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Halifax Water @halifaxwater.bsky.social · 7h

Your Halifax Water bill has a fresh new look!

For a more detailed breakdown of the new bill layout visit
halifaxwater.ca/understanding-your-bill

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Halifax Water @halifaxwater.bsky.social · 3d

Friendly reminder that mandatory water conservation restrictions are still in place.

If you have concerns related to water usage in your community, we invite you to share them using our online form.

Please note this form is only for water conservation concerns.

halifaxwater.ca/form/concern...

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Halifax Water @halifaxwater.bsky.social · 6d

Halifax Water provides water services to more than 400,000 people daily. In 2024 alone, we supplied more than 40 billion litres of clean drinking water.

Our more than 600 employees manage over 4,000 kilometres of critical infrastructure buried underground throughout the Halifax region.

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Halifax Water @halifaxwater.bsky.social · 10d

Don't let mail delays hold up your bill! Go digital with Customer Connect.

Sign-up to view and pay your bill online—fast, secure, and paper-free.

Go paperless today and stay connected: halifaxwater.ca/customer-con...

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Halifax Water @halifaxwater.bsky.social · 24d

Canada Post Mail Disruption

To avoid the risk of delays in receiving your bill and late payments, we recommend that you register for our Customer Connect Portal. This provides 24/7 secure access to your bills and account information.

halifaxwater.ca/customer-connect

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Halifax Water @halifaxwater.bsky.social · Sep 16

We understand that raising rates can be tough, especially during challenging times. However, these adjustments are essential to provide clean, safe drinking water and reliable services. Our goal is to return to break even in the next two years while keeping rates among the lowest in Canada!

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Halifax Water @halifaxwater.bsky.social · Sep 10

Mandatory Water Conservation Measures in effect for customers serviced by Lake Major

Halifax Water is implementing mandatory Stage 1 water restrictions for Lake Major effective immediately.

To learn more and see if you are impacted visit - halifaxwater.ca/alert/mandat...

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Halifax Water @halifaxwater.bsky.social · Sep 2

UPDATE - Elevated Chlorine Level Advisory

The Halifax Water operations department has confirmed that the water containing elevated chlorine levels has been isolated and flushed from the system and did not reach any customers.

Sorry for any inconvenience this may have caused.

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Halifax Water @halifaxwater.bsky.social · Sep 2

If the odour persists, please wait a few hours and try running only the cold water again. If you do notice this odour, we respectfully ask that you contact our Customer Care Centre at 902-420-9287.

Halifax Water is conducting sampling and currently flushing the system to address the issue.

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Halifax Water @halifaxwater.bsky.social · Sep 2

Customers in this area could temporarily experience higher levels of chlorine in their drinking water.

If customers get a strong odour of chlorine from tap water, they are advised to let their COLD water run for 2 minutes or until it is no longer noticeable.

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Halifax Water @halifaxwater.bsky.social · Sep 2

Chlorine Level Advisory - Princess Margaret Boulevard

Due to an unplanned service interruption caused by construction activities there may be higher than normal chlorine levels present in the water distribution system near Princess Margaret Boulevard, in Dartmouth.

halifaxwater.ca/notice/eleva...

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Halifax Water @halifaxwater.bsky.social · Aug 28

Halifax Water is urging residents to follow the Voluntary Water Conservation Measures Requested for HRM

Levels at Lake Major and Pockwock Lake continue to be lower than normal. Despite recent rain, much more precipitation is needed to return to normal levels.

halifaxwater.ca/notice/halif...

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Halifax Water @halifaxwater.bsky.social · Aug 28

Did you know? Halifax Water is owned by the residents of HRM. As a not-for-profit utility, we provide safe and reliable water services to over 400,000 residents! Funded through rates, every dollar we receive from our customers goes directly to funding the water services you rely on.

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Halifax Water @halifaxwater.bsky.social · Aug 28

Labour Day Long Weekend Service Level Adjustments  

Halifax Water offices will be closed to the public on Monday, September 1, 2025, for Labour Day.

Regular hours of operation will resume on Tuesday, September 2, 2025.  
  
halifaxwater.ca/notice/labou...

Halifax Water @halifaxwater.bsky.social · Aug 28

Halifax Water @halifaxwater.bsky.social · Aug 21

This evening, beginning at 7 PM, we invite you to a virtual engagement session to address residents' concerns about smells from the Mill Cove Wastewater Treatment Facility.

*Please note that registration is required to receive the meeting link. *

Register at halifaxwater.ca/MCPES

Halifax Water @halifaxwater.bsky.social · Aug 15

As we head into the weekend, we are still requesting that all Halifax Water customers follow voluntary water conservation measures until further notice.

For more water conservation tips in and outside your residence, please visit halifaxwater.ca/voluntary-wa...

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Halifax Water @halifaxwater.bsky.social · Aug 14

This morning, Halifax Water General Manager, Kenda MacKenzie, sat down with CTV Morning Live to discuss water conservation and our General Rate Application.

View the whole segment here: www.ctvnews.ca/atlantic/vid...

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Halifax Water @halifaxwater.bsky.social · Aug 14

Mill Cove Wastewater Treatment Facility Public Engagement Sessions

In-person Session: Bedford Public Library
Wednesday, August 20
3:30 PM - 6:30 PM

Virtual Session:
Thursday, August 21
7 PM - 9 PM
*Registration Required*
Recording will be available

Learn more at: halifaxwater.ca/MCPES

Halifax Water @halifaxwater.bsky.social · Aug 13

Traffic Advisory – Windsor Street – Wastewater System Repair

From 9 AM to 3 PM on Thursday, August 14, there will be stop-and-go traffic near the intersection of Windsor Street and London Street, Halifax, for wastewater system repairs.

halifaxwater.ca/notice/traff...

Halifax Water @halifaxwater.bsky.social · Aug 7

Water Service & Traffic Advisory – Dorothy Drive – Water Main Repair

Local traffic only near 33 Dorothy Drive, Lower Sackville, for an emergency water main repair.

Water service will be temporarily shut down in this area.
No estimate restoration time.

halifaxwater.ca/notice/dorot...

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Halifax Water @halifaxwater.bsky.social · Aug 5

Effective immediately, all Halifax Water watershed lands are closed to members of the public. This closure will be in place until further notice.

To know where our watersheds are, please visit hwc.maps.arcgis.com/apps/instant...

Halifax Water @halifaxwater.bsky.social · Aug 5

Voluntary Water Conservation Measures Requested for Halifax Regional Municipality

Due to the recent prolonged period of low precipitation, Halifax Water is requesting that all customers voluntarily conserve water until further notice.

Learn more at: halifaxwater.ca/voluntary-wa...

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Halifax Water @halifaxwater.bsky.social · Jul 16

Traffic Advisory – Sackville Drive – Stormwater System Maintenance

From 9 AM to 1:30 PM on Thursday, July 17, there will be a lane reduction near 905 Sackville Drive, Lower Sackville, for stormwater system maintenance. Sidewalks closed.

Learn more at: halifaxwater.ca/notice/traff...

Halifax Water @halifaxwater.bsky.social · Jul 9

Join us for the 2025 Halifax Water Annual General Meeting

Thursday, July 10, 2025 4:00 PM - 6:00 PM (Doors open at 3:45 PM) 455 Cowie Hill Road, Halifax

Halifax Water board meetings are open to the public.

To register or watch online via YouTube, visit: halifaxwater.ca/board-meetings