colours are deliberately muted, as a quieter design often helps posts stand out more. Sometimes, not shouting gets you noticed....

cirqasupport.com/supportweekl...
January 13, 2026 at 8:47 AM
Apologies to any customers who have tried to reach us by telephone or cirqasupport.com.

An external network issue affecting our area is disrupting services and our ISP is currently working to fix it.

In the meantime we can be contacted by email (e.g. [email protected] or [email protected]).
January 6, 2026 at 8:37 AM
We are back! The IS Oxford office opened at 8am this morning.

Hope you all had a fabulous Christmas and New Year, and are ready to start the year refreshed and recharged. If there’s anything we can help with, just get in touch.

We are looking forward to working with you in 2026.
January 2, 2026 at 9:12 AM
Our office will close at 2pm on Christmas Eve and reopen at 8am on Friday 2 January.

You can still access help guides and tutorial videos via our support site. Hosted customers can report urgent issues by email.

Wishing you a very Merry Christmas and a Happy New Year from everyone at IS Oxford!
December 23, 2025 at 9:33 AM
How confident are you with Heritage Cirqa reports?

Our second Christmas Lecture, 'A Stockingful of Statistics', is packed with hand-picked reports that can save time, highlight issues early and make your data work harder for you.

cirqasupport.com/supportweekl...
December 16, 2025 at 8:13 AM
Our lecture series continues this Friday with a practical session on some of the most useful Heritage Cirqa reports. Among the highlights will be the system activity reports, which you can have sent straight to your inbox. See today's support weekly for more!

cirqasupport.com/supportweekl...
December 9, 2025 at 8:27 AM
The first of our Christmas Lectures is being held at 1pm today!

𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝗮𝗻𝗱 𝗱𝗲𝗺𝗼𝗻𝘀𝘁𝗿𝗮𝘁𝗶𝗻𝗴 𝘁𝗵𝗲 𝘃𝗮𝗹𝘂𝗲 𝗼𝗳 𝘆𝗼𝘂𝗿 𝗹𝗶𝗯𝗿𝗮𝗿𝘆

Explore your library’s hidden value and showcase its impact through practical, user-focused ideas.

cirqasupport.com/news/oxford-...
December 3, 2025 at 10:58 AM
Did you know you don’t need your mouse to clear pop-up messages in Heritage Cirqa? If the message only has an ‘OK’ button, just hit the spacebar to confirm it.

With multiple options, use the arrow keys to move the blue highlight to the one you want first. Simple!

cirqasupport.com/supportweekl...
December 2, 2025 at 8:14 AM
This week's hints and tips email outlines how to create a simple Focus Feed post for Look4.

The Focus Feed is your 'Swiss Army Knife' widget! Promote events, share news, display docs and videos, highlight reading lists and showcase Information Literacy resources.

cirqasupport.com/supportweekl...
November 25, 2025 at 8:15 AM
Coming to Manchester on Friday? :-)

www.cilip.org.uk/page/Supplie...
November 18, 2025 at 3:58 PM
This week's hints and tips email outlines how to customise the list of genre options presented to you when cataloguing your resources.

cirqasupport.com/supportweekl...
November 18, 2025 at 8:01 AM
Congratulations to Walter Swanevelder in our Support Services team, who celebrated 19 years at IS Oxford at the weekend!
November 17, 2025 at 10:44 AM
Congratulations to Lee Orchard in our Support Services team, who is celebrating 18 years at IS Oxford today!
November 12, 2025 at 11:12 AM
In this week's hints and tips email we show you how to rebrand your Look4 interface – updating your logo, colours and banners so your landing page reflects your library!

cirqasupport.com/supportweekl...
November 11, 2025 at 8:32 AM
Curious about the latest in library management systems? Come see a wide range of suppliers all under one roof – and it’s FREE to attend! We will be there, demonstrating our software and happy to chat about your library’s needs and how we can help.
Find out more: www.cilip.org.uk/page/Supplie...
November 7, 2025 at 11:08 AM
Congratulations to David Salvesen, our Managing Director, who is celebrating 34 years at IS Oxford today!
November 4, 2025 at 12:52 PM
Good news for hosted customers! You’ll no longer need to update your Heritage Cirqa licence each year - we will do it for you once payment is received.

One more way we are making Cirqa simpler to manage.

cirqasupport.com/supportweekl...
November 4, 2025 at 8:12 AM
If you can get to Manchester on the 21st, come along and say hello!

www.cilip.org.uk/page/Supplie...
October 31, 2025 at 8:32 AM
Join us there and find out what’s coming in our next upgrade!

www.cilip.org.uk/page/Supplie...
October 29, 2025 at 8:30 AM
If you're planning a weeding project soon then this week's hints and tips email is for you! Need to identify items that haven’t been borrowed in a long time? Heritage Cirqa includes a handy report to help you do just that. An easy way to keep your catalogue current.

cirqasupport.com/supportweekl...
October 28, 2025 at 8:16 AM
This month we are supporting Didcot Emergency Foodbank. Our team saw this article about their funding shortage, and wanted to help.

As an EOT, we decide how to channel our profits. Every month we choose a charity to receive a £250 donation, making sure we support the causes that matter most to us.
Funding shortage forces Didcot food bank to make changes
Didcot Emergency Foodbank was launched in 2009 but is running out of reserves.
www.bbc.co.uk
October 23, 2025 at 7:28 AM
Look4 Setup Lesson 1: Pick Your Template
If you’re using Heritage Cirqa 5.7 or above, you have Look4.
This autumn, we’ll be sharing short, easy lessons to help you get the most from it. For details of the various templates available, and how to set your default, see cirqasupport.com/supportweekl...
October 21, 2025 at 7:26 AM
Congratulations to Paul Sheehan in our Support Services team, who is celebrating 20 years at IS Oxford today!

Here's a blast from the past for you Paul, back from your early days in the Chapel... :-)
October 17, 2025 at 8:48 AM