Air Passenger Rights
@airpassengerrights.ca
Spearheaded by Gabor Lukacs and other consumer advocates.
Airlines think you have no rights. We prove them wrong. Watch us.
https://AirPassengerRights.ca
Airlines think you have no rights. We prove them wrong. Watch us.
https://AirPassengerRights.ca
Airline forced passengers to check in their carry-on, and then the airline is washing its hands from liability for loss after the bag was not tagged.
nationalpost.com/news/canada/...
nationalpost.com/news/canada/...
Ontario couple who lost $8,000 gold chain in baggage incident given $1,272 by airline
Stafford and Karen Gordon were flying Toronto to Jamaica and say a flight attendant took one of their carryon bags. They never got it back.
nationalpost.com
November 14, 2025 at 7:13 PM
Airline forced passengers to check in their carry-on, and then the airline is washing its hands from liability for loss after the bag was not tagged.
nationalpost.com/news/canada/...
nationalpost.com/news/canada/...
Failure to take off: It's crickets on proposed fixes to airline concentration
Critics say lobbying is responsible for government ignoring consumer problems, but records show MPs are on top of Air Canada CEO's French lessons
www.donotpassgo.ca/p/failure-to...
Critics say lobbying is responsible for government ignoring consumer problems, but records show MPs are on top of Air Canada CEO's French lessons
www.donotpassgo.ca/p/failure-to...
Failure to take off: It's crickets on proposed fixes to airline concentration
Critics say lobbying is responsible for government ignoring consumer problems, but records show MPs are on top of Air Canada CEO's French lessons
www.donotpassgo.ca
November 13, 2025 at 1:28 PM
Failure to take off: It's crickets on proposed fixes to airline concentration
Critics say lobbying is responsible for government ignoring consumer problems, but records show MPs are on top of Air Canada CEO's French lessons
www.donotpassgo.ca/p/failure-to...
Critics say lobbying is responsible for government ignoring consumer problems, but records show MPs are on top of Air Canada CEO's French lessons
www.donotpassgo.ca/p/failure-to...
Passenger video leads to scathing ruling by a judge against Air Transat
www.ctvnews.ca/canada/artic...
www.ctvnews.ca/canada/artic...
Passenger video leads to scathing ruling by a judge against Air Transat
An Ontario couple’s decision to record video of their negative interaction with an Air Transat attendant has been applauded in a recent, scathing decision by an Ontario judge.
www.ctvnews.ca
November 12, 2025 at 10:29 PM
Passenger video leads to scathing ruling by a judge against Air Transat
www.ctvnews.ca/canada/artic...
www.ctvnews.ca/canada/artic...
Thousands of customers still wait for reimbursement months after Air Canada strike
www.youtube.com/watch?v=b9as...
www.youtube.com/watch?v=b9as...
Thousands of customers still wait for reimbursement months after Air Canada strike (CityNews)
YouTube video by Air Passenger Rights
www.youtube.com
November 12, 2025 at 6:05 PM
Thousands of customers still wait for reimbursement months after Air Canada strike
www.youtube.com/watch?v=b9as...
www.youtube.com/watch?v=b9as...
PROACTIVE DISCLOSURE: Dr. Lukács to provide advice to Settled Technologies Inc.
* Lukács is doing so in his individual capacity, not on behalf of APR
* This advisory role does not constitute endorsement of Settled or TripFix.ca by APR
airpassengerrights.ca/en/about/pro...
* Lukács is doing so in his individual capacity, not on behalf of APR
* This advisory role does not constitute endorsement of Settled or TripFix.ca by APR
airpassengerrights.ca/en/about/pro...
November 10, 2025 at 9:50 PM
PROACTIVE DISCLOSURE: Dr. Lukács to provide advice to Settled Technologies Inc.
* Lukács is doing so in his individual capacity, not on behalf of APR
* This advisory role does not constitute endorsement of Settled or TripFix.ca by APR
airpassengerrights.ca/en/about/pro...
* Lukács is doing so in his individual capacity, not on behalf of APR
* This advisory role does not constitute endorsement of Settled or TripFix.ca by APR
airpassengerrights.ca/en/about/pro...
Travellers consider potential impacts as WestJet, flight attendants work toward new contract
www.ctvnews.ca/calgary/arti...
www.ctvnews.ca/calgary/arti...
Travellers consider potential impacts as WestJet, flight attendants work toward new contract
The clock is ticking for WestJet and its flight attendants to sign a new deal before the current contract expires, and some Albertans are paying close attention to how possible outcomes might affect t...
www.ctvnews.ca
November 7, 2025 at 2:16 AM
Travellers consider potential impacts as WestJet, flight attendants work toward new contract
www.ctvnews.ca/calgary/arti...
www.ctvnews.ca/calgary/arti...
Court hits Air Transat with $7,000 for denying boarding to a vacationing couple
donotpassgo.substack.com/p/court-hits...
donotpassgo.substack.com/p/court-hits...
Court hits Air Transat with $7,000 for denying boarding to a vacationing couple
The decision, which hinged on recorded video of "egregious" and "terrible" customer service, hailed as a major victory for passenger rights
donotpassgo.substack.com
October 31, 2025 at 8:02 PM
Court hits Air Transat with $7,000 for denying boarding to a vacationing couple
donotpassgo.substack.com/p/court-hits...
donotpassgo.substack.com/p/court-hits...
‘It’s disheartening:’ WestJet to charge for reclined seats starting this month
www.youtube.com/watch?v=br0C...
www.youtube.com/watch?v=br0C...
‘It’s disheartening:’ WestJet to charge for reclined seats starting this month (CTV)
YouTube video by Air Passenger Rights
www.youtube.com
October 24, 2025 at 10:17 PM
‘It’s disheartening:’ WestJet to charge for reclined seats starting this month
www.youtube.com/watch?v=br0C...
www.youtube.com/watch?v=br0C...
Air Canada may be on the hook to pay more than $66M in compensation to stranded passengers during strike: firm
www.thestar.com/business/air...
www.thestar.com/business/air...
Air Canada may be on the hook to pay more than $66M in compensation to stranded passengers during strike: firm
Last-minute hotels, out of pocket expenses and lost wages could see Air Canada owing up to $66 million to some of the 550,000 passengers inconvenienced by the cancellations of more than 3,000 flights,...
www.thestar.com
September 16, 2025 at 5:40 PM
Air Canada may be on the hook to pay more than $66M in compensation to stranded passengers during strike: firm
www.thestar.com/business/air...
www.thestar.com/business/air...
WATCH: Would more airline competition fix flying in Canada? (CBC The National)
www.youtube.com/watch?v=OXb1...
www.youtube.com/watch?v=OXb1...
Would more airline competition fix flying in Canada? (CBC The National)
YouTube video by Air Passenger Rights
www.youtube.com
August 28, 2025 at 3:39 PM
WATCH: Would more airline competition fix flying in Canada? (CBC The National)
www.youtube.com/watch?v=OXb1...
www.youtube.com/watch?v=OXb1...
Air Canada must obey the law and honour its commitment to reimburse passengers for their meals, accommodation, and out-of-pocket expenses incurred during the strike.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
August 27, 2025 at 1:10 PM
Air Canada must obey the law and honour its commitment to reimburse passengers for their meals, accommodation, and out-of-pocket expenses incurred during the strike.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.
Stranded Air Canada Passenger’s Letter to Transport Minister Freeland
airpassengerrights.ca/en/about/tes...
airpassengerrights.ca/en/about/tes...
Stranded Air Canada Passenger’s Letter to Transport Minister Freeland
"Now is the time to show that you truly care about the people you serve."
airpassengerrights.ca
August 26, 2025 at 6:41 PM
Stranded Air Canada Passenger’s Letter to Transport Minister Freeland
airpassengerrights.ca/en/about/tes...
airpassengerrights.ca/en/about/tes...
WATCH: Information for passengers affected by Air Canada strike (Global News)
www.youtube.com/watch?v=cIvZ...
www.youtube.com/watch?v=cIvZ...
Information for passengers affected by Air Canada strike (Global News)
YouTube video by Air Passenger Rights
www.youtube.com
August 26, 2025 at 5:13 PM
WATCH: Information for passengers affected by Air Canada strike (Global News)
www.youtube.com/watch?v=cIvZ...
www.youtube.com/watch?v=cIvZ...
Refused Compensation? You are Entitled to an Explanation
Updated with landmark ruling of the Federal Court of Appeal
airpassengerrights.ca/en/blog/refu...
Updated with landmark ruling of the Federal Court of Appeal
airpassengerrights.ca/en/blog/refu...
Refused Compensation? You are Entitled to an Explanation
The airline must provide a fulsome explanation as to why compensation is not payable, if it refuses to pay for your inconvenience caused by a flight d...
airpassengerrights.ca
August 26, 2025 at 3:00 AM
Refused Compensation? You are Entitled to an Explanation
Updated with landmark ruling of the Federal Court of Appeal
airpassengerrights.ca/en/blog/refu...
Updated with landmark ruling of the Federal Court of Appeal
airpassengerrights.ca/en/blog/refu...
BREAKING: Federal Court of Appeal rules in favour of passengers in interpreting "required for safety reasons" in the APPR.
August 25, 2025 at 7:06 PM
BREAKING: Federal Court of Appeal rules in favour of passengers in interpreting "required for safety reasons" in the APPR.
WATCH: Days after strike ends, some Air Canada passengers still stranded
www.youtube.com/watch?v=we2s...
www.youtube.com/watch?v=we2s...
Days after strike ends, some Air Canada passengers still stranded (CBC)
YouTube video by Air Passenger Rights
www.youtube.com
August 25, 2025 at 4:03 PM
WATCH: Days after strike ends, some Air Canada passengers still stranded
www.youtube.com/watch?v=we2s...
www.youtube.com/watch?v=we2s...
Flights cancelled? You’d be far better off if Canada had adopted this (gold standard) rule for airlines
airpassengerrights.ca/en/press/op-...
airpassengerrights.ca/en/press/op-...
Flights cancelled? You’d be far better off if Canada had adopted this (gold standard) rule for airlines
It is high time Canada adopt the EU’s gold standard of passengers’ rights.
airpassengerrights.ca
August 24, 2025 at 5:03 PM
Flights cancelled? You’d be far better off if Canada had adopted this (gold standard) rule for airlines
airpassengerrights.ca/en/press/op-...
airpassengerrights.ca/en/press/op-...
WATCH: Tips for those impacted by Air Canada strike
www.youtube.com/watch?v=Gf0L...
www.youtube.com/watch?v=Gf0L...
Tips for those impacted by Air Canada strike (Global News)
YouTube video by Air Passenger Rights
www.youtube.com
August 23, 2025 at 10:22 PM
WATCH: Tips for those impacted by Air Canada strike
www.youtube.com/watch?v=Gf0L...
www.youtube.com/watch?v=Gf0L...
Air Canada defying federal passenger protection regulations: consumer advocate
www.ctvnews.ca/business/art...
www.ctvnews.ca/business/art...
Air Canada defying federal passenger protection regulations: consumer advocate
Canadian passengers who tried to book a new flight home amid the Air Canada strike say the airline made it difficult
www.ctvnews.ca
August 22, 2025 at 9:48 AM
Air Canada defying federal passenger protection regulations: consumer advocate
www.ctvnews.ca/business/art...
www.ctvnews.ca/business/art...
AIR CANADA MISINFORMATION ALERT
The email below misrepresents passengers' rights to a rebooking under the APPR.
* "5 days" should read "48 hours"
* "same or lower cabin" should add "unless only higher class was available on the next available flight"
* delete "same origin"
The email below misrepresents passengers' rights to a rebooking under the APPR.
* "5 days" should read "48 hours"
* "same or lower cabin" should add "unless only higher class was available on the next available flight"
* delete "same origin"
August 22, 2025 at 2:00 AM
AIR CANADA MISINFORMATION ALERT
The email below misrepresents passengers' rights to a rebooking under the APPR.
* "5 days" should read "48 hours"
* "same or lower cabin" should add "unless only higher class was available on the next available flight"
* delete "same origin"
The email below misrepresents passengers' rights to a rebooking under the APPR.
* "5 days" should read "48 hours"
* "same or lower cabin" should add "unless only higher class was available on the next available flight"
* delete "same origin"
WATCH: Canada opens online form for reimbursement for alternate transportation expenses (CTV News)
www.youtube.com/watch?v=i6pq...
www.youtube.com/watch?v=i6pq...
Canada opens online form for reimbursement for alternate transportation expenses (CTV News)
YouTube video by Air Passenger Rights
www.youtube.com
August 21, 2025 at 1:12 PM
WATCH: Canada opens online form for reimbursement for alternate transportation expenses (CTV News)
www.youtube.com/watch?v=i6pq...
www.youtube.com/watch?v=i6pq...
‘Don’t accept the refund’: Advocate on how impacted Air Canada passengers can seek restitution
www.youtube.com/watch?v=4Dad...
www.youtube.com/watch?v=4Dad...
‘Don’t accept the refund’: Advocate on how impacted Air Canada passengers can seek restitution (CTV)
YouTube video by Air Passenger Rights
www.youtube.com
August 21, 2025 at 11:55 AM
‘Don’t accept the refund’: Advocate on how impacted Air Canada passengers can seek restitution
www.youtube.com/watch?v=4Dad...
www.youtube.com/watch?v=4Dad...
WATCH: Tips on how to recoup expenses if affected by Air Canada strike (CityNews)
www.youtube.com/watch?v=w-sb...
www.youtube.com/watch?v=w-sb...
Tips on how to recoup expenses if affected by Air Canada strike (CityNews)
YouTube video by Air Passenger Rights
www.youtube.com
August 21, 2025 at 1:57 AM
WATCH: Tips on how to recoup expenses if affected by Air Canada strike (CityNews)
www.youtube.com/watch?v=w-sb...
www.youtube.com/watch?v=w-sb...
We commend Air Canada for acknowledging its obligation to reimburse passengers for expenses they incurred for arranging for alternate transportation on their own
Adding a form for this purpose was a good move too:
accc-prod.microsoftcrmportals.com/en-CA/refund...
Adding a form for this purpose was a good move too:
accc-prod.microsoftcrmportals.com/en-CA/refund...
Refund Assistance due to Labour Action
· Air Canada Customer Care
accc-prod.microsoftcrmportals.com
August 20, 2025 at 2:16 PM
We commend Air Canada for acknowledging its obligation to reimburse passengers for expenses they incurred for arranging for alternate transportation on their own
Adding a form for this purpose was a good move too:
accc-prod.microsoftcrmportals.com/en-CA/refund...
Adding a form for this purpose was a good move too:
accc-prod.microsoftcrmportals.com/en-CA/refund...