Mike Fraser
@mikehfraser.bsky.social
Met a CEO last week drowning in vendor chaos.
Great Salesforce partner, difficult Sitecore partner.
Result? Everything crammed into Salesforce. Slow system, high costs, poor UX.
The lesson: good vendors in wrong roles still create bad outcomes.
mikefraser.me/articles/whe...
Great Salesforce partner, difficult Sitecore partner.
Result? Everything crammed into Salesforce. Slow system, high costs, poor UX.
The lesson: good vendors in wrong roles still create bad outcomes.
mikefraser.me/articles/whe...
Mike Fraser - When IT vendors lead you down the wrong path
mikefraser.me
July 21, 2025 at 2:49 PM
Met a CEO last week drowning in vendor chaos.
Great Salesforce partner, difficult Sitecore partner.
Result? Everything crammed into Salesforce. Slow system, high costs, poor UX.
The lesson: good vendors in wrong roles still create bad outcomes.
mikefraser.me/articles/whe...
Great Salesforce partner, difficult Sitecore partner.
Result? Everything crammed into Salesforce. Slow system, high costs, poor UX.
The lesson: good vendors in wrong roles still create bad outcomes.
mikefraser.me/articles/whe...
Does the journey really matter more than the destination?
One in three CEOs admit they're uncertain where to invest their digitalisation budget for maximum value. Yet 55% still believe investing in new technologies makes sense, even without clear returns...
www.consultancy.eu/news/10468/1...
One in three CEOs admit they're uncertain where to invest their digitalisation budget for maximum value. Yet 55% still believe investing in new technologies makes sense, even without clear returns...
www.consultancy.eu/news/10468/1...
1 in 3 CEOs unsure about digital transformation roadmap
A third of CEOs surveyed reported being uncertain where exactly they should invest their digitalization budget in order to best create additional value.
www.consultancy.eu
June 26, 2025 at 9:54 AM
Does the journey really matter more than the destination?
One in three CEOs admit they're uncertain where to invest their digitalisation budget for maximum value. Yet 55% still believe investing in new technologies makes sense, even without clear returns...
www.consultancy.eu/news/10468/1...
One in three CEOs admit they're uncertain where to invest their digitalisation budget for maximum value. Yet 55% still believe investing in new technologies makes sense, even without clear returns...
www.consultancy.eu/news/10468/1...
I volunteer as a mentor for Reed's Women in Technology, and have space for another mentee.
Information on their website, including how to register. You'll see other mentors too, with a variety of experience.
resources.reed.com/women-in-tec...
Please share if you know of anyone who may benefit.
Information on their website, including how to register. You'll see other mentors too, with a variety of experience.
resources.reed.com/women-in-tec...
Please share if you know of anyone who may benefit.
Reed Women in Technology Mentoring Programme
resources.reed.com
June 25, 2025 at 12:29 PM
I volunteer as a mentor for Reed's Women in Technology, and have space for another mentee.
Information on their website, including how to register. You'll see other mentors too, with a variety of experience.
resources.reed.com/women-in-tec...
Please share if you know of anyone who may benefit.
Information on their website, including how to register. You'll see other mentors too, with a variety of experience.
resources.reed.com/women-in-tec...
Please share if you know of anyone who may benefit.
Know a UK registered charity that would benefit from a free Technology Strategy?
E-mail [email protected]
E-mail [email protected]
June 25, 2025 at 10:56 AM
Know a UK registered charity that would benefit from a free Technology Strategy?
E-mail [email protected]
E-mail [email protected]
E-mail can't be trusted. We've known that for a while.
Video can't be trusted. We're realising that now.
Wired now show just how bad cyber crime can get:
www.wired.com/youre-not-re...
Video can't be trusted. We're realising that now.
Wired now show just how bad cyber crime can get:
www.wired.com/youre-not-re...
You're Not Ready
Seems bad out there. Unfortunately, it can always get worse. From evil hacker AI to world-changing cyberattacks, WIRED envisions the future you haven't prepared for.
www.wired.com
June 4, 2025 at 12:38 PM
E-mail can't be trusted. We've known that for a while.
Video can't be trusted. We're realising that now.
Wired now show just how bad cyber crime can get:
www.wired.com/youre-not-re...
Video can't be trusted. We're realising that now.
Wired now show just how bad cyber crime can get:
www.wired.com/youre-not-re...
Scamming is big business
$16.6 billion stolen in 2024, up 33% from year before.
National Elder Fraud Coordination Centre is working with private and public to help
www.washingtonpost.com/business/202...
$16.6 billion stolen in 2024, up 33% from year before.
National Elder Fraud Coordination Centre is working with private and public to help
www.washingtonpost.com/business/202...
Column | Scam losses hit almost $17 billion. The fix is bigger than self-help.
A new nonprofit, the National Elder Fraud Coordination Center, seeks to tackle the crisis of scams and cybercrime with private- and public-sector partners.
www.washingtonpost.com
May 17, 2025 at 8:46 AM
Scamming is big business
$16.6 billion stolen in 2024, up 33% from year before.
National Elder Fraud Coordination Centre is working with private and public to help
www.washingtonpost.com/business/202...
$16.6 billion stolen in 2024, up 33% from year before.
National Elder Fraud Coordination Centre is working with private and public to help
www.washingtonpost.com/business/202...
Daisy from O2 is a bot answering fraudsters’ calls, keeping them talking to waste their time
www.o2.co.uk/inspiration/...
www.o2.co.uk/inspiration/...
AI Scam Adviser – Meet dAIsy, the scam-fighting AI bot
Meet dAIsy, our scam-fighting conversational AI bot. Here to help you beat the scammers without lifting a finger. Read how dAIsy is the ultimate scam protection.
www.o2.co.uk
May 17, 2025 at 8:37 AM
Daisy from O2 is a bot answering fraudsters’ calls, keeping them talking to waste their time
www.o2.co.uk/inspiration/...
www.o2.co.uk/inspiration/...
“The business doesn’t have a strategy.”
“We are a technology company.”
These are common responses when I emphasise the importance of aligning our technology strategy with our business goals.
Technology is not the end goal, it is the enabler.
#knowledgeworkers #techleads
“We are a technology company.”
These are common responses when I emphasise the importance of aligning our technology strategy with our business goals.
Technology is not the end goal, it is the enabler.
#knowledgeworkers #techleads
April 24, 2025 at 6:43 AM
“The business doesn’t have a strategy.”
“We are a technology company.”
These are common responses when I emphasise the importance of aligning our technology strategy with our business goals.
Technology is not the end goal, it is the enabler.
#knowledgeworkers #techleads
“We are a technology company.”
These are common responses when I emphasise the importance of aligning our technology strategy with our business goals.
Technology is not the end goal, it is the enabler.
#knowledgeworkers #techleads
Lead with vision, not just with tools.
Strategy starts with purpose, not platforms.
Let technology accelerate your impact, not set your direction.
#knowledgeworkers #techleads
Strategy starts with purpose, not platforms.
Let technology accelerate your impact, not set your direction.
#knowledgeworkers #techleads
April 23, 2025 at 10:32 AM
Lead with vision, not just with tools.
Strategy starts with purpose, not platforms.
Let technology accelerate your impact, not set your direction.
#knowledgeworkers #techleads
Strategy starts with purpose, not platforms.
Let technology accelerate your impact, not set your direction.
#knowledgeworkers #techleads
Technology is not the strategy, it is the enabler.
Your real edge lies in how you empower teams to solve business problems and create value.
Let tech accelerate your business strategy, not define it.
#knowledgeworkers #techleads
Your real edge lies in how you empower teams to solve business problems and create value.
Let tech accelerate your business strategy, not define it.
#knowledgeworkers #techleads
April 23, 2025 at 7:20 AM
Technology is not the strategy, it is the enabler.
Your real edge lies in how you empower teams to solve business problems and create value.
Let tech accelerate your business strategy, not define it.
#knowledgeworkers #techleads
Your real edge lies in how you empower teams to solve business problems and create value.
Let tech accelerate your business strategy, not define it.
#knowledgeworkers #techleads
Use AI like an expert - learning how to prompt engineer with reusable templates for you and your team
whatispossibleai.substack.com/p/use-ai-lik...
whatispossibleai.substack.com/p/use-ai-lik...
Use AI like an expert
This week's task shows you how to prompt engineer with reusable templates for you and your team
whatispossibleai.substack.com
April 22, 2025 at 6:14 AM
Use AI like an expert - learning how to prompt engineer with reusable templates for you and your team
whatispossibleai.substack.com/p/use-ai-lik...
whatispossibleai.substack.com/p/use-ai-lik...
Humans at the centre of a digital workforce can rapidly scale, adapt, and transform your business operations.
whatispossibleai.substack.com/p/why-you-ca...
whatispossibleai.substack.com/p/why-you-ca...
Why you can't ignore AI agents
Humans at the centre of a digital workforce can rapidly scale, adapt, and transform your business operations.
whatispossibleai.substack.com
April 22, 2025 at 6:13 AM
Humans at the centre of a digital workforce can rapidly scale, adapt, and transform your business operations.
whatispossibleai.substack.com/p/why-you-ca...
whatispossibleai.substack.com/p/why-you-ca...
X in trouble for sharing EU data, how Lloyds is building their AI agent, new AI strategy consultant launch, Hubspot & Pipe acquire new AI capabilities.
whatispossibleai.substack.com/p/ai-current...
whatispossibleai.substack.com/p/ai-current...
AI Currents
X in trouble for sharing EU data, how Lloyds is building their AI agent, new AI strategy consultant launch, Hubspot & Pipe acquire new AI capabilities.
whatispossibleai.substack.com
April 22, 2025 at 6:12 AM
X in trouble for sharing EU data, how Lloyds is building their AI agent, new AI strategy consultant launch, Hubspot & Pipe acquire new AI capabilities.
whatispossibleai.substack.com/p/ai-current...
whatispossibleai.substack.com/p/ai-current...
Small but mighty 💪: Researchers are using small language models that pack a punch without breaking the bank 🏧.
www.quantamagazine.org/why-do-resea...
www.quantamagazine.org/why-do-resea...
Why Do Researchers Care About Small Language Models? | Quanta Magazine
Larger models can pull off a wider variety of feats, but the reduced footprint of smaller models makes them attractive tools.
www.quantamagazine.org
April 13, 2025 at 6:48 AM
Small but mighty 💪: Researchers are using small language models that pack a punch without breaking the bank 🏧.
www.quantamagazine.org/why-do-resea...
www.quantamagazine.org/why-do-resea...
Can AI models be taught with copyrighted books? 🤔 Law scholars say NO, backing authors in Meta lawsuit.
techcrunch.com/2025/04/11/l...
techcrunch.com/2025/04/11/l...
Law professors side with authors battling Meta in AI copyright case | TechCrunch
A group of professors specializing in copyright law has filed an amicus brief in support of authors suing Meta for allegedly training models without permission.
techcrunch.com
April 12, 2025 at 8:40 AM
Can AI models be taught with copyrighted books? 🤔 Law scholars say NO, backing authors in Meta lawsuit.
techcrunch.com/2025/04/11/l...
techcrunch.com/2025/04/11/l...
KPMG says GenAI could save you 21.7% in salary costs... if you can handle the data chaos. 😬
cloudwars.com/ai/ai-agent-...
cloudwars.com/ai/ai-agent-...
AI Agent & Copilot Podcast: KPMG Data Quantifies GenAI Opportunity by Industry, Use Case
Research captures the potential financial impact across industries, functions, and use cases. Healthcare and financial services have opportunities to be big winners in embracing GenAI.
cloudwars.com
April 12, 2025 at 8:35 AM
KPMG says GenAI could save you 21.7% in salary costs... if you can handle the data chaos. 😬
cloudwars.com/ai/ai-agent-...
cloudwars.com/ai/ai-agent-...
EU's AI regulation can't be ignored by UK business, but it doesn't need to be complicated...
whatispossibleai.substack.com/p/the-ai-reg...
whatispossibleai.substack.com/p/the-ai-reg...
The AI regulation hitting UK businesses whether they're ready or not
The EU AI Act requires UK businesses to act
whatispossibleai.substack.com
April 11, 2025 at 8:00 AM
EU's AI regulation can't be ignored by UK business, but it doesn't need to be complicated...
whatispossibleai.substack.com/p/the-ai-reg...
whatispossibleai.substack.com/p/the-ai-reg...
Start-ups can help OpenAI fine tune industry use cases.
Smart way to get to know your customer...or is it your customer's customer...
openai.com/index/openai...
Smart way to get to know your customer...or is it your customer's customer...
openai.com/index/openai...
Announcing the OpenAI Pioneers Program
Advancing model performance and real world evaluation in applied domains.
openai.com
April 11, 2025 at 7:57 AM
Start-ups can help OpenAI fine tune industry use cases.
Smart way to get to know your customer...or is it your customer's customer...
openai.com/index/openai...
Smart way to get to know your customer...or is it your customer's customer...
openai.com/index/openai...
30% of white-collar US workers will see 50% of their process-oriented jobs changed by generative AI, says Brookings 2024 research.
Will they be replaced or aided by AI?
www.brookings.edu/articles/gen...
Will they be replaced or aided by AI?
www.brookings.edu/articles/gen...
Generative AI, the American worker, and the future of work
Addressing some of generative AI’s emerging risks for which society’s response is far less developed, especially risks to livelihoods.
www.brookings.edu
April 10, 2025 at 7:13 AM
30% of white-collar US workers will see 50% of their process-oriented jobs changed by generative AI, says Brookings 2024 research.
Will they be replaced or aided by AI?
www.brookings.edu/articles/gen...
Will they be replaced or aided by AI?
www.brookings.edu/articles/gen...
Starting AI in your business?
Start with problems you have, not an AI strategy.
whatispossibleai.substack.com/p/steps-to-s...
Start with problems you have, not an AI strategy.
whatispossibleai.substack.com/p/steps-to-s...
Steps to starting AI in your business
This week's task helps you identify where to start
whatispossibleai.substack.com
April 9, 2025 at 10:50 AM
Starting AI in your business?
Start with problems you have, not an AI strategy.
whatispossibleai.substack.com/p/steps-to-s...
Start with problems you have, not an AI strategy.
whatispossibleai.substack.com/p/steps-to-s...
Authors are asking the UK Government to protect their livelihoods from the unlicensed use of their work in AI training.
Interesting that some feel that book theft is business as usual for creatives: www.theguardian.com/technology/2...
Interesting that some feel that book theft is business as usual for creatives: www.theguardian.com/technology/2...
Mining of authors’ work is nothing new – AI is just doing what creative humans do | Letter
Letters: Creativity has always ‘trained’ on the work of others, says Andrew Vincent
www.theguardian.com
April 8, 2025 at 4:28 PM
Authors are asking the UK Government to protect their livelihoods from the unlicensed use of their work in AI training.
Interesting that some feel that book theft is business as usual for creatives: www.theguardian.com/technology/2...
Interesting that some feel that book theft is business as usual for creatives: www.theguardian.com/technology/2...