■About the product warranty Elgato offers a 2 year 6 month warranty from the date of purchase. ■About the consultation window If there is a risk of initial defects, faulty or repair requests for products that are sold or sold on Amazon.co.jp, please contact us with the following inquiry. --- --- --- Global support window (email form) https://gp.supportweb.jp/ --- --- --- Corsair's Elgato brand products are made to be used with many devices, so they are determined by initial failure at the window. Thank you for your cooperation. ■ Elgato commitment to the planet environment Elgato products are aimed at not 100% plastic. We have achieved up to 95% of our goals today and this efforts will continue to come. Since its introduction of the first product, capture device in 2012, Elgato has been a remarkable step towards not only technological advancement, but also considering packaging materials. Elgato will continue to do its mission for the Earth and their associates. We cannot offer a 2 year 6 month manufacturer warranty if the manufacturer is not sold on Amazon.co.jp. Products purchased from other sellers are not covered under warranty. Please pay attention to the shipment and seller when you purchase.

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