Chris Oliver
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chrisoliver.co
Chris Oliver
@chrisoliver.co
41 followers 44 following 160 posts
Service designer interested in movies, TV, gaming, tech, and photography | Created Monster List of UX Books: colvr.co/uxbks | Portfolio: chrisoliver.co | Social: linksta.cc/@chrisoliver | he/him

#ServiceDesign #UserResearch #CX #UX #design #accessibility
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chrisoliver.co
Finally got my hardcover copy of #enshittification in the mail
Hardcover book with a poop swearing emoji on a black background. The book is Enshittification: Why Everything Suddenly Got Worse and What to Do About It by Cory Doctorow.
October 25, 2025 at 6:18 PM
chrisoliver.co
Got to see Cory Doctorow chat with former CFPB director Rohit Chopra about #enshiittification at @politicsprose.bsky.social in DC tonight.
Two men seated and speaking to a crowd in a bookstore with a sign that reads “Politics and Prose at the Wharf”
October 9, 2025 at 1:08 AM
chrisoliver.co
Haim performing on stage in front of a bright red light-up screen behind them
September 12, 2025 at 3:02 AM
chrisoliver.co
September 12, 2025 at 2:59 AM
chrisoliver.co
#Haim @merriweatherpp.bsky.social last night
September 12, 2025 at 2:54 AM
chrisoliver.co
Meme of the old lady from the movie Titanic with the caption “it’s Ben 1025 years”
August 11, 2025 at 10:39 AM
chrisoliver.co
What kind of soulless, corporate logo is this? Who stole the color from #airtable?

#LogoDesign #design
The new, all-black icon Airtable icon with the label “Airtable” underneath it.
August 8, 2025 at 12:37 PM
chrisoliver.co
This might be the stupidest sequence of questions I've seen in a form. Don't be shy? If you know the year I was born, you don't need my age range. You have my age within 2 years. 🤦‍♂️

#ux #DesignSky
A terrible form with the intro "to begin, we've got a few questions to get to know you" followed by two required questions. The first is "What year were you born?" with a dropdown menu to select a response. The second is "How old are you? Don’t be shy..." with multiple options for age ranges: "Under 18," "18-24," "25-34," "35-44," and "45-54." Additional age ranges are cut off of the screenshot.
July 30, 2025 at 11:05 AM
chrisoliver.co
Text in Apple’s new liquid glass UI can be really hard to read depending on the background. If I can’t read it, then it has to be a nightmare for people low vision.

#design #ux #usability #accessibility
June 10, 2025 at 12:15 AM
chrisoliver.co
I've added The StoryGraph links for all books in the Monster List of UX Books:

www.airtable.com/universe/exp...

#uxsky #designsky #servicedesign #userresearch #usability #booksky #thestorygraph
A screenshot of the Monster List of UX Books in Airtable shows three columns in the table: Title, Published, and The StoryGraph Link. The StoryGraph Link column is highlighted in blue, and each cell has a link.
April 18, 2025 at 12:42 PM
chrisoliver.co
Whitney Quesenbery with the Center for Civic Design showed how they used research intercepts to “go where the people are” and interview them in everyday spaces in her presentation “Government 360” at #SDinGovVirtual.

#userresearch #servicedesign #civictech #designsky
A collage of six photos under the heading "How it worked: Research in found spaces" showcasing community research and engagement happening in various public locations. Top row, left to right: A table set up by Orange County Elections with staff engaging passersby. Researchers seated at a table indoors speaking with participants, possibly in a community center or public building. Two individuals sitting outside a café conducting a conversation with documents and name tags, near a sidewalk with pedestrians in the background. Bottom row, left to right: A group gathered outdoors around a small table with a sign reading, “Tell us about your ranked choice voting experience.” Researchers and participants seated at a table with a blue tablecloth in a mall or public lobby area. Another indoor scene with a table set up in a public space, where individuals are filling out forms or surveys. Each scene illustrates informal, accessible, on-the-ground community research taking place in everyday environments.
March 13, 2025 at 12:33 AM
chrisoliver.co
Samuel Martin and Pamela Javier with the Co-Design Institute shared the Continuum of Engagement and the Community Engagement Approach from ignoring to co-creation in their talk "Sharing power: strategies from lived experts on engaging lived experts” at #SDinGovVirtual.

#codesign #servicedesign
An infographic titled "Continuum of Engagement" depicting five stages of community engagement arranged left to right along a multicolored arrow path. Each stage is paired with a brief description below or above it: Ignore (Purple): Description below: Organizations overlook the community entirely, with little to no acknowledgment of input or involvement in decisions. Placate (Dark blue): Description above: Organizations may appear to listen but act mainly to pacify, not to address real concerns. Involve (Red): Description below: Organizations value community input and seek to include it in decision-making. Collaborate (Green): Description above: Marks a more equitable partnership where stakeholders share decision-making power. Co-Create (Blue and Orange): Description to the right: Represents the highest level of engagement—shared ownership, genuine partnership, and equality between organizations and communities. Each stage is visually connected with a bold arrow, illustrating progression from low to high engagement. A visual titled “Community Engagement Approach” showing five levels of engagement from organization-led to community-led across five columns: Ignore (leftmost column) Placate Involve Collaborate Co-Create (rightmost column) Each column contains four rows labeled: Impact Goal Message Activities Column Summaries: Ignore: Impact: Marginalization, erosion of trust. Goal: Deny community involvement. Message: “Your input is unnecessary.” Activities: None. Placate: Impact: Tokenism, disillusionment. Goal: Appear to listen but don’t act. Message: Pseudo-engagement without commitment. Activities: Asking for feedback without using it. Involve: Impact: Proactive engagement, valued input. Goal: Move beyond superficial efforts. Message: Commitment to integrating community input. Activities: Workshops, focus groups, advisory boards. Collaborate: Impact: Empowerment, equity, shared decision-making. Goal: Promote collaborative relationships. Message: Shifting to inclusive and equitable practices. Activities: Joint planning, transparent communication. Co-Create: Impact: Shared ownership and trust. Goal: Community-led, relevant outcomes. Message: Partnership and equal collaboration. Activities: Co-design, public forums, pilot projects. A gradient arrow runs along the bottom from “Organization Led” on the left to “Community Led” on the right, emphasizing a continuum of engagement.
March 13, 2025 at 12:27 AM
chrisoliver.co
Sylvie Abookire shared this visual her team used to illustrate the ripple effects in a system they anticipated as a result of their intervention in her presentation, “From systems thinking to systems doing” at #SDinGovVirtual.

#servicedesign #systemsthinking #civictech #designsky
The image is a slide from a presentation with the title "Storytell" on the left side and an infographic on the right side. The left side has a maroon background with white and yellow text. It explains the use of a visual metaphor to illustrate the ripple effects of an intervention. The text highlights that this approach helped stakeholders and external audiences understand the project and provided a foundation for reflection and assessment. On the right side, the infographic is titled "CAN CLARITY BEGET CHANGE?" and features a light blue background with a large lightbulb illustration. Inside the lightbulb, various colored circles contain text representing different stages of a process. The categories include "Outputs," "Outcomes," "Impacts," and "Vision," labeled in different colors. Arrows connect the circles, showing relationships between different factors. At the bottom right, there is an illustration of a healthcare professional, possibly symbolizing the project's connection to the healthcare sector.
March 13, 2025 at 12:25 AM
chrisoliver.co
To the Village Square features photojournalist Lionel Delevinge’s work documenting the anti-nuclear power movement starting in the 70s as well as people impacted by the Three Mile Island, Chernobyl, and Fukushima disasters.
Photos of protesters holding signs. Photo of a young girl holding a sign that reads, "In case of a nuclear accident, kiss your children goodbye." A person's zip tied hands sticking out of a bus window giving two thumbs up.
March 9, 2025 at 4:30 PM
chrisoliver.co
Photo book find at a local high school used book sale fundraiser: To the Village Square by Lionel Delevinge

#photobook #photography #booksky
Photo book, To the Village Square, on a carpeted floor. The book cover features a photo of protesters marching.
March 9, 2025 at 4:26 PM
chrisoliver.co
Design-related book finds at a local high school used book sale fundraiser: Predictably Irrational by Dan Ariely and Switch by Chip and Dan Heath

#uxsky #designsky #booksky
Two hardcover books, Predictably Irrational and Switch, sitting on a carpeted floor
March 9, 2025 at 4:20 PM
chrisoliver.co
Can confirm
December 18, 2024 at 12:09 AM
chrisoliver.co
I haven't posted a major update to the Monster List of UX Books in ages, but I recently removed all links to authors' Twitter profiles and replaced them with links to Bluesky or Mastodon. Find them in the Authors with Links view.

www.airtable.com/universe/exp...

#ux #design #designsky #uxsky
Sidebar navigation of the Monster List of UX Books with the Authors with Links view selected
December 16, 2024 at 3:29 PM