have important places to be and apologize for any inconvenience you may experience as a result of this sailing delay. Our crew is doing everything they can to get us back on schedule.

to get extra vehicles loaded where possible given today’s heavy volume of traffic.
We expect the 9:25 am departing Alert Bay, the 10:15 am departing Port McNeill, and the 10:45 am departing Sointula (Malcolm Island) to Port McNeill sailings to also be delayed.
We know you...

important places to be and apologize for any inconvenience you may experience as a result of this sailing delay.

get extra vehicles loaded where possible given today’s heavy volume of traffic.
We expect the 4:05 pm departing Port McNeill, the 4:35 pm departing Sointula (Malcolm Island), and the 5:10 pm departing Port McNeill to Alert Bay sailings to also be delayed.
We know you have...

Skidegate
10:00 am
Revised Schedule
Departing Skidegate
8:00 am
We know you rely on our service to get to your destination and our commitment is to get you on your way as safely and promptly as possible.

Service Centre is in the process of contacting you to provide the modified departure time. Reminder - you are required to check-in 90 to 120 minutes prior to the departure time on the revised schedule.
Revised Schedule for Tuesday, November 25:
Original Schedule
Departing...

25, as a result of Environment Canada’s severe weather forecast for high winds and wave height in Hecate Strait.
Sailings will depart earlier than originally scheduled to help ensure passengers can travel safely.
If you have a booking on the affected sailing, our Customer...

Service has resumed starting with the 5:35 am departing from Saltery Bay.
The vessel is currently running 34 minutes behind schedule.
We know you have important places to be. We appreciate your patience and apologize for any inconvenience you may have experienced.

operating approximately 41 minutes behind schedule.
Customers with a suitable vehicle may consider travelling via the Malahat Highway.

Departure Bay.
We know you have important places to be and apologize for any inconvenience you may have experienced as a result of this mechanical issue.

be provided for compensation consideration.

fit you on an alternate sailing, or if your booking must be cancelled. In the case of a cancellation, we will refund your fees and/or fares.
Reserved customers who are impacted by this cancelled sailing can find information about our compensation policy here. Receipts must...

Departure Bay
Alternate service is available via the Tsawwassen (Vancouver) – Duke Point (Nanaimo) route. Click here to view the schedule.
If you have a booking on one of these cancelled sailings, you will hear from our Customer Service Centre who will let you know if we can...

departing Departure Bay
Our engineers are continuing to investigate the issue. As a result, the following sailings on November 22 are at risk of cancellation:
11:05 am departing Horseshoe Bay
1:20 pm departing Departure Bay
4:00 pm departing Horseshoe Bay
6:20 pm departhing...

possible given today’s heavy volume of traffic.
We expect the 6:15 pm departing Otter Bay, the 7:25 pm departing Swartz Bay, and the 8:25 pm sailing departing Otter Bay to Village Bay to also be delayed.