Thank you for this great 📸 @jamoeberl.bsky.social!

And finally — and most importantly — thank you, @danielwiesner.bsky.social. You’ve stood by me through every high and low of this journey. I hope that when it’s your turn to defend, I can support you just as wholeheartedly as you’ve supported me 💜

I am also grateful to @medem.bsky.social , the @ipk-univie.bsky.social, and @polcomvienna.bsky.social for being such a motivating, supportive (and also funny) place to work and grow.

Thank you, @patyrossini.bsky.social and Claudia Wilhelm for reviewing my work. I am grateful for the time and thought you put into my dissertation.
And thank you, @hajoboo.bsky.social, for chairing the defence and creating such a calm and constructive atmosphere.

Thank you, @solecheler.bsky.social and Svenja Schäfer, for believing in me, guiding me, and supporting me through every stage. I truly couldn’t have done this without you!

@icsjournal.bsky.social #iCS

🙏 Huge thanks to @hannahgreber.bsky.social, @svenjaschäfer & @solecheler.bsky.social for invaluable feedback, and to @danielwiesner.bsky.social for the pretty graphs 🙂

5/
TL;DR: Users want deletion for insults, dialogue for misinformation — and trust humans more than AI when it comes to moderating online content.

4/
Key insights:
🗑️ For insults → deletion was preferred
💬 For misinformation → interactive strategies (guideline reminders, counterspeech) were favored
👥 Human moderators were trusted more than AI
⚖️ Individual values matter: opposition to censorship + right-leaning identity = lower acceptance

3/
I ran a factorial survey experiment with Austrians tested the acceptance of moderation depending on:
- type of comment (insults vs. misinformation)
- source (human vs. AI)
- transparency (explanation vs. none)
- moderation strategy (deletion, warning labels, guideline reminders, counterspeech)

2/
The paper asks: How should platforms moderate online comments — especially when they are insulting or misleading but still fall under free speech?

Thank you 😭

Tackling Online Incivility and Misinformation: A User-Centric Evaluation of Different Content Moderation Strategies
Andrea Stockinger @andiisto.bsky.social l
Communication, University of Vienna, Wien, Austria @ipk-univie.bsky.social #ica25