Member's Long Read

Summary In this episode of the Learning and Development Podcast, host Nolan Hout speaks with James Gilchrist, a director at Lighthouse L&D, about the critical role of consulting in learning and development. They explore James's unique journey into the field, the importance of consultative skills, and how to effectively measure success in consulting. The conversation emphasizes the need for L&D professionals to adopt a consultative approach to solve business problems and the challenges they face in doing so. Takeaways Consulting is integral to many roles, not just those with 'consultant' in the title. A unique journey into L&D can lead to valuable insights. Consultative skills are essential for solving business problems. Understanding the client's needs is crucial for effective consulting. Listening is more important than presenting solutions too quickly. Building relationships with clients enhances consulting effectiveness. Metrics and outcomes are key indicators of consulting success. Consultants must adapt to different client personalities and expectations. Avoiding assumptions about the client's knowledge is vital. Continuous learning and openness to new ideas are essential for consultants. Chapters 00:00 Introduction to Consulting in L&D 09:07 Defining Consulting and Its Role in L&D 14:24 The Importance of Business Problem Solving 19:38 Understanding Resistance in Consulting 24:32 Metrics and Measuring Success in L&D Consulting 24:56 The Importance of Defining the Problem 27:02 Navigating Client Relationships 29:32 Adapting to Client Needs 32:54 Preparing for Consultative Conversations 34:07 Avoiding Common Pitfalls in Consulting 38:52 Measuring Success as a Consultant 44:49 Outro-Final.mp4 Connect with Nolan Hout on LinkedIn: https://www.linkedin.com/in/nolanhout Connect with James Gilchrist on LinkedIn: https://www.linkedin.com/in/jamesgilchristlldc Visit Infopro Learning: https://www.infoprolearning.com #infoprolearning #unlockpotential #infoprolearninganddevelopmentpodcast #infoprolndpodcast #learninganddevelopment #jamesgilchristlldc

I am so stoked to have been asked to be an adjudicator for iSpring Solutions' Course Creation Contest - I am in extraordinary company! These judges are all at…