Anna Hepburn
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annahepburn.bsky.social
Anna Hepburn
@annahepburn.bsky.social
Content design leader, currently Head of Content Design at Justice Digital, previously Head of Content on GOV.UK, Head of Digital Engagement and Creative Content at Defra and Head of Digital Communities and Channels at DHSC
But I love the idea of allowing public sector digital people to do tours of duty in other industries. I think most would approach that with humility and eagerness to learn.
November 18, 2024 at 8:37 PM
When people from outside gov are brought in to ‘fix’ digital services they often have way less understanding of how to do this than the people already there. Listening to and empowering the brilliant digital people you have already is a much better plan than bringing in people to patronise them!
November 18, 2024 at 8:36 PM
I'm a bit late to the party on this @jenitennison.com but here's a blog - hopefully first of a series medium.com/@annavhepbur...
Why the digital centre mustn’t forget about content
Content design is essential for delivering excellent public services. I need to say this because I think there’s a risk of content being…
medium.com
October 23, 2024 at 2:54 PM
I really agree about the need for someone with a strong understanding of UCD at a v senior level.
October 8, 2024 at 9:04 PM