More examples of the Citizen facing Web we could have had. 😞

The visibility and transparency on Public Services people deserve.

… alongside things like Content Dashboards¹ for certain Departments which worked alongside the Info/Performance data published.

¹ webarchive.nationalarchives.gov.uk/ukgwa/201408...

Your post had just reminded me of various URL modifiers/shortcuts I had to hand at the time GovUK used to publish this sort of data. 🙂

I seem to remember there being a few for things like User Needs (as you pointed out), Performance, API access (I think), etc.

I'm not sure how the process worked. I seem to remember that some of these pages were not dynamic and required regular updates via spreadsheet to the Performance Platform¹ but not sure of how any redirects/etc. worked for this.

¹ webarchive.nationalarchives.gov.uk/ukgwa/202103...

Such a shame this default functionality was removed.

I've seen some Services being transparent with their data (e.g. GovUK Pay - www.payments.service.gov.uk/performance/) but a decline from what we did have available > webarchive.nationalarchives.gov.uk/ukgwa/202103... - across 777 Services. 😞

This was such a great feature.

I remember that as well as /info/ - Service performance data could also be publicly viewed by adding /performance/ to the URL.

(an example of this from the Register To Vote link you shared > webarchive.nationalarchives.gov.uk/ukgwa/202103...)

An artefact from the 1984 'Think British' campaign mentioned in the episode.

www.ebay.co.uk/itm/26730279...

www.imdb.com/title/tt1491...