Also, how to curate positive online engagement instead of treating X or blue sky as the 'public square'.

Yeah, and how you break down services into lower order components. Eg. Auth with password, with passkey with SMS .etc

What pains me is the short term thinking. How does this payout once we've delegated this critical function to either a burning platform or a commercially dubious future set of £ increases ...

Mine are less considered at the moment:
"Can we reboot the enthusiasm for open source and open standards with more systemic thinking" and "is there an open standard for ITSM modelling, especially when running complex services"

Best of luck with it, sure you'll be grand and you've got a heap of support so you're never on your own.

With your illness as well Iain... Wrap up warm and have some hot cocoa.

Happy New Year!

I heard him on the capitalisn't podcast and didn't think the format was great but understood his observations. Good thinker.