Bertrand Duperrin
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Bertrand Duperrin
@duperrin.com
People/Organization/Tech professional and enthusiast.
Proud Parisian. Travel addict.
Blogging and Blueskying in 🇫🇷and 🇬🇧
Duperrin.com
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AI reshapes the COO role: predictive tools refine resource planning, automated metrics sharpen performance tracking, and new duties emerge around tech choices, change support, and ROI. The job becomes more technical, strategic, and adaptive.
The Evolving COO Role in the Age of AI - Operations Council
COOs must now determine how best to implement AI into their processes to lead more efficient teams. Here’s how it may impact the operational aspects of your company.
operationscouncil.org
December 8, 2025 at 8:32 AM
AI’s boom, built on hype, circular funding, and costly low-ROI models, unravels through quiet failures rather than a single crash. What follows is a downsized, local, efficient AI grounded in economic and operational constraints.
Dystopia: what if the AI bubble burst?
You might say that the collapse of a so-called artificial intelligence bubble is not some hypothetical futuristic scenario, and that the question is not “what
www.duperrin.com
December 6, 2025 at 9:41 AM
Agentic transformation isn’t a linear climb. It’s about mapping how coordination and control shift as autonomous agents take an active role in decisions and workflows. Organizations evolve by managing these tensions, not by following a universal maturity ladder.
A Map for Agentic Transformation
How archetypes shape your path to agentic organizations
substack.jurgenappelo.com
December 5, 2025 at 5:50 PM
“AI First” is mostly a slogan. Coined by Google without real structural change, it spread despite its vagueness. Companies like Amazon or Netflix use AI without the label. Today it signals ambition more than maturity, lacking clear architecture or organizational meaning.
The AI-first company: the origins of an ambiguous concept that grew too quickly
Claiming an "AI First" ambition is now a must for any business wishing to demonstrate a certain modernity in relation to artificial intelligence. Although the
www.duperrin.com
December 5, 2025 at 3:46 PM
AI adoption is collapsing after the hype: only 11% of US employees at large firms use it, and generative AI uptake is falling. “AI fatigue” grows as results disappoint, stalling progress despite massive investment.
The Number of People Using AI at Work Is Suddenly Falling
Recent data from the US Census Bureau shows that the amount of workers using AI on the job is falling to a dismal rate.
futurism.com
December 5, 2025 at 3:42 PM
Work before methods. Don Kieffer shows why copying Lean rituals fails and why Dynamic Work Design matters: focusing on real work, not artifacts. Its five principles help reveal friction, redesign workflows, and make good behaviors emerge naturally, especially in knowledge work.
How Don Kieffer Applies Toyota Thinking to Modern Knowledge Work
Scroll down for how to subscribe, transcript, and more My guest for Episode #540 of the Lean Blog Interviews Podcast is Don Kieffer--executive consultant,
www.leanblog.org
December 5, 2025 at 11:28 AM
AI projects fail not for lack of technology but for lack of cultural change. Despite heavy investment, most initiatives stay stuck in pilots because trust, leadership, incentives, and workflows never evolve. The few successes treat AI as a full organizational redesign, not a tech upgrade.
Why leaders are failing on AI - Dialogue Review
High failure rates for AI ... Read more
dialoguereview.com
December 5, 2025 at 8:17 AM
Tech has sped up communication but not collaboration. It amplified information flows without improving coordination, and AI now accelerates low-value “workslop.” The challenge is no longer speed but restoring meaning and enabling genuine collective contribution.
Collaboration: a technological promise that is falling short (and it's going to get worse)
For decades, technology has been advancing with the same promise: to make work smoother, smarter, more collective, and more collaborative. Each new wave, f
www.duperrin.com
December 4, 2025 at 12:13 PM
L’IA reste marginale en France : 27 % des salariés l’utilisent au quotidien, surtout pour des tâches simples. Manque de formation, craintes et absence de stratégie freinent l’adoption. Seules quelques entreprises structurent vraiment talents, apprentissage et culture.
L’IA au travail en France, l’usage quotidien reste marginal - IT SOCIAL
L’intelligence artificielle, omniprésente dans le discours, ne s’impose encore que timidement dans le quotidien professionnel des salariés français. Seulement 27 % l’utilisent chaque jour, loin derriè...
itsocial.fr
December 4, 2025 at 8:43 AM
Adoption massive mais superficielle : seules 4 entreprises sur 10 voient un impact. La valeur apparaît en passant d’un simple assistant interne à des agents métiers, puis à l’agentique multisystèmes et enfin à une IA industrielle intégrée aux opérations.
Les 4 Niveaux de Maturité de l'IA en Entreprise, petit guide de poche stratégique pour les décideurs
Introduction : Naviguer dans le Paysage de l'IA, de l'Expérimentation à l'Industrialisation L'adoption de l'intelligence artificielle en entreprise est devenue une quasi-universalité, avec 88 % des or...
www.linkedin.com
December 3, 2025 at 5:33 PM
AI doesn’t create problems : it exposes the lack of organizational design. It amplifies inconsistencies, turning human-handled gaps into rigid rules. Klarna shows how AI can perfectly execute an incomplete design and erase distinctiveness. Organizations must be designed for AI, not by AI.
If your business isn't designed for AI, it will end up being designed by AI
An organization does not automatically become what its leaders want it to be, but rather what its tools allow, suggest, or facilitate. Indeed, when a business a
www.duperrin.com
December 3, 2025 at 7:03 AM
AI is accelerating digital product decay: tools bloat with gimmicky AI added for investor appeal, not user value. Teams neglect reliability, mix probabilistic AI with deterministic systems, raising costs and breaking UX. Enshittification becomes costly, opaque and driven by capital, not innovation.
AI-powered enshittification — Asynchronous agile | Go “async-first”
AI is a now a significant contributor to the broader trend of enshittification. The market is full of AI-powered products, features and code that are costlier to use and run and often counter producti...
www.asyncagile.org
December 2, 2025 at 4:28 PM
The barometer shows employee experience signals organizational maturity more than HR effort. Only well-structured firms gain real ROI. Elsewhere, initiatives stay fragile, under-tooled and seen as costs. EX is not a program but the outcome of how work and processes are designed.
2025 Employee Experience Barometer: It's urgent to get this topic out of HR
There are certain times of the year that I look forward to in particular, and the release of Parlons RH's employee experience barometer is one of them. The 2025
www.duperrin.com
December 2, 2025 at 1:18 PM
Vibe coding speeds execution but erodes differentiation: if AI writes most code, competitors can copy features in weeks. Shlomo warns that while prototyping becomes trivial, real difficulty shifts to architecture and durable product design, turning intelligence from an advantage into a commodity.
Startups Using AI Have a Problem: Anyone Can Copy Their Awesome Idea
Millionaire AI startup founder Maor Shlomo admits that it's incredibly easy to copy other companies thanks to vibe coding.
futurism.com
December 2, 2025 at 8:03 AM
L’IA générative, avec près de 30 % d’erreurs, impose vérification et supervision. Elle ne remplace pas l’expertise humaine mais la renforce, révélant limites, effets inattendus et besoin de jugement. Loin de supprimer les emplois, elle revalorise compétences et analyse.
Quand l'IA consacre la valeur ajoutée humaine en entreprise
L'IA n'est pas fiable et c'est sans doute la meilleure chose qui pouvait arriver aux entreprises.
courriercadres.com
December 1, 2025 at 3:36 PM
For those interested in the employee experience, I have tried to compile and organize articles that I have written on the subject over the past few years, which I consider to be somewhat of a foundation. #EX
The employee experience, from concept to real-life work
www.duperrin.com
November 30, 2025 at 10:24 AM
#AI adoption is often fragmented. Value Pathways link scattered pilots into a coherent flow of value, letting local wins reinforce each other. Leaders focus on designing the environment and feedback loops so AI becomes a connected system, not a collection of isolated projects.
Mapping AI Value Pathways
How leaders can use a simple Map → Build → Learn loop to turn scattered AI pilots into a coherent organisational world of value.
academy.shiftbase.info
November 30, 2025 at 7:25 AM
The Goal reframes organizations as systems where performance comes from managing flows and constraints, not optimizing parts in isolation. Local fixes can harm global results. Real improvement targets the core constraint and value creation, a lesson that also applies to modern knowledge work.
The Goal, by Eliyahu Goldratt: another perspective on productivity
There are books that leave a lasting impression because they confirm what we already think, and then there are those that force us to think differently, to que
www.duperrin.com
November 29, 2025 at 2:06 PM
Sutskever signals the end of the LLM illusion: scaling is stalling, models generalize poorly, and new neurosymbolic approaches are needed. His warning exposes a trillion-dollar AI bubble built on weak assumptions, with broader economic risks if the narrative collapses.
A trillion dollars is a terrible thing to waste
The machine learning community is finally waking up to the madness, but the detour of the last few years has been costly.
garymarcus.substack.com
November 29, 2025 at 11:23 AM
AI use in HR is rising, but structured adoption lags. While 80% of HR staff use AI personally, only 31% of firms embed it in processes. Costs are the main barrier, expectations grow with generative AI, and HR’s strategic role strengthens as leaders seek clearer ROI.
2025: The year HR stopped believing the AI hype
From shadow AI to enterprise resistance, the 28th HR Tech Systems Survey shows how orgs are defining AI standards and struggling with costs.
hrexecutive.com
November 29, 2025 at 8:59 AM
AI is replaying Lean’s cycle: big promises, little impact. Misused as cost-cutting, it creates mistrust, and 95% of projects show no financial gains (MIT). Real progress needs field-driven design and productivity used to improve work, not cut jobs.
Is AI the new Lean?
We often need to believe that a new idea will fix what previous ones failed to correct. This is a constant in the life of organizations: as soon as one concept
www.duperrin.com
November 28, 2025 at 3:20 PM
#AI #adoption suffers from a perception gap: 76% of executives think employees welcome AI, but only 31% of non-managers agree. Firms that genuinely focus on employee needs are seven times more likely to succeed, because involvement, clarity and co-design drive trust, uptake and meaningful use.
Leaders Assume Employees Are Excited About AI. They’re Wrong.
A new survey reveals a striking perception gap: Executives believe their workforce is informed and enthusiastic about AI, while most employees report confusion, anxiety, and limited involvement in key...
hbr.org
November 28, 2025 at 5:51 AM
Massive AI spending echoes the dot-com bubble, but open source shifts the balance. With fast enterprise adoption and diversified hardware and cloud options, no monopoly can emerge. By 2030, a fragmented multi-model ecosystem will dominate, where agility outweighs scale.
The AI Bubble is About to Burst—Here’s What Survives - DAVID NOWAK
Billions are at stake as AI giants race toward a cliff few acknowledge. Discover how open source, shifting infrastructure, and hard economic realities reveal what survives when the AI bubble bursts—no...
davidnowak.me
November 27, 2025 at 4:59 PM
Digital transformation is hitting its limits: tech spending rises, but only two in ten employees feel equipped to work effectively. A complex, poorly integrated digital workplace and a bias toward tools over adoption block performance. Real impact now depends on work design and employee experience.
Businesses invest in technology, not in work
"We shape our tools, and thereafter our tools shape us". Marshall McLuhan For twenty years, digital transformation has been a given. Every business has enga
www.duperrin.com
November 27, 2025 at 11:09 AM
Digital technologies and AI are reshaping our habitus, shifting us toward fast, fluid, dematerialized environments. This “liquid habitus” boosts adaptability but fragments attention, alters social behavior, and weakens the anchors that once structured identity and collective belonging.
Is Technology Rewriting Who We Are?
Technology has always changed us. But never this fast, never this deep, and never without us noticing.
gilescrouch.substack.com
November 27, 2025 at 8:44 AM