OC Transpo Helps
@helps.octranspo.com
Ottawa’s Public Transit - Customer support & alerts: Mon-Fri 7AM-7PM, Sat 8AM-7PM, Sun 9AM-7PM.
Français: @aide.octranspo.com
Français: @aide.octranspo.com
Good day, we are sorry for the delay & for any confusion. Due to the closure of Queen Mary Street both Routes 18 & 624 will be detoured along Donald Street until December 12, 2025. Full details can be found on our Alerts Page, here: www.octranspo.com/en/alerts/#a...
Thank you for your question. ^AA
Thank you for your question. ^AA
December 2, 2025 at 4:39 AM
Good day, we are sorry for the delay & for any confusion. Due to the closure of Queen Mary Street both Routes 18 & 624 will be detoured along Donald Street until December 12, 2025. Full details can be found on our Alerts Page, here: www.octranspo.com/en/alerts/#a...
Thank you for your question. ^AA
Thank you for your question. ^AA
Good day, thank you kindly for flagging. This matter has been flagged to staff for review. ^AA
December 1, 2025 at 11:38 PM
Good day, thank you kindly for flagging. This matter has been flagged to staff for review. ^AA
Hi James, our Bluesky account @helps.octranspo.com is also a great place to send any questions or feedback you may have. To find all the various ways to contact OC Transpo please visit: www.octranspo.com/en/contact-us/ Thank you. ^JC
Contact us | OC Transpo
www.octranspo.com
December 1, 2025 at 7:41 PM
Hi James, our Bluesky account @helps.octranspo.com is also a great place to send any questions or feedback you may have. To find all the various ways to contact OC Transpo please visit: www.octranspo.com/en/contact-us/ Thank you. ^JC
All stops closed due to road conditions have reopened.
December 1, 2025 at 2:16 PM
All stops closed due to road conditions have reopened.
The southbound elevator at Greenboro Station is back in service.
December 1, 2025 at 2:09 PM
The southbound elevator at Greenboro Station is back in service.
Hi James, thank you for reporting this. We apologize and have shared your feedback with staff for review and follow-up. ^JC
December 1, 2025 at 1:28 PM
Hi James, thank you for reporting this. We apologize and have shared your feedback with staff for review and follow-up. ^JC
CLEAR, DETOUR: Route 90 returned to regular routing near Riverside and Heron.
December 1, 2025 at 1:07 PM
CLEAR, DETOUR: Route 90 returned to regular routing near Riverside and Heron.
RESOLVED, Line 1: Regular train service has resumed. All platforms at Lyon, Pimisi, and Bayview are open. Thank you for your patience.
December 1, 2025 at 1:02 PM
RESOLVED, Line 1: Regular train service has resumed. All platforms at Lyon, Pimisi, and Bayview are open. Thank you for your patience.
UPDATE:
- Carling/Sherwood westbound (7367) remains closed, all other stops have reopened.
- Carling/Sherwood westbound (7367) remains closed, all other stops have reopened.
December 1, 2025 at 12:38 PM
UPDATE:
- Carling/Sherwood westbound (7367) remains closed, all other stops have reopened.
- Carling/Sherwood westbound (7367) remains closed, all other stops have reopened.
Please listen to on-board and station announcements for more information.
We are working to resolve as quickly as possible. Thanks for your patience
2/2
We are working to resolve as quickly as possible. Thanks for your patience
2/2
December 1, 2025 at 12:23 PM
Please listen to on-board and station announcements for more information.
We are working to resolve as quickly as possible. Thanks for your patience
2/2
We are working to resolve as quickly as possible. Thanks for your patience
2/2
UPDATE, DETOUR: Route 11 in both directions near Carling and Croydon (Lincoln Fields Mall). www.octranspo.com/en/alerts/
Alerts | OC Transpo
Snow is forecast today. Buses, Lines 1,2,4 and #ParaTranspo are operating according to the conditions for safety. Be safe, plan ahead, and allow extra time for your travels. https://bit.ly/3rY8RXm
www.octranspo.com
November 30, 2025 at 11:06 PM
UPDATE, DETOUR: Route 11 in both directions near Carling and Croydon (Lincoln Fields Mall). www.octranspo.com/en/alerts/
UPDATE:
- Data Centre / Billings Bridge (1152) is out of service.
- Data Centre / Billings Bridge (1152) is out of service.
November 30, 2025 at 1:09 PM
UPDATE:
- Data Centre / Billings Bridge (1152) is out of service.
- Data Centre / Billings Bridge (1152) is out of service.
- Slater / Bay (3005)
- Bayswater/ Somerset (8032)
3/3
- Bayswater/ Somerset (8032)
3/3
November 30, 2025 at 12:45 PM
- Slater / Bay (3005)
- Bayswater/ Somerset (8032)
3/3
- Bayswater/ Somerset (8032)
3/3
⚠️Due to road conditions, the following bus stops are out of service:
- Meadowlands/Chesterton eastbound (2990)
- Carling/Sherwood westbound (7367)
- Carling/Grenon eastbound (6441)
- Montréal/Den Haag eastbound (1565)
- Bayview Station (B) eastbound (3060)
2/3
- Meadowlands/Chesterton eastbound (2990)
- Carling/Sherwood westbound (7367)
- Carling/Grenon eastbound (6441)
- Montréal/Den Haag eastbound (1565)
- Bayview Station (B) eastbound (3060)
2/3
November 30, 2025 at 12:45 PM
⚠️Due to road conditions, the following bus stops are out of service:
- Meadowlands/Chesterton eastbound (2990)
- Carling/Sherwood westbound (7367)
- Carling/Grenon eastbound (6441)
- Montréal/Den Haag eastbound (1565)
- Bayview Station (B) eastbound (3060)
2/3
- Meadowlands/Chesterton eastbound (2990)
- Carling/Sherwood westbound (7367)
- Carling/Grenon eastbound (6441)
- Montréal/Den Haag eastbound (1565)
- Bayview Station (B) eastbound (3060)
2/3
CLEAR, DETOUR: Routes 6 and 7 have returned to their regular routings Bank and Catherine
November 30, 2025 at 2:59 AM
CLEAR, DETOUR: Routes 6 and 7 have returned to their regular routings Bank and Catherine
Santa's Parade of Lights has ended. Routes 30, 31, 33, 35, 36, and 138 have returned to their regular routings near Orleans Boulevard.
November 30, 2025 at 2:04 AM
Santa's Parade of Lights has ended. Routes 30, 31, 33, 35, 36, and 138 have returned to their regular routings near Orleans Boulevard.
➡️ Stay aware of the latest updates by registering for My Alerts:
www.octranspo.com/alert-regist...
octranspo.com/alert-regist...
For more information about how OC Transpo prepares for winter weather, visit: octranspo.com/en/plan-your... 2/2
www.octranspo.com/alert-regist...
octranspo.com/alert-regist...
For more information about how OC Transpo prepares for winter weather, visit: octranspo.com/en/plan-your... 2/2
OC Transpo
Haven’t logged in recently? Our password strength requirements have changed. Use the password reset function to create a new password that is at least 8 characters in length and contains at least three of the following: upper case letter, lower case letter, number, or symbol.
www.octranspo.com
November 30, 2025 at 1:11 AM
➡️ Stay aware of the latest updates by registering for My Alerts:
www.octranspo.com/alert-regist...
octranspo.com/alert-regist...
For more information about how OC Transpo prepares for winter weather, visit: octranspo.com/en/plan-your... 2/2
www.octranspo.com/alert-regist...
octranspo.com/alert-regist...
For more information about how OC Transpo prepares for winter weather, visit: octranspo.com/en/plan-your... 2/2
Regular bus service has resumed in the downtown core. Some delays may still be experienced. Thank you for your patience.
November 29, 2025 at 8:40 PM
Regular bus service has resumed in the downtown core. Some delays may still be experienced. Thank you for your patience.