As one employee told @squigglyrick.bsky.social 3yrs ago...
“[We] are talking about using psychological tricks... What I want to know is whether we are discouraging people from claiming support to which they are entitled.”
As one employee told @squigglyrick.bsky.social 3yrs ago...
“[We] are talking about using psychological tricks... What I want to know is whether we are discouraging people from claiming support to which they are entitled.”