Cathy Dutton
@cathydutton.co.uk
Service Design & Delivery at the Department for Education. CSS enthusiast, Intrinsic Design fan.
www.cathydutton.co.uk
www.cathydutton.co.uk
Always happy to talk about the Funding Service.
September 30, 2025 at 9:43 AM
Always happy to talk about the Funding Service.
Hey 👋 I don’t have sight of anything in this space sorry.
Does something exist under the policy profession?
Does something exist under the policy profession?
August 26, 2025 at 7:23 PM
Hey 👋 I don’t have sight of anything in this space sorry.
Does something exist under the policy profession?
Does something exist under the policy profession?
That perception does need to change. In places it has, and then we need Design to step up and not be a blocker.
I have seen a lot of design teams fall back to research when they should be experimenting and moving things forward.
I have seen a lot of design teams fall back to research when they should be experimenting and moving things forward.
August 15, 2025 at 1:40 PM
That perception does need to change. In places it has, and then we need Design to step up and not be a blocker.
I have seen a lot of design teams fall back to research when they should be experimenting and moving things forward.
I have seen a lot of design teams fall back to research when they should be experimenting and moving things forward.
I think it’s more a case of trying and trying until you finally get the right balance.
The first team had 4 UCD professionals in it. They just never got to grips with the problem, and never felt safe to move into any kind of ideation or testing phases.
The first team had 4 UCD professionals in it. They just never got to grips with the problem, and never felt safe to move into any kind of ideation or testing phases.
August 8, 2025 at 7:21 PM
I think it’s more a case of trying and trying until you finally get the right balance.
The first team had 4 UCD professionals in it. They just never got to grips with the problem, and never felt safe to move into any kind of ideation or testing phases.
The first team had 4 UCD professionals in it. They just never got to grips with the problem, and never felt safe to move into any kind of ideation or testing phases.
It’s not supposed to be depressing though. As much as I find the situation frustrating things have definitely moved on.
August 8, 2025 at 7:18 PM
It’s not supposed to be depressing though. As much as I find the situation frustrating things have definitely moved on.
I think a few years back leadership wasn’t open to real change. Now I think people really are, but we’re not making the most of the opportunities.
So I agree we need to invest in training people whether they are in UCD roles or other.
So I agree we need to invest in training people whether they are in UCD roles or other.
August 8, 2025 at 7:17 PM
I think a few years back leadership wasn’t open to real change. Now I think people really are, but we’re not making the most of the opportunities.
So I agree we need to invest in training people whether they are in UCD roles or other.
So I agree we need to invest in training people whether they are in UCD roles or other.
Running design workshops is definitely a valid thing for designers to do.
But running workshops in general is something almost any role could be responsible for.
But running workshops in general is something almost any role could be responsible for.
August 8, 2025 at 5:46 PM
Running design workshops is definitely a valid thing for designers to do.
But running workshops in general is something almost any role could be responsible for.
But running workshops in general is something almost any role could be responsible for.
Yeah that would be great
July 19, 2025 at 12:21 PM
Yeah that would be great
Is love to hear your thoughts sometime.
July 17, 2025 at 10:00 PM
Is love to hear your thoughts sometime.
Wow, this should be brought back as a proper job title.
June 29, 2025 at 4:12 AM
Wow, this should be brought back as a proper job title.